David Knowles provides a deeply personal and compassionate service. He went above and beyond for our family, tailoring everything to our wishes and supporting us through every step. We were so gratefu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
An Independent Funeral Service proudly owned and operated by David Knowles. Serving the communities of Yarm, Eaglescliffe, Ingleby Barwick, Thornaby, Stockton-on-Tees, Middlesbrough and surrounding areas. With over 25 years experience, I understand that every detail matters when it comes to saying farewell to a loved one. From the smallest gesture to the grandest arrangement, we put our heart and soul into every aspect of the preparation process. With compassion and professionalism, we ensure that every moment is dignified and meaningful, honouring the life and legacy of those we serve. Trust David Knowles Funeral Service to handle every detail with Dignity and Kindness.
4 Mandale Park, Urlay Nook Road, Eaglescliffe, Yarm. , TS16 0TA, Yarm, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We had been worried about getting it right so our mam had the funeral she would have wanted.
In the time it took to enjoy a cup of tea, we knew David was going to be there for us, every step of the way. And he was!
David had everything under control; at the same time making it easy for us to include our own ideas and mam’s various wishes. He managed the budget brilliantly; within our means - same high quality.
David Knowles gave us a perfect day.

Reply from David Knowles Funeral Service
My family have just used David this last few weeks following the death of my father. The service David has provided has been exceptional both in support and professionalism. He has been available without delay and so accommodating for our families needs and requirements. I strongly recommend David's company and the services and compassion he provides. A seamless service throughout which made things very easy for my mother and family.

Reply from David Knowles Funeral Service
Cannot thank David enough, he showed genuine care and compassion throughout the entire process. This was totally new and overwhelming to begin with as I’d never dealt with anything like this but amazing support from the start made this tough time a little easier. Thank you so much again

Reply from David Knowles Funeral Service
From the moment we met David, he took the stress away, during a very upsetting time.
He handled our mother’s cremation with the utmost professionalism and dignity. Nothing was too much trouble, emphasising we could contact him at any time. He talked us through the whole procedure and we felt we could totally rely on him as he was so easy to talk to.
He went above and beyond ensuring, during Mum’s direct cremation, that her favourite piece of music was played. He even played the whole album during her final journey to the crematorium- which we felt was so thoughtful. He drove the route that we had picked, and slowed down the car for us, as we waited at the side of the road to say our final goodbyes. He showed so much care and compassion- phoning us to advise when the ceremony had ended.
We are so very grateful for David’s support and highly recommend his services to anyone in need.
Thank you

Reply from David Knowles Funeral Service
We cant thank david enough for the help and support that he provided my self and my family through the loss of our mother.
From day one he provided us with the help and guidance to arrange our mothers cremation always available to talk to and to reassure us with the process.
He took great care of our mother and carried out his duty to perfection.
We cant thank david enough for everything he has done for our family and for our beloved mother

Reply from David Knowles Funeral Service
We can't thank David
enough for the care and compassion shown when our mum passed away.
Although we chose a direct cremation with no service, every step was handled with dignity, warmth and absolute professionalism.
David kept us informed, answered every question with patience, and made a very sad time feel less overwhelming. It was clear mum was treated with the upmost respect from start to finish.
We would not hesitate to recommend David.

Reply from David Knowles Funeral Service
David supported us through an incredibly difficult time with compassion, understanding and kindness. This was not a process we were familiar with but he guided us through the formalities and decisions we needed to make with a great deal of care and patience. David went above and beyond to make our ideas and wishes for the funeral service a reality and helped us to create a fitting tribute.
The support we received from David was exceptional and his compassion shines through every part of his service. We cannot thank him enough for taking such care and would not hesitate to recommend him to others.

Reply from David Knowles Funeral Service
David made such an awful time much more bearable, he was so understanding and gentle with me. He explained everything that was going to happen and was so patient, nothing was too much trouble and I felt I could really rely on him. Also, a big thank you to Caroline (celebrant) as well - between them both they were really lovely.

Reply from David Knowles Funeral Service
Thank you David for looking after our family and making what is such a difficult time as easy as it could be for us. David took care of everything, checking in with us every step of the way and making sure everything was exactly as we wanted. David was so kind and made us all feel at ease, we cannot thank him enough.

Reply from David Knowles Funeral Service
From the start David made us feel that we were in safe hands, having suffered the sudden loss of our Dad. David was supportive, kind and caring. Nothing was too much trouble and he was always at the other end of the phone if we needed him. He also recommended Caroline as our celebrant and she was also so lovely and kind. They both made a very sad situation more bearable. I cannot recommend them highly enough.

Reply from David Knowles Funeral Service
David immediately made us feel at ease and handled everything professionally and with kindness. I could not recommend him enough. Thank you for everything you did for our family David.

