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Review summary

Created with AI, based on recent reviews

Looking at 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often noting that items look even better than advertised and are unique. Many people highlight the competitive pricing, finding great value compared to other retailers. The delivery service is frequently commended for its speed and efficiency, with items arriving promptly and exceptionally well-packaged. However, some customers experienced issues with damaged items upon arrival, despite clear "fragile" markings. A few others mentioned receiving products that did not match the online description, or had concerns about the size of certain items relative to their price. There were also isolated reports of missing items from orders or difficulties with the return process.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising items as excellent, unique, and good... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the great quality of... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of ordering, prompt... See more

Price

Users describe positive interactions with price. Many customers found great quality products at good prices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought the teak root placemats and coasters. Got to say they look even better than in the image online. So pleased and look amazing on my breakfast bar. Really good quality, speedy delivery and pos... See more

Rated 5 out of 5 stars

Ordered and received my goods promptly.Great quality at great prices. Excellent products.Customer service from the company was excellent and they kept me informed about my purchases every step of the... See more

Rated 5 out of 5 stars

Unfortunately my parcel turned up damaged. The box clearly said Fragile all over in sticky tape but I could tell it had been thrown about.Sadly when I opened it my little mouse bird feeder was broken.... See more

Rated 5 out of 5 stars

My cutery sets without any issues they were very well package and delivery quite quickly. I don't think anyone can improve on the service that I recieved, I will certainly recommend Darthome to frien... See more


Company details

  1. Home Goods Store
  2. Decoration and Interior Design Store

Written by the company

Welcome to Darthome. Shop the latest season trends for homeware here. Browse our full range of home decor, furniture, garden accessories, kitchenware, lighting, bathroom accessories, living room storage and kitchen storage online now. Get free delivery on all orders over £50 and order before 1pm for same day dispatch.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

645 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect

Really pleased with the Dice Doorstop, very well made and nice and quirky. It does exactly what it should do.
Easy to order and delivery spot on.

October 28, 2024
Rated 5 out of 5 stars

Fantastic customer service

I hadn't used dart home before, but ordered as they seemed to have a good rating and the best price for the product I wanted. I had a question about the products once they arrived and their customer service was excellent in resolving my queries. They exceeded my expectations.

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

unsuitable purchase

unfortunately the lamp I brought wasn't suitable for my needs, however Darthome, were so helpful when helping with returns and the refund was straight away. Will definitely use again.

September 25, 2024
Rated 5 out of 5 stars

Good value

Handy little rack which seems strong enough to cope with kitchen odds and ends.
Prompt delivery, no problems.

September 27, 2024
Rated 3 out of 5 stars

Sugar tea coffee jars ceramic

Just took receipt of my jars at first glance
Great but putting together
Not so although they are nice colours they vary that are realy noticeable?not the same pattern /colour disappointing to say the least they should have same depth not lighter than the others or vice versa guick del ivery

October 3, 2024
Unprompted review

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