Darrantchemicals Reviews 

66
TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Darrant could have made tonnes of money out of covid, but he had already stolen peoples money and gone out of business, hahhaha.

Rated 1 out of 5 stars

Placed order on 31st August 2018 was told due to a in-house audit goods will be delivered by 16-18th September 2018. Goods failed to arrive so I tried calling them on several occasions but no... See more

Rated 2 out of 5 stars

Initial review (9th Feb): Placed order two weeks ago but still haven't received goods. Sent multiple emails but no response. Phone number permanently engaged. Avoid! UPDATE (12th Feb): Order finall... See more

Rated 1 out of 5 stars

Convincing looking web site and easy to order with money being taken; order status does update but they don't bother to send you anything. Not sure if they're just absolutely terrible / lazy or... See more

Company details


Contact info

1.4

Bad

TrustScore 1.5 out of 5

66 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

1.4

All reviews

(66)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Like everyone else they have taken my…

Like everyone else they have taken my money yet no goods, phone either rings or is engaged, no reply to anything, taking legal action now,
DO NOT DEAL WITH THIS COMPANY, BUNCH OF RIP OFF ARTISTS

My order finally came last week, still no response from them but had gone to my bank to claim my money back, obviously didn't like that, that's why we received our order, meant to be 12% hydrogen peroxide but don't think it is even 1% . This company is an absolute disgrace and they should be looked into, really surprised that they have been trading for as long as they have

October 20, 2018
Unprompted review
Rated 2 out of 5 stars

UPDATED REVIEW!!!

My earlier review said,
"The goods have not turned up. There is no answer in the 'phone and my e-mail bounced back.
My opinion? SCAM!!!"
The goods did eventually turn up but very late indeed, hence my initial review. My advice however is still to avoid the company as there was no notification of any delay and communication with them iseems impossible.

October 20, 2018
Unprompted review
Rated 1 out of 5 stars

Took payment

Took payment, No goods. No contact, they aren't at their premises, available on the phone or by email or their contact form. They've either gone bust or are a scam - but I'm going with scam because the darrant group of websites are all up and running just fine and their payment gateways are open for business even if they're not.

Waiting for PayPal buyer protection to kick in and get my money back. Don't use darrant chemicals.

-EDIT UPDATE: Weeks later after my Paypal dispute was ongoing I received the Chemicals, Hurray! Shame I had already ordered from someone else because I needed them for work. So they aren't a complete scam but best avoided.

October 19, 2018
Unprompted review
Rated 1 out of 5 stars

I ordered on the 12/10/18 no delivery…

I ordered on the 12/10/18 no delivery have not answered or replied to email so today I rang a unit on same business estate few doors up its been unoccupied since January landlord is clearing out stuff for new tenants DO NOT BUY FROM DARRANT CHEMICALS Google Darren martin Smith ceo 5 out of nine company's have closed

October 19, 2018
Unprompted review
Rated 1 out of 5 stars

like others wish i'd looked at this…

like others wish i'd looked at this website before ordering. ordered at 1030 -webistes states the goods should have arrive the next day - that was 2 weeks ago!! no response to emails and phone just rings and rings.

in the process of claiming my money back through my card provider.

DO NOT USE THIS COMPANY! CON MEN!

October 17, 2018
Unprompted review
Rated 1 out of 5 stars

DON'T DEAL WITH THIS COMPANY

DON'T DEAL WITH THIS COMPANY. They take your money and then fail to deliver the goods. They don't respond to emails and they don't answer their phone.

October 8, 2018
Unprompted review
Rated 1 out of 5 stars

Placed order on 31st August 2018 was…

Placed order on 31st August 2018 was told due to a in-house audit goods will be delivered by 16-18th September 2018.

Goods failed to arrive so I tried calling them on several occasions but no answer.
I decided to sent a message through their online Web form again they failed to send a reply.

I continued trying to contact them but no one was picking up the phone or replying online.

Luckily I paid them by debit card so I contacted my bank who managed to get a refund.

October 6, 2018
Unprompted review
Rated 1 out of 5 stars

Twice, but no third time for me.

Ive dealt with this company twice. First time delivery took a LONG time. I thought they'd gone bust because there was no response on phone or facebook.
Second time, the chemicals arrived quickly, but I am NOT happy with the Isopropanol I got, I swear it has water in it. Not a happy camper.

September 17, 2018
Unprompted review
Rated 1 out of 5 stars

Nothing received

Nothing received.

Wish I’d thought to look here first! I’m going to leave a Google review too in the hope it appears on the search engine with the website to prevent people wasting their money.

September 17, 2018
Unprompted review
Rated 1 out of 5 stars

It's a complete mystery why they bother to trade

It's a shame that you have to select one star here to actually add a review. Personally I would give zero stars - 1 star is too generous. I ordered, never received, called, wrote, threatened and then finally went to PayPal who refunded me. That's all fine but I desperately needed some acid for a brickwork job and it was several weeks before I saw my money again.

My guess is that they are run at a loss just to launder money. What's the point otherwise? Strange company

August 4, 2018
Unprompted review
Rated 1 out of 5 stars

Steer clear

Do not deal with these. Luckily I only made a small order to start. They took my money and sent me nothing. The ceo is drug dealer and a police informer so he is protected by the law..

July 10, 2018
Unprompted review
Rated 1 out of 5 stars

I should have read the reviews

I should have read the reviews! Ordered 20 litres of distilled water for making colloidal silver. I checked this water with my TDS meter and it had a reading of 286 ppm! It should be zero! My tap water is similar so i guess that is all it is! What a rip off and i guess thats it - I've lost my money. DO NOT order from this company!

Email about problem ignored so i telephoned them. Really not interested in listening to me, said i didnt know what i was talking about, if it said Distilled water on the label then it was, said my TDS meter was wrong, laughed when i told him about my CS making kit and how brew went into thick cloudy mess immediately, said i would have to send back at my expense and they would check the contents of the bottles and if i was right they would refund me. Then said Im not carrying on with this idiot conversation and hung up! Off now to inform PayPal! Wish me luck!

July 1, 2018
Unprompted review
Rated 1 out of 5 stars

Terrible business to deal with

Terrible business to deal with, to be honest, it can't even be considered as a business. Darren is a joke of a person running it. Ordered goods in November and didn't deliver until 5 months later after threatening court action. Then delivered the goods out of the blue even though we had asked for a refund. When contacted said he wouldn't take the goods back and would charge a restocking fee. Avoid at all costs........

June 19, 2018
Unprompted review
Rated 1 out of 5 stars

caveat emptor

Google the guy darren martin smith , gazettelive story - i wouldn't trust anything he sell/says/does

June 11, 2018
Unprompted review
Rated 1 out of 5 stars

More than likely a scam

Convincing looking web site and easy to order with money being taken; order status does update but they don't bother to send you anything. Not sure if they're just absolutely terrible / lazy or if it's a deliberate scam.

Ended up reporting to the police and requesting chargeback through the bank.

Unlike others from reviews (that I should have read before ordering!) I did eventually get the items but not until the police and bank were involved.

I'd recommend giving a miss or you'll likely just lose your money.

May 18, 2018
Unprompted review
Rated 1 out of 5 stars

Same story

Same story. Took money via website, but no sign of goods two weeks later. No answers to email or phone. Probably £50 down the drain.

Update: to be fair, the goods did eventually turn up some weeks later, but no communication at any point. Won't be using them again.

May 11, 2018
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look