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Dart Armoury Reviews 591

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TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 563 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the excellent customer service, highlighting quick responses and effective problem resolution. Reviewers often find the products to be of good quality, well-made, and fun to use, with some items exceeding expectations. The delivery service is frequently praised for its speed and efficient tracking, with many receiving their orders faster than anticipated, even for international shipments. However, some people were dissatisfied with product quality, reporting issues like items breaking quickly, unexpected firing, or jamming. There are also concerns about delivery times, with some experiencing long waits, missing packages, or incorrect items in their orders. Additionally, some customers noted discrepancies between advertised product features and what they received, such as plastic barrels instead of metal, or non-matching accessories.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and functionality, with many expressing... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers expressing satisfaction, noting... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers reporting very fast delivery... See more

Order

People report ambiguous experiences with order, with some customers praising quick delivery and timely... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting great care, quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The original gun was "lost in post"... they responded by sending a replacement... The shotgun itself is well made & a fun item to shoot...

Rated 4 out of 5 stars

Items were delivered at the time and date promised. Both items exceeded expectations of what was expected. One downside, however, was the lack of assembly instructions. The instructions provided s... See more

Rated 3 out of 5 stars

Every single gun these guys sell is by a different company, so every single one has a completely different spectrum of how well made it is, how it functions. The Pump, the sawn-off shotguns and Lee... See more

Rated 5 out of 5 stars

Bought twice from these guys after visiting at Anime con in Manchester, cracking quality even in the hands of my austistic 12 year old Super fast delivery, well packaged Would definitely buy ag... See more

Company details

Written by the company

Dart Armoury is the world's largest retailer for authentic toy guns, fidget guns and prop weapons. Founded in 2021, we now operate globally to serve customers across Europe, North America and Oceania with fast and secure delivery. Our products stand-out for their realism and fun-factor. Using our tested 'recoil-shock' mechanism, we simulate real firearms with great accuracy, whilst keeping things safe by using bright colours and 'foam darts' only. You can find our pop-up shops across the UK, USA and EU at ComicCons year-round to come try our products in person.

After-Sales Support

Written by the company

We'll help you with your guns!
We have a long-standing commitment to support all customers with the products and help them in understanding their use and upgrades. We are the undisputed leader in toy guns and are experts in these products.

Contact info

3.7

Average

TrustScore 3.5 out of 5

591 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 4 out of 5 stars

Good quality

While it didn't all arrive at once, it was all within the delivery window. Everything works perfectly. I just wish the 2 extra magazines I had ordered came with darts as well.

April 2, 2026
Rated 5 out of 5 stars

Good customer support

All the items came in proper functioning order. Part of my order got separated and arrived later. I emailed their support and they were very helpful. I have had my order for two weeks and nothing has broken yet.

March 31, 2026
Rated 5 out of 5 stars

The M416 is PERFECT

The M416 is PERFECT, the boys and I love it.

March 30, 2026
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Reply from Dart Armoury

Thanks David! Be sure to check out our new M4A1 model!

Rated 2 out of 5 stars

Great look, but falls apart during use

My son really wanted to love this Model 1887 blaster for my cosplay, but the performance just isn't there. While it looks the part, the build quality is disappointing. Every time he tries to load the shells, the mechanism feels flimsy, and the blaster actually started falling apart during the loading process.

For a toy at this price point, I expected something much more durable and functional. It works fine as a static prop if you don't touch it, but as a functional shell-ejecting toy, it’s frustrating and definitely overpriced for the quality you receive. Only giving it two stars because the aesthetic is accurate, but I wouldn't recommend it for active use.

March 23, 2026
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Reply from Dart Armoury

Hi Trin, thank you for your feedback. If you could reach out to us with a video of you loading the shells, our team would be happy to take a look to make sure it's being done the right way! You can also check out our YouTube and TikTok channels to see a recent video on this gun. Hope this helps!

Rated 5 out of 5 stars

New M416 Purchase

Got the M416 for my son. Better than Nerf - more solid, better and more realistic look and features. Great for cosplay as well.
Had an issue with one of the shell casings and the team responded quickly, professionally and resolved the problem.

March 25, 2026

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