Reply from David Knowles Funeral Service
We met Dave a few days after my Dads passing. He instantly put the family at ease during such a difficult time. Dave talked us through all the options and guided us through the whole process , regularly checking in with my sister and I to make sure everything was ok. The funeral itself went smoothly and as planned. I cannot recommend Dave and his team highly enough - they are outstanding Funeral Directors.

Reply from David Knowles Funeral Service
From our very first contact with David, I felt reassured that the right person was handling my brothers funeral.
David took away any anxiety we had and offered us very good advice after listening intently to our concerns.
He provided the perfect amount of contact and was readily available when we had questions to ask.
The funeral could simply not have been handled any better and we thank you so much David for everything.

Reply from David Knowles Funeral Service
We contacted David Knowles Funeral Services to assist after our father passed away.
Throughout the entire process, David was a model of professionalism and made the process as straightforward and painless as possible. Nothing was too much trouble for him, he was available for us whether it was out of hours or on weekends, he was always happy to offer advice and guidance for myself and our family to help us plan the funeral how we wanted it to be.
He organised everything - flowers, celebrant, website stream, etc - and took all the pressure off us. Most important of all, he looked after our father with dignity, humility and respect at every step of the way.
At an emotional and stressful time, David did everything he could to minimise the burden on us. His level of care, compassion and service was exemplary and second-to-none, and we have no hesitation in recommending David and his team in the highest possible terms.
Davies Family

Reply from David Knowles Funeral Service
When the world seems to stop as a loved one slips away it is hard to know who to turn to; to guide you through such a difficult time. We turned to David Knowles and his help, support and guidance from the moment we contacted him was invaluable. The professionalism and kindness shown to the family was excellent. David and his team kept the family informed every step of the way. His links to a memorial page, set up for our relative to allow us to place our personal tributes, was beautiful. We could not fault David and his team nor would we want to. David was there in our hour of need and every hour after that to ensure that our relative received the dignified care that he deserved prior to and during the funeral.
In your hour of need David Knowles and his caring team will be there for you too.

Reply from David Knowles Funeral Service
From the beginning when we first met David at Butterwick Hospice, David treated our 33 year old daughter and ourselves with the utmost respect, professionalism and dignity. David catered for our every need, whether big or small. He was friendly, practical and approachable. Nothing was a trouble to him. And he smiled when appropriate!
Thankfully we do not use Funeral Directors often in our lives but David made the whole process a lot easier.
David came to Butterwick Hospice and worked with the staff so that we were able to see our daughter leave and go into his care.
He organised the whole funeral including the wake, efficiently, carefully and with every attention to detail, carrying out our daughter's wishes. Orders of Service, flowers, Music, photographs, on line link, all organised by David. The flowers were exquisite. The Celebrant, Caroline, was amazing.
Viewing our daughter was very special. David was flexible and accommodating regarding family members visiting.
The Funeral itself was meticulous in detail. A day I dreaded was actually enjoyable. David did our daughter proud. When I stood up to speak, which was quite terrifying, there was David at the back of a crowded Crematorium with his multi coloured tie shining out. He gave me confidence.
Since the funeral David has continued to liaise with us.
5************ service. We will never ever be able to repay David for making such a sad time so special. Thank you so so much.

Reply from David Knowles Funeral Service
David, we cannot thank you enough for so carefully and compassionately guiding us through an exceptionally difficult time. Your kindness, and calm approach has been second to none in caring for all of us, and most importantly, our beloved Dad. We have been so grateful for how you have been in touch every step of the way, helping us to plan things down to the finest detail, going above and beyond to help us, and in the end helping to provide a unique but perfect ceremony. We are beyond grateful that we found you and were able to trust you with something so important. Thankyou so much for everything, Vianne, Chris, Christine x

Reply from David Knowles Funeral Service
David recently managed my father's funeral arrangements and provided an outstanding service across the board. We had some complexity in managing a repatriation abroad, but David made everything simple, easy and smooth from start to finish, ensuring that the administrative process did not become an additional burden for us when managing the emotional toll of losing a loved one. He was sensitive, discreet and above all else, incredibly kind, showing attention to detail and incredible care for us as a family. We really cannot thank and recommend David highly enough. If you ever need help in this area, just go to David.

Reply from David Knowles Funeral Service
We used David Knowles Funeral service to arrange the funeral of a family friend. Throughout the process, David was thoughtful,kind and considerate and went out of his way to help us, organising everything. 'With dignity and kindness' describes David's service perfectly and we would recommend his business to anyone who needs his service at a most difficult time. Thankyou so much David for all that you did for us.

Reply from David Knowles Funeral Service
We will be forever grateful to David,
He is clearly devoted to his work,very respectful but warm and genuine with that. He made us feel he was always there to answer our queries very promptly.
As a result of all David’s advice and planning he helped us through a very sad time - he made some cards with my Dad’s funeral details which really helped us inform more distant friends and family, his order of service was presented beautifully with very personal touches,I highly recommend David, he couldn’t have helped us more.

Reply from David Knowles Funeral Service
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.