Everything is great just a few minor more cosmetic things which for the price you pay you'd expect better, such as some of the cable machines in the gym not working, the towels being tiny, and the out... See more
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David Lloyd Bromsgrove Zumba with Dan. Its so good & definitely feels more like a dance party than a workout. The music and especially the choreography help people stay engaged longer than... See more
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If you're looking for an upgrade or overhaul in your life, this is the investment that you need. An outstanding facility and with helpful and friendly staff taking health and wellness to a new level.... See more
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Fantastic facilities and the perfect remote work setup! I absolutely love David Lloyd. It fits seamlessly into my routine as a mobile professional. On some days, I start with their early morning clas... See more
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Company details
About David Lloyd Clubs
Written by the company
Find a place where you can safely relax, socialise, and re-energise. Whether it’s a workout in the gym, an exercise class, the fresh feeling of that first length in the pool, or simply a space where you can get away from the outside world, it’s all here for you.
Reasons to join:
- 850 tennis courts
- 400 tennis coaches
- 150 swimming pools
- 10,000 fitness classes a week
- Fantastic spa facilities
- The latest gym equipment
- Fun for all the family
- Spacious Clubrooms for enjoying a meal or a drink with friends It’s time to give yourself some DLC
Our community
At David Lloyd Clubs, we want to make sure our members feel a part of something special, which is why we focus on a more holistic approach to exercise. We provide nutrition expertise, events such as quizzes and pool parties, family activities, and in-club tournaments. We even have socially distanced groups such as the #DLRunClub. And if you need any help with your routine or setting your goals, our friendly team are there to support you.
Reviews - we know that open conversations about our service is such an important part of that community feel. We welcome and appreciate all constructive feedback so that we can make sure we keep providing an exceptional experience. We’re here to help with any queries you might have.
You can also like us on Facebook, where you can keep up to date with all the latest news, join groups, and keep us posted on your fitness journey.
Contact info
The Hangar, Mosquito Way, Hatfield Business Park, AL10 9AX, Hatfield, United Kingdom
- davidlloyd.co.uk
4.4
Excellent
41K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Bobby was extremely helpful
Bobby was extremely helpful. I broke my ankle last week and had asked for my account to be frozen as I anticipate that I will not be able to go to the gym in the short term. Bobby was sensitive to my situation and has resolved the matter for me.
June 26, 2026
Unprompted review
Reply from David Lloyd Clubs
Thank you so much for your lovely review Kathryn! We're delighted to hear Bobby was able to support you during a difficult time and resolve your membership freeze quickly and with care. We'll be sure to share your kind words with him. We wish you a smooth and speedy recovery, and hope to welcome you back to the Club when you're ready.
Very helpful staff in the membership team…
Very helpful staff in the membership team when my brother had to cancel his long standing membership through illness.
June 25, 2026
Unprompted review
Reply from David Lloyd Clubs
Thank you for your kind review David. We're pleased to hear our Membership Support team were able to help during what must have been a difficult time. We're sorry to hear about your brother's illness and wish him all the very best!
Chloe M
Chloe M, understood my needs and helped me perfectly, such a great help, highly recommend her
June 26, 2026
Unprompted review
Reply from David Lloyd Clubs
Thank you so much for your lovely review Noor! We're delighted to hear Chloe took the time to understand your needs and was able to provide the support you were looking for. We'll be sure to share your kind words with her!
Madison was lovely customer service and…
Madison was lovely customer service and sorted out my query efficiently and quickly. Thank you very much.
June 26, 2026
Unprompted review
Reply from David Lloyd Clubs
Thank you so much for your lovely review Mojgan! We're delighted to hear Madison was able to resolve your query quickly and efficiently while providing such great customer service. We'll be sure to share your kind words with her.
From 0 to 10!!!
Madison stepped in, read my case fully and did the best possible to help, and sorted this out, clearing my previous frustrations. It makes a huge difference to be heard, particularly after a bad accident and long recovery. Thank you.
June 26, 2026
Unprompted review
Reply from David Lloyd Clubs
Thank you so much for your kind review Suzi! We're delighted to hear Madison was able to support you, take the time to fully understand your situation and help resolve your concerns!
Really quick response time
Really quick response time to live chat. Request about pausing subscription dealt with swiftly, very helpful assistant 😀
June 26, 2026
Unprompted review
Reply from David Lloyd Clubs
Thank you so much for your lovely review Pamela! We’re delighted to hear you received such a quick response on live chat and that your subscription pause request was handled swiftly!
Excellent customer service from…Madison
Excellent customer service from Madison. Thank you
June 24, 2026
Unprompted review
Reply from David Lloyd Clubs
Thank you for your lovely review Emma, we will be sure to pass your kind words on to Madison!
The plunge pool has been out of action…
The plunge pool has been out of action for 3 weeks with no signs to update, it's an absolute joke.
June 25, 2026
Reply from David Lloyd Clubs
Thank you for taking the time to share your feedback. We’re sorry to hear your experience has been affected by the plunge pool being unavailable and understand how disappointing this must be. We also appreciate your comments regarding communication and will ensure your feedback is shared with the relevant team. Thank you for bring this to our attention!
