Dashbrick Reviews 542

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide variety of products available, including individual parts, minifigures, and MOC packages, with new items frequently added. The quality of the products is highly regarded, with items arriving in excellent condition and well-packed, often in original sealed packets. Reviewers also highlight the efficient and fast delivery service, noting that orders are processed and shipped promptly, often arriving earlier than expected. The customer service is frequently described as great, with quick responses to inquiries and a helpful, friendly approach. However, some customers also noted issues with incomplete orders, where pieces were missing from their purchases. One reviewer expressed dissatisfaction with the resolution of a missing item, feeling that the compensatory gift was inadequate.

What people talk about most

Product

People report positive experiences with product, often highlighting the excellent quality and variety of... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the great service and... See more

Delivery service

Users describe positive interactions with delivery service, consistently highlighting fast and speedy... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the excellent... See more

Order

Reviewers mention positive feedback about their orders, often highlighting the ease of the ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My boys have been quarreling over ball-and-socket pieces for building custom Lego mechs. Classic power struggle. I could've taught them to share. I could've taught them to wait patiently. I could've t... See more

Rated 5 out of 5 stars

A great family business based in Queensland Australia. They sell only genuine LEGO and offer excellent customer service. They have a wide variety of parts, minifigures and polybags and they also make... See more

Rated 5 out of 5 stars

The site is easy to navigate and carries what you may require for little project. If they don't have any pieces, you can ask if they can source them for you. Happy with the points system from purchas... See more

Rated 5 out of 5 stars

Great website to you very easy to see all the minifgures they have to offer pick the one you want and then go straight to the website payment very straightforward to use then sit back and wait for you... See more


Company details

  1. Hobby Store

Written by the company

Genuine LEGO Parts, Minifigures and Accessories, Delivered in a dash!


Contact info

4.8

Excellent

TrustScore 5 out of 5

542 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

A Trusted Source for Specialized LEGO Pieces

Dashbrick is an exceptional resource for sourcing specific LEGO pieces. Whenever I need particular components, Dashbrick is my first choice, as it is far more convenient than visiting my local LEGO store. Over the past year, I have been building a custom LEGO scene, and Dashbrick has consistently been my go-to supplier for individual pieces.

The customer support team deserves special recognition. The staff members who assist through the chat feature are highly professional, responsive, and knowledgeable. They address all requests and concerns with care and efficiency, and they consistently go above and beyond to help with both specific and unique requests. I greatly appreciate their level of service and reliability.

December 19, 2025
Rated 5 out of 5 stars

I'm a bad parent

My boys have been quarreling over ball-and-socket pieces for building custom Lego mechs. Classic power struggle. I could've taught them to share. I could've taught them to wait patiently. I could've taught them teamwork. Instead, I impulse-purchased a stack of ball-and-socket pairs from Dashbricks and got my Dad to pay for it because it's Christmas. So much for making the world a better place by raising decent human beings. At least, Christmas 2025 will be a bit quieter. Ordered on Sunday. Arrived on Wednesday 23-Dec-2025 with Express Shipping. A++++ WOULD RECOMMEND

December 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great family business based in QLD

A great family business based in Queensland Australia. They sell only genuine LEGO and offer excellent customer service. They have a wide variety of parts, minifigures and polybags and they also make up little MOC packages that they sell. I love the range of items they have on sale, with new items added every week.

November 23, 2025
Rated 5 out of 5 stars

Great

Great products.

August 19, 2025
Dashbrick logo

Reply from Dashbrick

Hi Talis,

Thank you for your feedback. We’re really sorry for any frustration caused. We actually sent your missing item the very next day and also replied to your email twice (though they may have ended up in spam).

We always work hard to resolve these things quickly, and we hope you’re now enjoying your order.

Let us know if we can help you with anything else.

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