davostackle.com.au Reviews 133

TrustScore 2.5 out of 5

2.7

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the prolonged waiting times for their orders to be processed and shipped, often citing delays of several weeks. This led to items not arriving in time for planned events or trips, and a general frustration with the slow pace of order fulfillment. Reviewers also frequently reported issues with the company's response time to inquiries, noting that communication was often delayed or non-existent, particularly when trying to resolve problems with incomplete or incorrect orders. However, some people were satisfied with the product quality and competitive pricing, finding the items to be as described and offering good value. A few customers also experienced prompt delivery and excellent communication, indicating a more positive overall experience.

What people talk about most

Order

Users describe negative interactions with order processing and delivery. Many customers report significant... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers express frustration with slow... See more

Product

People report ambiguous experiences with product. Many customers praise the great quality and competitive... See more

Price

Clients share ambiguous opinions on price. Many customers praise competitive and affordable pricing, with... See more

Response time

Consumers express significant dissatisfaction with response times, citing incredibly slow processing times... See more

Based on these reviews

Rated 3 out of 5 stars

I ordered 2x spools of braid for a trip I was making. Unfortunately, it was a busy time for the company, so I was informed that the order would not reach me before I went away. Normally, my deliveries... See more

Rated 3 out of 5 stars

Make sure you read the shipping policy before committing to a purchase (something I failed to do), as they take an extraordinarily long time for delivery. I expected that ordering on 11Dec should have... See more

Rated 2 out of 5 stars

Order had not been shipped in nearly 30days. No communication informing me that it was going to be late. When my order arrived only 1 of 2 fishing rods showed up. All information supplied says order c... See more

Rated 2 out of 5 stars

I ordered online 20th July, order left warehouse 31st July... after i followed up. This comes after i followed up a previous order re delay in getting a parcel tracking number - only to be advised... See more

Rated 4 out of 5 stars

Great wetsuit and it arrived in excellent condition. Very happy with the price. The delivery was very slow, as warned on the website. I had tried to buy this wetsuit from two other places and in both... See more

Rated 5 out of 5 stars

I`ve used Davos Tackle maybe a dozen times over recent years. The prices have always been competitive,I just order and it turns up relatively quickly after its been dispatched. The only thing I`ve no... See more

Rated 2 out of 5 stars

Product was as advertised but it took almost a month for it to arrive from when the order was accepted. I should have known when I was forced to 'accept our terms and conditions for delivery' before... See more

Company replied

Rated 5 out of 5 stars

I was worried about some of the negative reviews online. My experience was excellent. Davo’s provided adequate communication as outlined in the shipping policy and my purchase was delivered promptly w... See more

Rated 2 out of 5 stars

Honestly do not even bother. I have been waiting over a month for my stuff. They didn't send it till about the three week month then the courier they sent with I have never heard of and have looked th... See more

Rated 4 out of 5 stars

Products are of good quality and as described. Delivery a little on the slow side, 24 days passed before delivery arrived.

Rated 4 out of 5 stars

Slightly cheaper but very long postage, took 3 weeks to get 2 reels. Don’t be fooled items are not in stock. Customer service only works 1 day a week and email only. Saving $5-$10 is not worth the wai... See more

Rated 1 out of 5 stars

I ordered a wetsuit, upon receipt found the wrong size was selected. I emailed them within 5 minutes to rectify order. They email me back 5 days later saying the order has been processed ther... See more

Company replied

Rated 1 out of 5 stars

Ordered at very start of december to take items on holiday. Back from holiday and items still not delivered, joke of time taken to get these items, no shop takes almost a month what bull. Dont buy her... See more

Rated 1 out of 5 stars

Ordered with davos tackle just some lip grips nothing fancy and it took 2 weeks for them to even pack them let alone get to me. I had no emails/messages saying that there was gonna be a delay or anyth... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure doing business with Davostackle, the prices are extraordinarily below price, given no one can price match because the prices are below what they are able to purchase at. I have let m... See more

Rated 1 out of 5 stars

Order placed 30 September 2025, delivered 21 October 2025 (21 days). For Australian on-line retail sales that is an absurd service. I followed up after 10 days but sales support only provided on Tuesd... See more

Rated 1 out of 5 stars

Woeful, waited near 3 weeks for an online parcel!! No access to service unless its a Tuesday, time to get far more serious about a fundamental aspect of business !! UPDATE Since when is paid 23/08... See more

Company replied

Rated 1 out of 5 stars

Ordered items on the 14August .Not one notification to say shipped until 5 days later saying “they’re working on it “ well still nothing despite my enquiries that were never answered and left warehou... See more

Rated 5 out of 5 stars

Excellent communication and prompt delivery. The item was something l was struggling to source, so l was so happy to find one that was excellent quality at a great price.

