Daylesford Organic - Cotswolds Farm Reviews 322

TrustScore 4 out of 5

4.1

Daylesford Organic, GL56 0YG Moreton-in-Marsh, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I’m thrilled I finally purchased their Detergent and Conditioner which I confess I’ve been a bit cynical about. They show amazing results on towels/linen etc. my sweaters appear like new too. Well do... See more

Rated 1 out of 5 stars

For months I am receiving completely dry old vegetables that even a knife can t cut trough /case of a pumkin sent from oct to may /same old black and dry .photos were sent but emails were hidden som... See more

Rated 5 out of 5 stars

Interesting mix of food, gardening etc….just not very clear how you actually get in when walking across the fields from The Fox!!

Rated 5 out of 5 stars

We ordered the zero waste box and was not dissapointed. There was a great selection of meat, fresh veg, salad and sweet treats - many had long 'eat before' times and the fresh goods stayed perfect for... See more


Company details

  1. Organic Food Store
  2. Cafe
  3. Home Goods Store
  4. Organic Farm
  5. Organic Restaurant
  6. Organic Shop

About Daylesford Organic - Cotswolds Farm

Written by the company

NEW ARRIVALS GROCERY HOMEWARE HAMPERS CONTACT US

Our Philosophy

At Daylesford, we’re dedicated to growing, producing and cooking seasonal, organic food. It must be fresh, and full of flavour, packed with the many vitamins and minerals that come from natural food, picked and eaten at its peak.

As part of a mission to reverse the industrialisation of our food and the pollution of the land that nurtures it, we practise organic, sustainable framing with far less pesticides and herbicides on our crops. We do not use artificial growth promoters and hormones on our animals, and maintain the highest welfare standards.

Above all, we believe that when people eat natural, organic food, they can taste the difference. It’s a chain of goodness that begins with healthy soil, and finishes with healthy animals and people.

Our Farmshops

From high-quality larder staples to indulgent treats for special occasions, our farmshop shelves are full with fresh seasonal fruit and vegetables from our organic Market Garden, artisan bread made by hand in our own Bakery, award-winning cheese from our Creamery and fresh organic meat from clover-rich pastures.

Our Homewares collections are made by makers who are as passionate about sustainability, quality materials and elegant design as we are to create one-of-a-kind items for your homes and gardens, from the softest linens to the signature scents of our home fragrance range.

Our Cafés

Our organic cafés are the natural showcase for what we do on the farm. Here, our chefs make our produce the star of each plate, with seasonally changing menus and daily specials highlight what’s good to eat right now.


Contact info

  • Daylesford Organic, GL56 0YG, Moreton-in-Marsh, England, United Kingdom

  • 01608692871

4.1

Great

TrustScore 4 out of 5

322 reviews

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Replied to 70% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

For months I am receiving completely…

For months I am receiving completely dry vegetables , left overs . I sent emails & photos , some of the emails were hidden and ignored , other emails answered in a cynical way , by people named : Casey , Jodie . Interesting the low level of management , mockery that does not go hand in hand with a reliable noble name of business . I expect apologies and family will be informed . Customers should not be humiliated after they buy from you but respected. This can not be a healthy symptom

May 18, 2026
Unprompted review
Rated 1 out of 5 stars

Disgraceful

For months I am receiving completely dry old vegetables that even a knife can t cut trough /case of a pumkin sent from oct to may /same old black and dry .photos were sent but emails were hidden some of them never hot an answer. The customers service replies in the most disrespectful way , someone Casey even being cynical . I am writing to inform you that this level of human degradation does not go hand in hand with a noble brand name . I am expecting apologies and family will be informed .

May 6, 2026
Rated 5 out of 5 stars

What a dream!.

Always wanted to visit!
What a treat.. so luxurious.. beautiful!
Lovely restaurant and had fun shopping for lots of things to make my home the dream home.

May 4, 2026
Rated 5 out of 5 stars

My go-to shop for all my food and lifestyle needs

An absolutely wonderful shopping experience from start to finish. The level of customer service is exceptional — every member of staff is genuinely warm, welcoming, and incredibly helpful, making each visit feel personal and enjoyable. The store itself is immaculately clean, beautifully organised, and a pleasure to browse.

What truly stands out is the incredible range of products available. Whether you are looking for natural living essentials, high-quality food products, household items, wellness goods, or garden supplies, there is an impressive and thoughtfully curated selection of everything you could possibly need both in and out of the home. It is rare to find a store that combines such variety with such consistently high standards.

Whenever I order online, the delivery service is equally impressive as it fast, reliable, and seamless and always packaged really well. It is clear that a great deal of care and attention goes into every aspect of the business. A genuinely outstanding company that delivers quality, professionalism, and excellent service every time.

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

First time try

I’m thrilled I finally purchased their Detergent and Conditioner which I confess I’ve been a bit cynical about. They show amazing results on towels/linen etc. my sweaters appear like new too. Well done!
Delivery and packaging was pain free also.

April 27, 2026
Rated 5 out of 5 stars

Fresh and delicious

I ordered some fresh items and some gift items for a birthday gift. They were delivered bang in time. The produce was excellent quality and fresh.

April 29, 2026
Rated 1 out of 5 stars

Increasingly low quality. Avoid!

Have shopped here for years, latest visits resulting in increasing disappointment. Fresh produce lasts no time at all, (probably something to do with allowing dogs in and around produce displayed on the floor at dog bottom height- yuk) double Gloucester cheese was dried so hard it was inedible. Final insult was purchase of a charcuterie sausage for £25 that you can purchase in Malaga airport for €11 ! Chilli jam that used to be unctuous is now liquid slop. The place is all profit and form over quality function these days.

April 18, 2026
Unprompted review
Daylesford Organic - Cotswolds Farm logo

Reply from Daylesford Organic - Cotswolds Farm

Hello,

Thank you for your review. 

We are sorry to hear that you were disappointed with our products. 
If you wish to discuss this further with a member of the guest services team, please do contact them on 01608 692871 or via email on guest.services@daylesford.com (mailto:guest.services@daylesford.com) and we would be delighted to assist. 
We do hope that this can be rectified and you continue to shop with us.

Rated 5 out of 5 stars

Universal Bag

Ordered the Anya bag on Thursday morning and it was in my hands by Saturday morning! Great service, fast delivery and the Universal bag is a must have, great collab!

April 23, 2026
Rated 5 out of 5 stars

Great bag

Really great Universal AH small bag and very useful size for quick local shopping. Very stylish.

April 23, 2026
Rated 5 out of 5 stars

Never disappointed

Daylesford has not disappointed me yet. The prompt delivery and quality products made the gift extra special. Thank you.

April 16, 2026

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