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Review summary

Created with AI, based on recent reviews

Looking at 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often noting that items look even better than advertised and are unique. Many people highlight the competitive pricing, finding great value compared to other retailers. The delivery service is frequently commended for its speed and efficiency, with items arriving promptly and exceptionally well-packaged. However, some customers experienced issues with damaged items upon arrival, despite clear "fragile" markings. A few others mentioned receiving products that did not match the online description, or had concerns about the size of certain items relative to their price. There were also isolated reports of missing items from orders or difficulties with the return process.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising items as excellent, unique, and good... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the great quality of... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of ordering, prompt... See more

Price

Users describe positive interactions with price. Many customers found great quality products at good prices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought the teak root placemats and coasters. Got to say they look even better than in the image online. So pleased and look amazing on my breakfast bar. Really good quality, speedy delivery and pos... See more

Rated 5 out of 5 stars

Ordered and received my goods promptly.Great quality at great prices. Excellent products.Customer service from the company was excellent and they kept me informed about my purchases every step of the... See more

Rated 5 out of 5 stars

Unfortunately my parcel turned up damaged. The box clearly said Fragile all over in sticky tape but I could tell it had been thrown about.Sadly when I opened it my little mouse bird feeder was broken.... See more

Rated 5 out of 5 stars

My cutery sets without any issues they were very well package and delivery quite quickly. I don't think anyone can improve on the service that I recieved, I will certainly recommend Darthome to frien... See more


Company details

  1. Home Goods Store
  2. Decoration and Interior Design Store

Written by the company

Welcome to Darthome. Shop the latest season trends for homeware here. Browse our full range of home decor, furniture, garden accessories, kitchenware, lighting, bathroom accessories, living room storage and kitchen storage online now. Get free delivery on all orders over £50 and order before 1pm for same day dispatch.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

645 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Glass candle holders

Ordered some coloured glass candle holders. They arrived promptly and were well packaged. However, the glass was thinner than expected and clearly factory produced.Also the colours were not quite as bright as I assumed by the photo.

August 27, 2024
Rated 5 out of 5 stars

happy

Really happy with the communication and delivery time, and loved my statue!

September 2, 2024
Rated 5 out of 5 stars

It's not gold but it does a good impression!

The item (pretend 12.5kg gold bar) was exactly as pictured and described and, in particular, both the pictures were 100% complete in showing that, for example, the casting is hollow (so no unexpected surprises) and the description clearly stated that the actual weight is less than the "12.5kg" - so, again, no unexpected surprises.

August 29, 2024
Rated 5 out of 5 stars

My experience with Darthome was great

My experience with Darthome was great. My item was made of good quality . It arrived on time and was handled with care . I would recommend Darthome to anyone . Thank you all. I look forward to shopping with you again in the near future.

September 4, 2024
Unprompted review
Rated 3 out of 5 stars

A bit disappointed with the mirror I…

A bit disappointed with the mirror I ordered, the actual glass part was only small, the colours were nice but wanted more orange, if I could have been bothered paying to send it back I would have done but paid for it to be delivered so not paying again to return it.

August 14, 2024
Unprompted review
Rated 1 out of 5 stars

Package not arrived and email alert…

Package not arrived and email alert they had sent wrong package as well

August 1, 2024
Darthome logo

Reply from Darthome

Hi there, I am so sorry this has happened. I have just reached out to you on the email provided to advise we are sending a replacement immediately out to you.

Kind regards,
Josh

Rated 5 out of 5 stars

Lovely mirror

I recently ordered a mirror from Darthome it arrived very quickly & very well packaged
The mirror itself looks very effective & is well made

July 31, 2024

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