Rated 1 out of 5 stars

I took them 13 days to process the order - then another week to arrive. Just 10 packs of jig heads. Tried to contact their customer service - only open a few hours each Tuesday. Terrible service - poo... See more

Rated 5 out of 5 stars

An excellent product at a very competitive price! Davo’s should always be a ‘check-out’ when investigating a new weapon to the arsenal in my opinion.

Rated 5 out of 5 stars

Fantastic products and price matched to the cheapest on the market. Loved getting the rod wrapped and packed in a protective tube. The excitement of opening the rod was like getting a Christmas presen... See more

Rated 5 out of 5 stars

Great service, good price, well packaged will buy again, recommended. ABU Veritas rod

Rated 5 out of 5 stars

Received everything I ordered at a really good price and was kept updated throughout the entire delivery process!

Company replied

Rated 5 out of 5 stars

The product, was excellent and great value for money. Really happy to see that post sale service, Davo’s ensured loose ends were sorted. Due to all of this, I’ve just again placed yet another online... See more

Rated 5 out of 5 stars

Always great products at very competitive prices and they appear to have improved shipping time so what's not to like, will definitely use again, recommended

Rated 5 out of 5 stars

Great price and range on all things fishing. Amazing website and would recommend to anyone. Thank you guys

Rated 5 out of 5 stars

Item as described..postage a little slow, but I wasn’t to fussed it was only ordered for future use

Rated 5 out of 5 stars

Good customer service, great price, great quality, fast delivery. A++++ seller. Highly recommendable

Rated 3 out of 5 stars

Davos did a great job,Thank you 5 stars It's a shame the delivery by the fastway courier wasn't up to Davos standard, just jam the parcel half in half out of the letterbox on display from the street... See more

Rated 2 out of 5 stars

Lure’s are great and at good prices however there’s a long delay before the order is processed and shipped. Unfortunately the fishing trip was over before they arrived

Rated 2 out of 5 stars

I bought a few lures on the 7th of August and my order still has not been processed as of today the 18th of August. Yes i received an email saying that you are busy, but It only took 4 days to receiv... See more

Rated 5 out of 5 stars

Great service and delivery, product looks good and fits well.

Rated 1 out of 5 stars

Ordered just under a month ago in time for a trip. Still not received my items that were all listed in stock. Contacted cust care after 2 weeks of waiting. Got a generic reply a week later saying... See more

Rated 1 out of 5 stars

Highly would NOT recommend buying from Davos tackle unless your willing the wait almost a month for your order. Zero communication and Very poor delivery times. Update, Reply to your reply. That'... See more

Company replied

Rated 1 out of 5 stars

I placed my order and immediately noted a mistake in my order. I sent an email requesting an alteration or cancellation. I received an email 5 days later stating that is not possible and returns are r... See more

Company replied

Rated 5 out of 5 stars

This isn’t my first purchase and have to say I have never been disappointed with their customer service, delivery and quality of product, this delivery did take a little longer and I did contact them,... See more

Rated 1 out of 5 stars

Incredibly slow processing times, no chance of contacting them as they don’t have a phone number and only have customer service hours of 8am to 4pm on Tuesdays. Won’t be buying from them again.... See more

Company replied

Rated 1 out of 5 stars

I definitely will never purchase from Dave's Tackle ever again, you're so-called delivery/refund policy is your downside, I also think that you're holding back the orders to gain the 10% restocking f... See more

Company replied

Rated 1 out of 5 stars

They claim to have some of the best returns process in the country, yet you cannot return incorrect size, or change of mind for anything but store credit (PLUS a 10% restocking fee). So o... See more

Company replied

Rated 1 out of 5 stars

Very Disappointed with the service order was placed on 17th July 2025 Over 1 week later order is still unfulfilled, I then requested order cancellation I was told that the only way to cancel and ge... See more

Company replied

Rated 1 out of 5 stars

An abalone knife was ordered on 15 December (for Christmas). Shipping said no problems. Was eventually picked up by courier company after new year and delivered on 7 January even though the track par... See more

Rated 1 out of 5 stars

NEVER AGAIN…. Why didnt i read reviews. The worst experience i have ever encountered. They are so slow it’s absolutely ridiculous. I would never purchase anything from them ever again… family busi... See more

Company replied

Rated 1 out of 5 stars

We ordered jigs over 3 weeks ago, yet they still haven't arrived. We emailed customer service twice and had no respose from them. Worst shipment and customer service. Would not recommend.