I was able to complete my personal…
I was able to complete my personal strength training session without any disruption.
June 25, 2026
Reply from David Lloyd Clubs
Thank you for your lovely review Arthur! We’re delighted to hear you were able to enjoy your strength training session without any disruption!
The manger went over his way to help us…
The manger went over his way to help us yesterday around the pool and in the restaurant. He was so kind and helpful. All the staff worked really hard during the extreme heat.
June 18, 2026
Reply from David Lloyd Clubs
Thank you so much for your lovely review Noora! We’re delighted to hear the manager was able to support you and helped make your visit such a positive experience around the pool and restaurant. We will be sure to pass your kind words on to the team!
David Lloyd is like our second home and…
David Lloyd is like our second home and we love it! Steph on reception is wonderful and very helpful 💓
June 22, 2026
Unprompted review
Reply from David Lloyd Clubs
Thank you so much for your lovely review! We absolutely love hearing that the Club feels like a second home to you. We’re delighted to hear Steph's been so helpful and welcoming!
They tackled my query quickly and…
They tackled my query quickly and effectively. Thank you!
June 25, 2026
Unprompted review
Reply from David Lloyd Clubs
Thank you so much for your lovely review Stefan! We’re delighted to hear your query was resolved quickly and effectively and that you had such a positive experience!
Club is clean
Club is clean, changing rooms especially. Classes high quality and generally bookable if you go on a week before.
I have had a back injury and Sally W was excellent with my injury.
June 25, 2026
Reply from David Lloyd Clubs
Thank you for your lovely review Lesley! We’re delighted to hear you enjoy the cleanliness of the Club, especially the changing rooms, and that you’ve been enjoying the quality and availability of the classes. We’re so pleased to hear Sally supported you so well during your back injury. We’ll be sure to share your kind words with her.
Classes available before and after work…
Classes available before and after work eg 6.10 mornings and 7.30 evenings
June 25, 2026
Reply from David Lloyd Clubs
Thank you for your lovely review Lesley! We’re delighted to hear you enjoy the range of classes available and that the early morning and evening timetable works so well around your day!
Lovely club but spoilt by the high…
Lovely club but spoilt by the high number of members in particular children who dominate after school and at weekends.
June 25, 2026
Reply from David Lloyd Clubs
Thank you for taking the time to share your feedback Graeme. We’re pleased to hear you enjoy the Club overall, although we’re sorry to hear your experience has been affected during busier family periods after school and at weekends. We appreciate your comments and understand how important it is to create a great experience for all members. Thank you again for sharing your thoughts with us.
Reply from David Lloyd Clubs
Hi there, we're glad you enjoyed your experience. We appreciate your kind words.
Kierran L from Membership Support was…
Kierran L from Membership Support was incredibly kind, helpful and understanding of what I needed help with. An absolute professional to the highest of standards. Anyone this man helps is in good hands 👏🏾
June 25, 2026
Unprompted review
Reply from David Lloyd Clubs
Thank you so much for your wonderful review! We’re delighted to hear Kierran provided such a positive experience and that you felt supported and understood throughout. We’ll be sure to share your lovely feedback with him!
I cannot speak highly enough of the…
I cannot speak highly enough of the team at David Lloyd. After being diagnosed with bowel cancer in January, I had to put my gym attendance on hold and pause my membership while I focused on treatment and recovery.
Throughout this period, the team have been incredibly supportive, compassionate and understanding. When I felt ready to return, I quickly realised that my body wasn't quite there yet. The team handled everything with kindness and professionalism, even refunding my June membership payment without any fuss.
What has stood out most is that they genuinely seem to care about their members as people, not just customers. Every process has been straightforward, communication has been prompt, and I've always felt supported during what has been a very challenging time.
Thank you to everyone at David Lloyd for making things so easy and for showing such genuine care and understanding. It has meant a great deal to me.
June 25, 2026
Unprompted review
Reply from David Lloyd Clubs
Hi Tracy, we are touched by your kind words and are so glad we could support you during such a challenging time.
Your well being is incredibly important to us and we are pleased our team demonstrated care and understanding.
We wish you continued strength in your recovery.
Reply from David Lloyd Clubs
Hi Patience, we are so glad you enjoyed your experience with our tennis coaches!
I recently joined David Lloyd and the…
I recently joined David Lloyd and the whole experience has been excellent from start to finish. Ryan was brilliant throughout the process – friendly, knowledgeable, and never pushy. He took the time to answer all my questions and made everything straightforward and stress-free.
The club itself is fantastic, with great facilities, a welcoming atmosphere, and staff who genuinely seem to care about members. Ryan is a real asset to the team and made a great first impression of the club.
Highly recommend David Lloyd to anyone considering joining.
June 25, 2026
Reply from David Lloyd Clubs
Thank you for your wonderful feedback!
We are so pleased to hear that your joining experience was excellent and that you found Ryan to be friendly and knowledgeable.
We are delighted you are enjoying the Club's facilities and welcoming atmosphere.
We look forward to seeing you again soon!
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