Nana's Ice Cream Palace Reviews 

213
TrustScore 2 out of 5

1.8

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Rated 2 out of 5 stars

These brollys are ok but nothing special. They’re difficult to collapse because you have to push a tiny button on each of the four sections. I was expecting a one button auto open as well but you don’... See more

Rated 2 out of 5 stars

Was given umbrella as a gift. Looked solid. Built to last. However, 2nd time I used it one of the 'arms' stopped bending making it impossible to close the umbrella properly. Reported fault. Disgusted... See more

Rated 2 out of 5 stars

Went for the high end of the market, product looked amazing just what I needed but was not 100% perfect, faulty stitching connecting ribs to outer canopy, not what I expect for this money. Slow resp... See more

Rated 1 out of 5 stars

My wife got given one of these and they are crap. Really expensive and heavy and broken after 3 uses. Lifetime guarantee works if you send them a tenner to cover postage PLUS cost of you sending... See more

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1.8

Poor

TrustScore 2 out of 5

213 reviews

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1.8

All reviews

(213)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gorgeous Umbrella

Received my umbrella beautifully packaged, not had to used it yet, it feels a little heavier than ones I have previously had & although expensive you can feel the quality.
Very pleased with this purchase.

March 4, 2017
Unprompted review
Rated 5 out of 5 stars

Small but sturdy umbrella

The umbrella feels heavier than your usual umbrella, but doesn't look bulky. It gives you the feeling of having a sturdy product in your hand that will endure through time and harsh weather, backed by their Life time guarantee, that was quite surprising for me in something that I never considered a long lasting good.

February 14, 2017
Unprompted review
Rated 4 out of 5 stars

They went an extra step

Love the umbrellas, lost mine and wanted to order another. The website had all the European countries listed, but not mine, Switzerland. After two emails, the site had been modified and I was able to place the order. Good service. They were out of stock for the color I wanted.

January 13, 2017
Unprompted review
Rated 5 out of 5 stars

Great

Great products, great communication and I really like the concept.
Durable and lifetime warranty, what else ?!

January 12, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent

excellent product, beautifully packed and delivered quickly

December 21, 2016
Unprompted review
Rated 5 out of 5 stars

Quality umbrellas, delivered reliably

I've bought 4 umbrellas from these guys, and they're all superb (one for me, three for others). A lifetime guarantee is great of course, but the construction seems so sturdy that you probably won't need to use the guarantee anyway. Top stuff

December 19, 2016
Unprompted review
Rated 5 out of 5 stars

Worth the money

True to quality claims, the Duet is an umbrella you use when it rains rather than a carry everywhere one but that's its function.

December 5, 2016
Unprompted review
Rated 4 out of 5 stars

It looks good

Just received the umbrella, looks great but haven't got the opportunity to test it. Very pleased with the suprise of the lost card reduction when buying a new umbrella and the lefetime warranty :-)
Thanks Davek

November 28, 2016
Unprompted review
Rated 4 out of 5 stars

Davek Umbrella

Ordering and delivery were faultless. The product is a little bulkier than I expected but as I have yet to put to use, I can't make a valid assessment.

November 14, 2016
Unprompted review
Rated 4 out of 5 stars

Early days

Website not up to date with stock availability when ordering. Disappointed not to receive a response to my email regarding this. Dispatched without notification. On the upside the item did arrive in time for the birthday for which it was a present. Umbrella seems to be all that it claims, time only will tell but all looks promising.

October 30, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service and product.

Davek provides excellent customer service and a high quality product, I would recommend them to anyone interested in umbrellas that last.

October 28, 2016
Unprompted review
Rated 5 out of 5 stars

Great service

Not used the product yet as it hasn't rained but looks great quality 😄👍

October 26, 2016
Unprompted review

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