Company replied

Rated 1 out of 5 stars

Ordered a snorkel set for my son’s birthday on September 13 for his Bday sept. 27. It is November 21 and I’m yet to even receive it! Contacted them through their online form, replied to their email... See more

Rated 2 out of 5 stars

Ordered some lures on the 13th of August. Today is the 2nd of September and they still haven't arrived yet. Not the first time this happens. Probably was the last time I do business with Davos Tackl... See more

Company replied

Rated 1 out of 5 stars

Well well well what can I say.. I have ordered from Davo’s before and have never had a problem until now.. I’ve made an order 1 month ago and still have not received my items which are literally 8 sma... See more

Rated 1 out of 5 stars

WARNING! DO NOT PURCHASE FROM THIS COMPANY I placed an order for 2 products on the 26th September it wasn't dispatched till the 8 October. They do not tell you that it is standed to be waiting up to... See more

Rated 1 out of 5 stars

Unfortunately, this business has appalling lead times which mean orders are not dispatched for an extended period of time after the order is placed. I suspect they drop ship for a lot of their stock w... See more

Company replied


2.7

Poor

TrustScore 2.5 out of 5

133 reviews

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Replied to 43% of negative reviews

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Rated 5 out of 5 stars

Happy Customer

Excellent communication and prompt delivery. The item was something l was struggling to source, so l was so happy to find one that was excellent quality at a great price.

January 16, 2026
Unprompted review
Rated 1 out of 5 stars

Poor communication

Poor communication, incredibly slow processing times - still not have received my order.

Update: Davo's Tackle have replied to my review before replying to my multiple emails. With 20+ business days for processing and shipping, with no possibility to cancel, I would suggest ordering items elsewhere.

January 9, 2026
Unprompted review
davostackle.com.au logo

Reply from davostackle.com.au

Hi Alexander,
I can see only 5 business days have passed since order 130369 was placed taking into account the public holidays. We are processing your order as per the shipping terms agreed to. Thank you.

Rated 2 out of 5 stars

Slow and incomplete order…

Order had not been shipped in nearly 30days. No communication informing me that it was going to be late. When my order arrived only 1 of 2 fishing rods showed up. All information supplied says order complete. Yet I only have half my order. Again no communication informing me of any issues. Now I am waiting for a reply as to why order was incomplete which by an email I received won’t be till next week as they only work on Tuesday replying to issues.

January 8, 2026
Unprompted review
Rated 3 out of 5 stars

Incredibly slow

Make sure you read the shipping policy before committing to a purchase (something I failed to do), as they take an extraordinarily long time for delivery. I expected that ordering on 11Dec should have given a good chance of arrival (interstate) before Christmas, but not so. Received on 6Jan, which met the terms of their shipping policy (up to 10 business days to ship & a further 10 business days for delivery). While the store has a great product range & good prices, the shipping/ delivery policy is a big negative, and in my opinion needs a major overhaul. Until that improves I am unlikely to be a regular customer.

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

Would not deal with the Company again

An abalone knife was ordered on 15 December (for Christmas). Shipping said no problems. Was eventually picked up by courier company after new year and delivered on 7 January even though the track parcel said 5 January. Communication from Company was poor, siting "read our shipping conditions which you agreed to". Nothing said about the hold-up. Poor communication, poor customers service, poor management of Christmas orders.

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a shirt on the 13th of…

Ordered a shirt on the 13th of December. Said it was in stock. Received it on the 6th January. A ridiculous amount of time to wait. It was a first birthday gift which i have now missed. I will not use this site again and will advise anyone I know not to use it either

January 7, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible - GO ELSEWHWERE

Terrible - after ordering weeks before Christmas with an item labeled "In-stock" and "Ready to ship" it had still not shipped on Dec 24th. No communication regarding delays and my email on the 22nd saying to cancel given delays was ignored. DO NOT PURCHASE HERE

December 24, 2025
Unprompted review
davostackle.com.au logo

Reply from davostackle.com.au

Hi Dan. Do you have an order number we can investgate for you, as all of our December orders have been processed in accordance with our shipping policy. If this has not occured and we have missed it, we would like to investigate for you. Thank you.

Rated 1 out of 5 stars

Beware Returns Policy

Davos has a miserable returns policy. Return at your expense, via courier, no refunds and then they take 10% off any exchange value :( . Haven't come across a worse policy in Aust online shopping.

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

Still waiting!

Ordered at very start of december to take items on holiday. Back from holiday and items still not delivered, joke of time taken to get these items, no shop takes almost a month what bull. Dont buy here when contacted to say its taking forever cancel my order, no help at all just stated i "agreed" to their terms and conditions about shipping when i bought the things like it is an acceptable wait time. Rude and unhelpful company and crap shipping times, go elsewhere

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great Company

This isn’t my first purchase and have to say I have never been disappointed with their customer service, delivery and quality of product, this delivery did take a little longer and I did contact them, replied straight away, that the volume of orders due to Black Friday was staggering, and they are working extra hard to get deliveries out the door, cannot ask for more than that.

December 4, 2025
Unprompted review
Rated 1 out of 5 stars

Worst customer service

No customer service when I had a real issue with the product ordered. Will advise all others stay away.

November 19, 2025
Unprompted review
davostackle.com.au logo

Reply from davostackle.com.au

Hi Chris,
After looking into this order I can confirm you contacted us to confirm that you had ordered an incorrect reel. The order had reached processing so we were unable to make changes to the order. As we mentioned, you are welcome to return the reel to us. Thank you.

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