I attempted to make my reservations online and I got stuck so I reached out for help and I got to Angela. She jumped right into help and actually took it one step further and completed my reservations... See more
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Review summary
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Reviews shaping this summary
Angela Benassi was so extremely helpful in securing our meeting room (reservation #393263). We had some issues with areservation through Spaces, and she was amazing in getting us set up and always ava... See more
Company replied
Friendly staff, quiet spacious office rooms, access to kitchen with coffee vending, and large clean bathrooms. On a Thursday afternoon, there were only a couple other guests there. Located inside a go... See more
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Jody was an absolute superstar from the beginning to the end of our booking process! From helping us make an initial booking to adjusting our booking once our needs changed, she was extremely helpful... See more
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Company details
- Meeting Planning Service
- Business to Business Service
- Conference and Meeting Room Service
- Coworking Space
- Executive Suite Rental Agency
- Office Space Rental Agency
Written by the company
DavinciMeetingrooms.com is the premier provider of flexible work space solutions for business. The company offers a comprehensive online reservation platform allowing access to thousands of day offices, conference rooms, professional meeting spaces and business support services in over 900 global locations. Ultimately, DavinciMeetingrooms.com allows professionals to work where they want to, when they want to - and of course - save some cash… Davincimeetingrooms.com - The Only Way to Meet!
Written by the company
Contact info
6975 Union Park Avenue, Suite 600, 84047, Cottonwood Heights, United States
- 801-990-9200
- support@davincimeetingrooms.com
- davincimeetingrooms.com
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Horrible experience - do not recommend
We were not aware that we had to book online through DavinciMeetingRooms.com. Our office is also part of Regus, so we booked with Regus who made it very easy and was also HALF the price of the Davinci fee. Then we were told that our credit card "would not go through," and kept getting ugly notes about being turned over to "collections" when in fact since we did not book online, there was no credit card even on our "Davinci Meetings" account since we did not even know about the "Davinci Meetings" website and never had an account. Very confusing, poor customer service, and we did not feel like our business and relationship is valued.
November 14, 2025
Reply from Davinci Meeting Rooms
Hello Rhett,
Thank you for taking a moment to share your experience. I am very sorry to hear that things were not explained thoroughly upon sign up. I understand you've spoken to both Celestia and Lindsay, and they have gone over the process to clear up any miscommunication. If we can do anything more to help make the process smoother, please don't hesitate to reach out.
Tacy Jackson
Operations Analytics Manager
Reply from Davinci Meeting Rooms
Hi Ana,
We are pleased to hear your recent reservation with us went well. Please reach out for assistance booking your next reservation, we look forward to working with you!
Warm Regards,
Lindsay Kartevold
Meeting Rooms Manager
I had two different reservations
I had two different reservations, two different days at two different locations. Day 1 in Miami Lakes was great. Nice building, great meeting space. Front reception was great, positive and very helpful.
Second location was not as positive (Pembroke Pines) The meeting space was ok but the front reception was less than friendly and not very helpful.
December 5, 2025
Reply from Davinci Meeting Rooms
Hi Andrea,
Thank you for bringing this to our attention, we will be sure to address your concerns with the Pembroke Pines location. Please reach out for assistance booking your next reservation, we are happy to help!
Warm regards,
Lindsay Kartevold
Meeting Rooms Manager
Good cutomer service
December 5, 2025
Unprompted review
Reply from Davinci Meeting Rooms
Hi Erika,
We are pleased to hear you had a great booking experience with our team! We look forward to working with you again very soon!
Warm Regards,
Lindsay Kartevold
Meeting Rooms Manager
Reply from Davinci Meeting Rooms
Hi Kyle,
Thank you for bringing this to our attention, we will be sure to address with the location you booked. Please reach out for assistance booking you r next reservation, we look forward to working with you again!
Warm Regards,
Lindsay Kartevold
Meeting Rooms Manager
Jodie Gutierrez
Jodie is professional, kind, attentive to detail and prompt!
December 5, 2025
Unprompted review
Reply from Davinci Meeting Rooms
Hi Stephen,
Thank you for your feedback, we are pleased to hear Jody was able to find the perfect solution for your meeting room needs! Please reach out for any future assistance, we are happy to help!
Warm Regards,
Lindsay Kartevold
Meeting Rooms Manager
Meeting space was clean and tidy, easy AV.
