Be very careful of this company. You get subscribed in to their deal very quickly and unclearly They take a 50p payment for a trial period so they say then £39 payments twice every month which you ar... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Just like everyone else, I didn't get my report for the sum charged, when payment went through it said payment had been denied and then the sum was taken and no report provided. Then randomly they tr... See more
The whole thing is a SCAM that basically gets you to pay 50p for an initial enquiry. Deep within the terms and conditions, they tell you that, after your 50p enquiry, you are enjoying a trial p... See more
Company replied
The reply that's been provided is, quite frankly, very reassuring. I'll contact the email address provided and, hopefully, all can be explained but the fact that this company will take no more payment... See more
1.3
Bad
86 reviews
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
If I could give zero stars I would
If I could give zero stars I would. This is a fraudulent company that takes 50p legitimately then takes £29.90 and then I believe monthly. BEWARE!
September 12, 2023
Unprompted review
Reply from Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Do not trust this company
Do not trust this company. Do not give them any bank details. As per other reviews they take £0.50 and next thing you know they are taking £29.99 subscription. I emailed them and received no reply and when I called it kept cutting off. When I eventually got through I was told the conditions are quite clear in their website
June 26, 2023
Unprompted review
Reply from Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
I authorised an original payment of 50p…
I authorised an original payment of 50p ,, then a day later £29.90 was taken out of my bank. I have tried to fill in the cancellation of subscription form ,, but I get a message that I do not have an account
I have informed my bank and they have put a stop on any future payments
Do not trust this company !!!
April 18, 2023
Unprompted review
Reply from Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Fraudulent company
Please see their response to my review which I posted over 2yrs ago and they have responded today 😂 Fraudulent company, see also myonlinesearch.co, they take 50p legitimately it seems then take 29.90 a month from your bank account without authority. They do not answer the phone nor emails. The answerphone message is in French
Additionally, almost all of the 5* reviews for this company are mis spelt in the same manner, e.g i instead of I, with poor grammar and English, and extremely similar wording . This suggests that they are written by the same person or group of people. How odd that they should ask for more information when I have actually phoned their number and the msg is in French. The office address is a building which has,in addition to physical offices, “virtual” office space offering a mail forwarding service etc. I will not let this drop. I used data-app.net which is, it appears, the same company with the same phone number see info-record.com with identical website and phone number
February 18, 2023
Unprompted review
Reply from Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.