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Review summary

Created with AI, based on recent reviews

Looking at 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often noting that items look even better than advertised and are unique. Many people highlight the competitive pricing, finding great value compared to other retailers. The delivery service is frequently commended for its speed and efficiency, with items arriving promptly and exceptionally well-packaged. However, some customers experienced issues with damaged items upon arrival, despite clear "fragile" markings. A few others mentioned receiving products that did not match the online description, or had concerns about the size of certain items relative to their price. There were also isolated reports of missing items from orders or difficulties with the return process.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising items as excellent, unique, and good... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the great quality of... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of ordering, prompt... See more

Price

Users describe positive interactions with price. Many customers found great quality products at good prices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought the teak root placemats and coasters. Got to say they look even better than in the image online. So pleased and look amazing on my breakfast bar. Really good quality, speedy delivery and pos... See more

Rated 5 out of 5 stars

Ordered and received my goods promptly.Great quality at great prices. Excellent products.Customer service from the company was excellent and they kept me informed about my purchases every step of the... See more

Rated 5 out of 5 stars

Unfortunately my parcel turned up damaged. The box clearly said Fragile all over in sticky tape but I could tell it had been thrown about.Sadly when I opened it my little mouse bird feeder was broken.... See more

Rated 5 out of 5 stars

My cutery sets without any issues they were very well package and delivery quite quickly. I don't think anyone can improve on the service that I recieved, I will certainly recommend Darthome to frien... See more


Company details

  1. Home Goods Store
  2. Decoration and Interior Design Store

Written by the company

Welcome to Darthome. Shop the latest season trends for homeware here. Browse our full range of home decor, furniture, garden accessories, kitchenware, lighting, bathroom accessories, living room storage and kitchen storage online now. Get free delivery on all orders over £50 and order before 1pm for same day dispatch.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

645 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Glass sweet jars

First time using this company excellent service items packed well and a speedy delivery. First class.

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

First time using this shop

First time using this shop. Very good service from start. Delivery was prompt but post office delivered wrong parcel days before xmas. This was corrected fast and we received our correct parcel. Sign of good co when they address problems promptly. 👏👏👏☺️

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Hare ornament

Item ordered as a Xmas gift.
Item as viewed, good quality at a reasonable price.
Would recommend this company

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Love our items & arrived next day!

Ordered some mugs & a butter dish just before Christmas and they arrived the next working day. The items are amazing we are thrilled with them & so was the service. Will be ordering again☺️

December 24, 2024
Unprompted review
Rated 5 out of 5 stars

Led candles

I ordered some red led candles for my lanterns. Very pleased with my purchase. Well packaged and arrived on time. Will definately use darthome again

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

I made two purchases from this company

I made two purchases from this company, and the items were lovely (Christmas robin chopping board and Christmas mugs). Delivery was really quick and purchase price was also good. Would recommend this company.

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Ordered just before Christmas and contacted customer services as I was wanted it for a Christmas present. Quick and kind response from Wendy. It arrived exactly on time, well wrapped and great item. I’d recommend Darthome.

December 23, 2024
Unprompted review
Rated 5 out of 5 stars

A delighted customer

easy to use website, swift simple click ordering process, super fast delivery, exceptional packaging = my goods arrived in perfect condition. Delighted customer!

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

I had an issue with my order (it was damaged in transit), and customer service was excellent- they responded immediately and sorted it to my satisfaction straight away.

December 27, 2024
Unprompted review
Rated 4 out of 5 stars

I recently made a purchase from…

I recently made a purchase from Darthome via their site darthome.co.uk and was quite pleased overall. The wicker basket I ordered was of excellent quality and very durable. I did encounter a bit of inconsistency with the jars, as the colors varied noticeably, which was a bit disappointing. However, the customer service was fantastic. When I had to return a lamp that wasn't suitable for my needs, the process was smooth, and the refund was immediate. I also received beautiful autumn stacking mugs that arrived swiftly and in perfect condition. The overall experience was topped off by fast delivery. I'll definitely consider shopping with them again.

November 11, 2024
Unprompted review

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