Daxtools Reviews 107

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and efficient delivery. Many people highlight the speed of delivery, with items often arriving ahead of schedule, sometimes even the next day. Consumers also appreciate the quality of the products and the ease of the ordering process, often finding the website user-friendly. However, some customers also noted issues with order dispatch and communication, mentioning instances where orders were not sent out and attempts to contact the company went unanswered. A few people also experienced receiving damaged items or found that product images on the website were inaccurate.

What people talk about most

Delivery service

Users describe positive interactions with delivery service. Many customers received their items quickly,... See more

Product

Reviewers mention positive feedback about product. Customers consistently praise the quality and performance... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight fast delivery,... See more

Price

Reviewers highlight positive aspects of price. Customers consistently report finding the best and cheapest... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A positive shopping experience from ordering to delivery. I chose to spread the cost over 3 months in instalments which was a kindness to my wallet. Really pleased with the ego power head and broom... See more

Rated 5 out of 5 stars

Highly recommend the team at Dax tools. Ordered a EGO strimmer ST1511E-T kit at 2pm was dispatched straight away and delivered the following day to Donegal. Great service. Their online chat was great... See more

Company replied

Rated 5 out of 5 stars

First time dealing with Daxtools, and it won't be the last. Great value and excellent service, beats having to wait a month for the same item, and pay more for it from other companies, much closer to... See more

Rated 5 out of 5 stars

I recently purchased an electric strimmer online from this company. The item was at a very competitive price, hence my choice to make purchase. After placing the order, information on order and... See more


Company details

  1. Tool Store

Written by the company

Your trusted destination for professional quality power tools, cordless garden tools, tool storage, hand tools, ppe and accessories, in the UK and Ireland. Official stockists of popular power tools brands such as Milwaukee, DeWalt, Bosch, Makita, EGO and more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

107 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect!

My purchase arrived on time, in perfect condition, and was exactly as described. No problems at all!

March 25, 2025
Daxtools logo

Reply from Daxtools

David, thank you for your feedback, we are really glad you were happy with the product and service. Thanks again for choosing Dax Tools!

Rated 5 out of 5 stars

Good price and speedy delivery

Good price and speedy delivery

March 27, 2025
Daxtools logo

Reply from Daxtools

Jimmy, your feedback is greatly appreciated. We are glad to hear you received your item in good time and were happy with the service.

Rated 5 out of 5 stars

Quick dispatch and delivery

Quick dispatch and delivery. Products are very good quality. Recommend

March 3, 2025
Daxtools logo

Reply from Daxtools

Gruia, your kind feedback is much appreciated. Glad you were happy with the service provided. Thanks for shopping with Dax Tools.

Rated 5 out of 5 stars

Fast & efficient delivery

Fast & efficient delivery & received a great product exactly as described. Will def use Dax tool s website again.

February 27, 2025
Daxtools logo

Reply from Daxtools

Marie your kind feedback is much appreciated. Glad you were happy with the service provided. It is great to hear you will consider shopping with us again :)

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, would recommend.

February 3, 2025
Daxtools logo

Reply from Daxtools

Glad to hear you got your item in a time that exceeded your expectations. Thank you for your kind feedback.

Rated 5 out of 5 stars

Fast and reliable service.

Good Work DAXtools. Very happy. Thanks

January 31, 2025
Daxtools logo

Reply from Daxtools

Neil, it is great to hear you are happy with your purchase. Thanks for shopping with Dax Tools.

Rated 5 out of 5 stars

It was simple

It was simple, a quick delivery and I was able to use the chainsaw that I had been given without bott or charger

December 3, 2024
Rated 5 out of 5 stars

Simply Superb Services

Ordered, paid and delivered the very next day when others would take many days if not weeks to get the goods to a persons front door.

I live in Southern Ireland where nothing gets done in a timely fashion including home deliveries from online orders. It could take three or four days to receive goods from a supplier that operates 40 miles down the road. Not with these guys as I received three large Tool Box sections the very next day after placing my order the day before... Like Wow!

I'm Immensely impressed with the delivery and service and would highly recommend.

October 31, 2024
Rated 5 out of 5 stars

Ego Brush - Great Price and Rapid Delivery

I ordered a brush for the Ego multi-tool. The price was very competitive and the speed of delivery was amazing. It arrived 24 hours after I submitted the order!
The brush itself is very well made and does an excellent job.

October 1, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look