David Nieper Reviews 524

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent fabrics and construction, with many items lasting for years. The service is frequently highlighted as friendly, efficient, and helpful, with staff going out of their way to assist. People also appreciate the reliable and beautifully presented delivery service. A few other people also felt that the coloring of some items was not as expected, with "white" sometimes appearing cream or yellow. Additionally, some customers experienced delays in receiving their orders due to fabric availability or issues with international shipping.

What people talk about most

Product

Clients share positive opinions on product quality and craftsmanship. Many reviewers praise the high quality... See more

Quality

Reviewers highlight positive aspects of quality, with many customers consistently praising the very good to... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the company for its... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the prompt and efficient... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being charming,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Attentive service. Any delays are always reported by a personal phone call from customer services. Always delivered wrapped in tissue and in a white box. The clothes themselves are beautifully made... See more

Rated 5 out of 5 stars

I Cannot rate this company highly enough. They manage to combine old fashioned very personal service, whilst being totally professional with a very quick turnround . I have ordered quite a few thing... See more

Rated 5 out of 5 stars

Clothing from this company is always well made and I especially like to support Uk companies where items are ethically produced. The service is friendly and efficient and items are carefully packed an... See more

Rated 5 out of 5 stars

Your clothes are tastefully made, the materials are lovely and they wash very well. Whenever I ring your office I am always greeted by your very courteous ladies, they are calm and offer practica... See more


Company details

  1. Clothing Store

Written by the company

Luxury classic clothing for women over 50, luxury ladies' nightwear, travelwear and knitwear. Exclusively Made in England by David Nieper


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

524 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Good quality clothes made in the uk

First of all I really appreciate the fact that my dresses have been made in the UK. I have ordered two recently and I am really delighted with the fit and the standard of workmanship.
One in particular is advertised as a ‘Cool crepe tea dress’ colour Gigi. I particularly like this as amongst the bright flowers are some small forget-me-nots. To highlight these I have bought the blue cardigan jacket and am delighted with the result.
The forget-me-not means so much to me as my husband passed away last November with Alzheimer’s.
Thank you very much for making such beautiful clothes.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

A perfect fit

Ordering is very easy, and when it went through a phone call from the company was almost immediate.
I’m delighted with my order. It fits perfectly and is very comfortable to wear.

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Summer top.

The garment I ordered was very good quality which is of great importance to me. Perfect fit and shaped just right.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Why didn’t I buy these slippers before?

I have wide feet and have so much trouble finding comfortable hard soled slippers. As I am going into hospital in a couple of weeks I took a chance and bought DN Lunar slippers together with a nightdress. I have just put them on. Bliss! Comfort and a hard sole. Thank you.

April 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality and service.

I have bought 4 beautiful dresses from David Neiper. They are made of lovely fabrics and they arrive beautifully packaged with the name of the person who made the dress, the person who ironed it and the person who parcelled it up.

February 19, 2025
Unprompted review
Rated 4 out of 5 stars

Drab winter collection

I didn’t like any of your winter collection, drab and too expensive. There was a great improvement in your summer collection, though I still think your prices are far too high. My summer top is beautifully made and I am very pleased with it…….bright and cheerful and true to size. Your customer service is second to none so maybe that’s one of the reasons your clothes are so expensive. My wardrobe is full of DN clothes but not so many this year since your prices have gone up.

March 30, 2025
Unprompted review
Rated 5 out of 5 stars

Spring dresses

I bought 2 dresses, lovely quality and well made. When I needed to exchange for a different length it was straight forward and quick.
I will definitely buy again.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

One very satisfied customer

The purchase arrived in perfect condition, in true David Nieper style. It demonstrated excellent customer service as staff kept in regular touch about the delay,(something beyond their control). Staff are always approachable and offer sound practical advice. I admire and applaud the ethical standards that underpins the company. Quality of their work is always of the highest standard. The company never taking payment until the gift/item has been dispatched irrespective of the length of any delay. As a customer of over 25 years I look forward to receiving regular up-dates on their products.

March 9, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful service

I ordered a matching top and trousers for a specific date. However the top was still being made and unlikely to arrive in time! After a last minute enquiry I had given up hope when imagine my surprise when the package arrived the day before my birthday! Many thanks to the lovely ladies at David Napier who went above and beyond!

February 18, 2025
Unprompted review
Rated 3 out of 5 stars

Excessive delivery costs

I feel very irritated. I have just spend over £450 with David Neiper only to be charged £4.95 delivery. I don’t know any other company who does this. I try to support British companies but this sort of thing makes it very hard

March 4, 2025
Unprompted review
David Nieper logo

Reply from David Nieper

Please be assured that we value your custom and do not wish you to be irritated by anything when ordering from us. We review our charges and prices regulary and are confident that our £4.95 delivery charge is fair and comparable to other companies similar to ourselves. We also offer a free returns service for all UK orders. If you haven't already, please sign up to our email newsletter as we sometimes send offers, including free postage, which may be of interest to you.
Best wishes
Amanda

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