The meeting space was clean and tidy. The facility offered coffee from a purchase machine. The TV was easy to connect to w/ the supplied HDMI cable which was adequate in length to allow me to use it while seated at the conf. table.
If I had just 1 suggestion of improvement, I was not terribly enamored with the main facility entrance method. It consisted of a young man at the front desk who repeatedly yelled "IT'S OPEN" to each guest that arrived at the facility front door. ( This may have been completely out of his control.) I'm not sure how the main door, electronic lock system works, but NOT being able to see him thru the door when I approached and only getting to hear him yell, was a little off-putting. It's possible there's a better way.?
December 4, 2025
Reply from Davinci Meeting Rooms
Hi David,
Thank you for providing your feedback, we will be sure to address the check in process with the on site staff to avoid this situation for other clients. We look forward to working with you again!
Warm Regards,
Lindsay Kartevold
Meeting Rooms Manager
Jody was a ROCK Star!
Jody was a ROCK Star!! She was amazing in every aspect. She made this process seamless!! Would totally recommend it!
December 4, 2025
Unprompted review
Reply from Davinci Meeting Rooms
Hi Todd,
Thank you for your feedback! We are ecstatic that Jody was able to find the best solution for your meeting room request. We look forward to working with you again.
Warm Regards,
Lindsay Kartevold
Meeting Rooms Manager
This is a company that I use globally
This is a company that I use globally. The support staff are approachable and quick to respond. Recent telephonic booking made with Angela Res #382335 could not have been more customer centric - helpful, confident and solution driven. Great stuff!
November 27, 2025
Unprompted review
Reply from Davinci Meeting Rooms
Hi Cathy,
Thank you! We are pleased Angela was able to find you the perfect solution for your meeting. Please reach out for assistance booking your next reservation, we look forward to working with you again!
Warm Regards,
Lindsay Kartevold
Meeting Rooms Manager
Top Notch!
Everything about this venue was top notch:
Location; Room Setup, Functionality, and Decor; Available Amenities - Dishes, Coffee, Refrigerator, and Dishwasher.
Receptionist - Professional, Welcoming, Helpful, and Personable.
November 20, 2025
Reply from Davinci Meeting Rooms
Hi Angela,
Thank you for providing your feedback, we are very pleased to hear the location you booked worked well for your meeting! Please reach out for any needed assistance booking your next reservation, we are happy to help!
Warm Regards,
Lindsay Kartevold
Meeting Rooms Manager
Bare Bones
The space was pretty bare bones, service was not especially friendly. Overall: utterly mediocre.
November 18, 2025
Reply from Davinci Meeting Rooms
Thank you so much for taking a moment to let us know about your experience. I'm so sorry to hear that the space wasn't as expected. I understand Celestia reached out to you regarding this and was able to also provide a credit. If we can do anything more to be of assistance, please don't hesitate to let us know.
Tacy Jackson
Operations Analytics Manager
Davinci Rep was great to work with
The rep I spoke with (Gypsy) was extremely helpful, kind, and knowledgeable. She made it very easy to create the reservations for multiple rooms across multiple days. A real pleasure to work with.
November 13, 2025
Reply from Davinci Meeting Rooms
Hi Niki,
We are pleased to hear Gypsy was able to find you the perfect location for your meeting. Please reach out for assistance booking your next reservation, we are happy to help!
Warm Regards,
Lindsay Kartevold
Meeting Rooms Manager
Disconnect Between Booking Platform and Meeting Room Location
Following receipt of two separate emails indicating booking approval and providing arrival instructions, I thought arrangements were complete. Unfortunately, when I arrived at the location, I was informed by the receptionist that they had not received the booking and that no preparations had been made for our arrival.
October 24, 2025
Reply from Davinci Meeting Rooms
Hello Rachel - Thank you for taking the time to leave your comments. I'm so sorry to hear that there was some miscommunication with the front desk upon arrival. We've looked into the communication with that location and corrected any mis-steps. If we can do anything more to be of assistance, please don't hesitate to let us know.
Tacy Jackson
Operations Analytics Manager
Reply from Davinci Meeting Rooms
Hello Israel,
Thank you so much for the feedback, we appreciate your business! We look forward to working with you again for your next meeting.
