Dashbrick Reviews 542

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide variety of products available, including individual parts, minifigures, and MOC packages, with new items frequently added. The quality of the products is highly regarded, with items arriving in excellent condition and well-packed, often in original sealed packets. Reviewers also highlight the efficient and fast delivery service, noting that orders are processed and shipped promptly, often arriving earlier than expected. The customer service is frequently described as great, with quick responses to inquiries and a helpful, friendly approach. However, some customers also noted issues with incomplete orders, where pieces were missing from their purchases. One reviewer expressed dissatisfaction with the resolution of a missing item, feeling that the compensatory gift was inadequate.

What people talk about most

Product

People report positive experiences with product, often highlighting the excellent quality and variety of... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the great service and... See more

Delivery service

Users describe positive interactions with delivery service, consistently highlighting fast and speedy... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the excellent... See more

Order

Reviewers mention positive feedback about their orders, often highlighting the ease of the ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My boys have been quarreling over ball-and-socket pieces for building custom Lego mechs. Classic power struggle. I could've taught them to share. I could've taught them to wait patiently. I could've t... See more

Rated 5 out of 5 stars

A great family business based in Queensland Australia. They sell only genuine LEGO and offer excellent customer service. They have a wide variety of parts, minifigures and polybags and they also make... See more

Rated 5 out of 5 stars

The site is easy to navigate and carries what you may require for little project. If they don't have any pieces, you can ask if they can source them for you. Happy with the points system from purchas... See more

Rated 5 out of 5 stars

Great website to you very easy to see all the minifgures they have to offer pick the one you want and then go straight to the website payment very straightforward to use then sit back and wait for you... See more


Company details

  1. Hobby Store

Written by the company

Genuine LEGO Parts, Minifigures and Accessories, Delivered in a dash!


Contact info

4.8

Excellent

TrustScore 5 out of 5

542 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Awesome little online shop

The site is easy to navigate and carries what you may require for little project. If they don't have any pieces, you can ask if they can source them for you. Happy with the points system from purchases that can be redeem as either a discount or a moc figure. Love the speedy delivery service and also quick to respond to any questions you may have relating to an order. A +++

March 25, 2026
Rated 1 out of 5 stars

I haven’t received my goods

I haven’t received my goods

March 25, 2026
Dashbrick logo

Reply from Dashbrick

Hi Maria, Thank you for reaching out. I am very sorry that you're still waiting on your order. International shipping can certainly take some time. We will look into this one and see what else we can do for you. Thank you for your patience in the meantime.

Rated 5 out of 5 stars

Quick turnaround

Quick turnaround, I have bought off you before , instructions are great but one of the sets has a couple of pieces missing, I didn’t realise until a couple of days ago when I was putting it together

February 17, 2026
Rated 5 out of 5 stars

A gem of a find!

Great prices, brilliant quality, and made my so sons day. Some instructions would be good with the little kits but otherwise, I will definitely be purchasing from you again. Thank you!

January 20, 2026
Rated 2 out of 5 stars

Wouldn’t recommend for little sets

Placed an order last year received items and 1 set was missing a few pieces so I contacted and they were happy to sort it out and send them out. I said not to stress I’ll do another order (not wasting postage) and was told they’d throw in a sorry gift I thought okay no problem at all since I’m covering postage again for parts they left out. Received package and parts from last set plus the “so called sorry gift” a small carrot & apple….. felt like a big slap in the face. Won’t be buying from again

December 29, 2025
Unprompted review
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Reply from Dashbrick

Hi Josh, We’re sorry this left such a negative impression. When pieces were missing, we were genuinely happy to sort that out, and we appreciate you choosing to place another order to save on postage. The small extra Minifigure accessories were meant as a light-hearted gesture, but we understand it clearly didn’t land that way and came across as dismissive, which we regret. Thanks for sharing your experience. We hope you reconsider and allow us another chance to provide you with a more positive outcome.

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