David Nieper Reviews 524

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent fabrics and construction, with many items lasting for years. The service is frequently highlighted as friendly, efficient, and helpful, with staff going out of their way to assist. People also appreciate the reliable and beautifully presented delivery service. A few other people also felt that the coloring of some items was not as expected, with "white" sometimes appearing cream or yellow. Additionally, some customers experienced delays in receiving their orders due to fabric availability or issues with international shipping.

What people talk about most

Product

Clients share positive opinions on product quality and craftsmanship. Many reviewers praise the high quality... See more

Quality

Reviewers highlight positive aspects of quality, with many customers consistently praising the very good to... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the company for its... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the prompt and efficient... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being charming,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Attentive service. Any delays are always reported by a personal phone call from customer services. Always delivered wrapped in tissue and in a white box. The clothes themselves are beautifully made... See more

Rated 5 out of 5 stars

I Cannot rate this company highly enough. They manage to combine old fashioned very personal service, whilst being totally professional with a very quick turnround . I have ordered quite a few thing... See more

Rated 5 out of 5 stars

Clothing from this company is always well made and I especially like to support Uk companies where items are ethically produced. The service is friendly and efficient and items are carefully packed an... See more

Rated 5 out of 5 stars

Your clothes are tastefully made, the materials are lovely and they wash very well. Whenever I ring your office I am always greeted by your very courteous ladies, they are calm and offer practica... See more


Company details

  1. Clothing Store

Written by the company

Luxury classic clothing for women over 50, luxury ladies' nightwear, travelwear and knitwear. Exclusively Made in England by David Nieper


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

524 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 4 out of 5 stars

Nice trousers

Nice trousers, only just long enough though. They did shrink slightly on washing as well. Please provide a bigger hem David Nieper!
Mostly I am not interested in D N clothes as there is too much polyester and elastane which I cannot wear.

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I was very impressed with the excellent and personal customer service with really friendly and helpful staff. My order arrived very quickly and I was delighted with the quality of the clothes. I can highly recommend.

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

I love shopping with David Nieper

I love shopping with David Nieper, I feel like a person who is valued & appreciated as a customer, because you get 'old fashioned personal service'. The clothes I have bought fit really well and I always feel good in them. They arrive beautifully packed too. The nightdress I bought before Christmas is the nicest I have ever had.

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent.

The description matches item, sizing is accurate and the photos are a true representation. Easy to order and delivery without problems.

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

Your company is great

Your company is great. The reception by phone is kind,knowledgeable and most helpful.one feels in good hands right from the start. Your ladies know the products and can direct callers in the right way for help.I have problems with clothes and my recent purchases have been superb. I just wish I was nearer and could visit your shop. Well done and thank you.

February 2, 2025
Unprompted review
Rated 5 out of 5 stars

A feel of professionally run family…

A feel of professionally run family business with high class quality products and luxury feel. A follow up telephone call so unexpected and special. Only disappointed that the silk camisoles are discontinued together with the fur slippers.

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

Smooth from start to finish

Everything went smoothly with the purchase of my garment from ordering to accepting delivery. The fabric and colours were just as I hoped and the garment was very well made.

January 5, 2025
Unprompted review
Rated 5 out of 5 stars

Superb

I am very very pleased with my purchases. The quality of material and stitching is fantastic. I also received a garment for Christmas which was a wonderful surprise

December 31, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent quality excellent service…

David Nieper use good quality cloth which is less likely to crease than other manufacturers and wash well which is very important to me. The clothes are good to pack for travel too. Another attraction for me is the varaiety of patterned cloth available and I know I won't see that pattern anywhere else.

December 30, 2024
Unprompted review
Rated 5 out of 5 stars

I recently bought a dress for my partner.

I recently bought a dress for my partner. The dress is fine but I noticed that it’s the length. And I looked through your catalogue and most dresses are coming down several centimetres below the knee. Fine for a windy day. I think you ought to try these dresses on shorter models as well. All your models are tall, not all women at all.

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Such good service.

The trousers I ordered arrived very promptly, were beautifully packed and fit me perfectly. I could not be happier with them.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Patricia

Personal service. Always contact by phone if there is a problem.

No problems of goods have to be returned.

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

It took me three goes to get the size…

It took me three goes to get the size of a dressing gown I ordered correct. David Napier happily responded to the changes with efficiency. It was also nice to receive telephone call from very pleased staff to keep me updated about my order.

December 21, 2024
Unprompted review

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