Attentive service. Any delays are always reported by a personal phone call from customer services. Always delivered wrapped in tissue and in a white box. The clothes themselves are beautifully made... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Luxury classic clothing for women over 50, luxury ladies' nightwear, travelwear and knitwear. Exclusively Made in England by David Nieper
Contact info
Nottingham Road, DE55 7LE, Alfreton, United Kingdom
- 01773 836000
- customer.services@davidnieper.co.uk
- davidnieper.co.uk
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent quality products and customer service.
The dress is of excellent quality and very well made. Sleeves inserted properly into the armholes which is just what I expected in British made garment. I wish I were in a position to buy clothes of this quality all the time, that would be a joy. The two follow-up phone calls, one to tell me when the dress would be on the way and the second to ask if I was happy with my purchase was a nice touch. I strongly recommend your company.
The material of the nightie is soft and…
The material of the nightie is soft and a beautiful, feminine pink-very comfortable to wear.
I was delighted to receive my parcel…
I was delighted to receive my parcel from David Neiper as usual it contained clothing that was well made and stylish. I am always happy to wear it.
Well made dress
Well made dress - as I would expect.Sfely nd ttractively packed. The fit was perfect.
Always obliging and helpful
Always obliging and helpful
Quality is good and British
Could not be happier
The care and attention paid to detail, from ordering through to delivery is outstanding. You know at the outset, when something is being made to order and are kept informed of progress, so that it always seems special. I have been buying from David Nieper for some years and the styles are timeless and the quality is excellent. The clothes do not wear out! By far the best mail order service.
Reliable and great quality
I love knowing that what I want is available at David Nipper, so I can order with confidence knowing their quality too.
Excellent quality top
Excellent quality top, unusual green, perfect for spring. As always what I would expect from David Neiper.
Great service
Very impressed with the fit and fabric used. Also I was contacted by David Nieper to check that I was happy with my purchases. Great service!
Quality as expected
Prompt delivery Good quality and fits to expected size
Good value and excellent service as ever
Good value and excellent service as ever
Excellent service from start to finish
Excellent service from start to finish. Garments always well made and of a high standard, also true to size. Expensive but good quality fabrics which last with care. Thank you David Nieper.
Poor quality compared to before
Nothing like their previous quality or choice of nightdress lengths. I have bought all my nightdresses and dressing gowns for years. The last nightdress was just like M&S who have done the same thing by cutting the amount of material used. I will have to find another “quality’ provider. I bought the item some time ago but haven’t used it until now so too late to send it back.

Reply from David Nieper
Brilliant as always
The style, length and fit were perfect. Beautifully presented. Thank you. The fabric floats delicately. It's not as thick as I expected, but then the weather is exceptionally cold currently, which may have clouded my judgment somewhat. Perfect for spring
The fabric photographed better than it…
The fabric photographed better than it looked.
In reality I found the colours dull and almost dirty looking. A pattern colour almost an odd pinky beige which was not flattering.
After considering the simple style and basic construction, even at a sale price, the dress was not good value for money.

Reply from David Nieper
There was a great choice
There was a great choice, ordering was easy and quick delivery.
I think the name who packed and checked my parcel is a great touch.
Fabulous
Absolutely fabulous company. Wonderful high quality clothes. Service is first class & delivery is prompt & fast! Have purchased a few items & will continue to buy! Highly recommend!
Such a nice experience
A lady phoned more than once because I had to wait for my cardigan to be made. It was so worth the wait; packaged in a box with tissue and a little gift of blank cards and envelopes for me to use plus a money off voucher. It goes without saying, the garment looks fabulous, and I have worn it loads as it seems to blend in with all that I wear. It washes nicely as well
Wonderful company who really know how…
Wonderful company who really know how to value their customers. Everything about them exudes quality from the way the products are made with top quality fabric, always generous in sizing to the ordering and delivery. It is personal and perfect.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