Warm Regards,
Lindsay Kartevold
Meeting Rooms Manager
Reply from Davinci Meeting Rooms
Hello Rob - Thank you for taking the time to leave your comments. I'm so sorry for any frustration you experienced during the booking process. I understand Celestia has reached out about this and asked for additional information. We'd love to speak more with you about this, so please feel free to return those messages. We're excited to hear back from you.
Tacy Jackson
Operations Analytics Manager
Great customer service
Jody was great helping me set up our reservation for three days of meetings. She explained all the options and helped me complete the reservation when the online reservation system had issues.
November 11, 2025
Unprompted review
Reply from Davinci Meeting Rooms
Hello,
Thank you for providing your feedback, pleased to hear that Jody was able to assist you in booking! Please reach out for any needed assitance in the future, we look forward to working with you again!
Warm Regards,
Lindsay Kartevold
Meeting Rooms Manager
easy and affordable.
November 3, 2025
Reply from Davinci Meeting Rooms
Hi Stephen,
Thank you for your feedback! Please reach out for assistance booking your next reservation, we are happy to assist.
Warm Regards,
Lindsay Kartevold
Meeting Rooms Manager
Reply from Davinci Meeting Rooms
Hi Dale,
Thank you for providing your feedback, we are pleased to hear the room you reserved with us worked well for your meeting. We look forward to working with you again!
Warm Regards,
Lindsay Kartevold
Meeting Rooms Manager
Predatory Website Patterns
When I booked a meeting room through DaVinci their website refreshed and defaulted the reservation settings back to today's date causing me to book the reservation for the same day in error. I went to move the reservation and they charged me a duplicate fee of $252 for a new reservation on a different date. When I called up their customer support to refund the duplicate charge I was told that since I was the one booking the reservation there is nothing they would do and would not refund the duplicate payment.
11/25/25 Edit: Responding to Tacy's comment:
@Tacy - this is the full email exchange between Celestia and myself. I'll let readers judge this situation on its own merits:
-----------
Celestia:
I hope all is well. I am reaching out regarding the review you left on Trust Pilot. We appreciate the feedback, and understand the frustration. I apologize for the situation and miscommunication regarding the policies. We do have a 48 business hour policy when it comes to making changes, however; if we had received the call same day, we would have been able to waive the fee and work with you. We are unable to do so after the reservation has concluded, as that is when we are invoiced for the services by the location. If ever a booking is accidentally submitted for the wrong date, I recommend giving us a call so that we may assist you in real time and ensure everything is handled before the booking takes place. If you have any questions or would like any further information, please let me know. Have a wonderful day!
---------------
Glenn:
The image below is the outgoing call log from my cellphone. I share this because you’ll note the call placed to DaVinci meeting rooms on the day that the original booking was made. Unfortunately I neither transcribed the call nor remember the name of the person to whom I spoke but I can represent that the content of the call was me being aware of your near term cancelation policies and having recognized the original mistake I was calling your staff to confirm that I was not going to be duplicate billed for the reservation once moved. The individual whom I spoke to on the 24th reassured me that I would not be double-billed so you can imagine my surprise (and see the subsequent inquiry call on the 30th) when I saw the duplicate transaction.
I’m sure you can empathize with my frustration with your organization when I anticipated/executed the steps that you outlined as preventative to this issue and the outcome has been the same.
October 23, 2025
Reply from Davinci Meeting Rooms
Hello Glenn - Thank you for taking the time to leave your comments. I am so sorry to hear that there was some confusion with the booking process as you were checking out on our website. We do strive to assist you with making the reservation as intended, and there are several times throughout the checkout process where you can review the request you are making and double check all of the details before finalizing and checking out. I understand Celestia reached out to you regarding this as well. It looks as though we didn't hear from you about the booking error until after the scheduled reservation took place. Should you have reached out right after making the booking, we would have had the flexibility to assist you better. Unfortunately, as the room was held for you and no other clients were allowed to use it, the charge does stand. If there is anything more we can do to be of assistance, please don't hesitate to reach out.
Tacy Jackson
Operations Analytics Manager
It was so easy to set up
It was so easy to set up! Thank you! I'm going to make another reservation office space right now actually! So 5 stars from me!!
August 14, 2025
Unprompted review
Reply from Davinci Meeting Rooms
Hello!
We are so pleased to hear you had a great booking experience with us, we appreciate your business! Please reach out for any assistance, we are happy to help!
Warm Regards,
Lindsay Kartevold
Meeting Rooms Manager
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