Daxtools Reviews 107

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and efficient delivery. Many people highlight the speed of delivery, with items often arriving ahead of schedule, sometimes even the next day. Consumers also appreciate the quality of the products and the ease of the ordering process, often finding the website user-friendly. However, some customers also noted issues with order dispatch and communication, mentioning instances where orders were not sent out and attempts to contact the company went unanswered. A few people also experienced receiving damaged items or found that product images on the website were inaccurate.

What people talk about most

Delivery service

Users describe positive interactions with delivery service. Many customers received their items quickly,... See more

Product

Reviewers mention positive feedback about product. Customers consistently praise the quality and performance... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight fast delivery,... See more

Price

Reviewers highlight positive aspects of price. Customers consistently report finding the best and cheapest... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A positive shopping experience from ordering to delivery. I chose to spread the cost over 3 months in instalments which was a kindness to my wallet. Really pleased with the ego power head and broom... See more

Rated 5 out of 5 stars

Highly recommend the team at Dax tools. Ordered a EGO strimmer ST1511E-T kit at 2pm was dispatched straight away and delivered the following day to Donegal. Great service. Their online chat was great... See more

Company replied

Rated 5 out of 5 stars

First time dealing with Daxtools, and it won't be the last. Great value and excellent service, beats having to wait a month for the same item, and pay more for it from other companies, much closer to... See more

Rated 5 out of 5 stars

I recently purchased an electric strimmer online from this company. The item was at a very competitive price, hence my choice to make purchase. After placing the order, information on order and... See more


Company details

  1. Tool Store

Written by the company

Your trusted destination for professional quality power tools, cordless garden tools, tool storage, hand tools, ppe and accessories, in the UK and Ireland. Official stockists of popular power tools brands such as Milwaukee, DeWalt, Bosch, Makita, EGO and more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

107 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

DAX Tools / Battery Strimmer

I recently purchased an electric strimmer online from this company.
The item was at a very competitive price, hence my choice to make purchase.
After placing the order, information on order and delivery was excellent from the seller.
Item arrived ahead of schedule with updates on order delivery.
On arrival the item was well wrapped and as described in advert.
Will DEFINITELY use this seller again!!

May 7, 2025
Rated 1 out of 5 stars

So the images didn't give great…

So the images didn't give great accuracy, as they showed a different model from the one I wanted. As soon as I realised it, which was pretty instant, I emailed them before they shipped it to say, "Please cancel, as I wanted to buy the more expensive one," to which there was no reply, and 3 days later, the hedge cutter I didn't want turned up. I then had to pay to send it back for them to say they will only refund me less money than the original shipping, so yeah won't be using them again, and don't go off there pictures.

May 12, 2025
Unprompted review
Daxtools logo

Reply from Daxtools

Hi Josh, thanks for your feedback however we are sorry you had this experience however we do feel this is not accurate. As explained at the time, the order was already shipped when you asked to cancel otherwise we would have been happy to do so. You did not say you wanted to purchase the more expensive one you simply asked to cancel the order with no explanation (again after the point of shipping). We do always aim to improve on feedback, although the images were correct and have not changed, upon this feedback however we have added additional images to the listing.

Rated 5 out of 5 stars

Supee

Very good experience, tools arrived very quick , easy to order from , I am sure I will be doing more orders

May 13, 2025
Rated 5 out of 5 stars

all good

A positive shopping experience from ordering to delivery. I chose to spread the cost over 3 months in instalments which was a kindness to my wallet. Really pleased with the ego power head and broom attachment, excellent sweeper and significantly cut down the time to brush patio and driveway with minimal effort. Powerful broom, no problem removing moss from tarmac. Fast battery charger super quick time to charge Will definitely buy from Daxtools again as great price and excellent hassle free service.

April 23, 2025
Rated 5 out of 5 stars

Highly recommend

Highly recommend the team at Dax tools. Ordered a EGO strimmer ST1511E-T kit at 2pm was dispatched straight away and delivered the following day to Donegal. Great service. Their online chat was great and answered all my questions pre purchase.
The strimmer itself is great and was cheaper than anywhere in the south. I will definitely use Dax tools for any future purchases

April 24, 2025
Daxtools logo

Reply from Daxtools

Thank you for your kind feedback Daniel. We are pleased you are satisfied with our service and that you will shop with us again. Your custom is greatly appreciated.

Rated 5 out of 5 stars

Very fast delivery and some of the best…

Very fast delivery and some of the best prices around highly recommend

April 3, 2025
Daxtools logo

Reply from Daxtools

Thank you for shopping with Dax and your kind feedback John, we are so pleased you are happy with our service.

Rated 5 out of 5 stars

Ordered an impact driver.

When the impact driver I ordered was not available I was offered a slightly more expensive one at the same price. Never had that happen me before. Really positive experience and I would recommend Daxtools.

April 2, 2025
Daxtools logo

Reply from Daxtools

Thank you for shopping with Dax and your kind feedback John, we are so pleased you are happy with our service. It was great we were able to find a solution that worked for you :)

Rated 5 out of 5 stars

Fast delivery, good prices

Faster than expected delivery and good prices, happy to buy from them again if I need any other tools in the future.

April 4, 2025
Daxtools logo

Reply from Daxtools

Hi Robin. Thank you for shopping with Dax Tools. Your kind feedback is much appreciated, we are so glad your experience with us was a positive one :)

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