DataFeedWatch Reviews 99

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, responsiveness, and solution-oriented approach. Many people appreciate the quick and efficient support, often available through chat, which makes managing complex tasks much easier. The service is frequently described as intuitive and user-friendly, simplifying product feed management and optimization. Consumers also noted the staff's patience and expertise, with many expressing satisfaction with the personalized assistance received. The overall user experience is considered smooth and efficient, with reviewers often mentioning that the support team goes above and beyond to resolve issues and provide creative solutions.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Staff

People report positive experiences with staff. Customers consistently praise the support team for being... See more

User experience

Users describe positive interactions with user experience. Many reviewers highlight the platform's intuitive... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent customer service... See more

Based on these reviews

Rated 5 out of 5 stars

Great platform for managing and updating multiple product feeds across many platforms, countries. Fast, responsive, easy to use. Give it shot it you're looking for something that can make manging fee... See more

Rated 5 out of 5 stars

Great tool - it's a powerful and user-friendly tool for managing and optimizing product feeds! Their support is also excellent – fast, helpful, and solution-oriented. I was in contact with Andy, who... See more

Rated 5 out of 5 stars

I had an issue, where I couldn't get the right currency conversion working in the feed from Shopify Markets. John from DFW fixed that in no time. Other than that, he also added a couple of other at... See more

Rated 5 out of 5 stars

DataFeedWatch is our go-to feed management tool. We, as an agency, often work with clients that requires different solutions with their product data and datafeedwatch can always help us with a solut... See more


Company details

  1. Software Company

Written by the company

DataFeedWatch by Cart.com is a leading Feed Management Solution that combines Data Transformation with Help & Advice, empowering Merchants and Agencies to succeed on 2,000+ integrated shopping channels, affiliate networks, and marketplaces. The list includes Google, Meta, Amazon, and more. Since its launch in 2013, it operates in 60+ countries and is regarded as the most intuitive data feed solution on the market.


Contact info

4.9

Excellent

TrustScore 5 out of 5

99 reviews

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Rated 5 out of 5 stars

So happy with the DFW!

Used DFW for 3 years now. So happy with the DFW! The stuff can be very confusing when you work with big feeds, but their chat support is really helpful and they respond really fast.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Seriously top-notch service

Sebastien was incredibly helpful and walked me through a process that I had no idea where to even start. Now I understand a few things that are going to help me immensely in the long run.

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

A simple and straightforward feed…

A simple and straightforward feed management tool. The strenght-points (beside the very competative pricing!) are:
- easy to understand and use
- continual growth and development
- the best support in the world: firendly insanly competent and very (!) quick rection time.

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

First Rate Support Team

I have been working with the DataFeedWatch platform for many years now and we have a number of feeds with them. Their support team are always on hand to assist with any issue and are always helpful, polite and professional, first rate.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Ivan the best - the bot doesn't work for me

Ivan gave me great service and no matter who you encounter at Datafeedwatch, they always provide the help we need. It's one of the most amazing features of the product, so I was a bit sad today to see you introduced we need to talk with a bot first. I didn't like it and will recommend getting rid of it again.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

The whole DFW team is always awesome

The whole DFW team is always awesome. Their support department is so responsive, and always quick to resolve any issues I have. They are also experts with their product - I can describe a hang up I'm having, and they offer great solutions. Optimizing feeds is great with DFW.

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer support

I use DataFeedWatch to manage the product feed for an ecommerce, and their customer support is excellent. Whenever I have an issue, they respond quickly and guide me step by step through the solution.

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

Ease of use ✅ and great support ninjas 🥷🏻

I've been using DFW for several years as a self employeed consultant, when I recently decided to move in house at a company for at part time position, I was so happy to see the agency transferred a DFW account. I've used several feed tools and DFW is by far the easiest to use, most customizable and the support is always swift and it's the same people I've been chatting with for the past 5 years. They are super friendly.
I used to hire freelancers to help with regex, but even that, the support can help with to make some more advanced adjustments to the feeds.

Absolutely great customer support!

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful! Andy explained the steps to solve my feed issue within Data Feed and he edited the feed with a script so that I wouldn't need to apply the fix in Data Feed.

March 10, 2025
Unprompted review

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