Daylesford Organic - Cotswolds Farm Reviews 

354
TrustScore 4 out of 5

4.2

Daylesford Organic, GL56 0YG Moreton-in-Marsh, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I love Daylesford and its products . I particularly like visiting the shop in the Cotswolds and enjoying lunch there. I have bought China as a gift for my grandson and his partner who have recen... See more

Rated 3 out of 5 stars

Whilst I am pleased with the sale products, unfortunately this enormous box was left outside our gate in full view of passers by. DPD did not ring the bell to alert us or request access inspite of... See more

Rated 4 out of 5 stars

We visited the farm shop when we were on holiday in the Cotswold's in July . Very impressed with the produce. All local produce. Bought some honey and biscuits. I enjoyed them so much I looked to s... See more

Rated 5 out of 5 stars

As always the food and products are excellent, and the packaging thoughtfully considerate for the environment. I would have liked to have the choice of the lavender laundry products instead of only... See more


Company details

  1. Organic Food Store
  2. Cafe
  3. Home Goods Store
  4. Organic Farm
  5. Organic Restaurant
  6. Organic Shop

About Daylesford Organic - Cotswolds Farm

Written by the company

NEW ARRIVALS GROCERY HOMEWARE HAMPERS CONTACT US

Our Philosophy

At Daylesford, we’re dedicated to growing, producing and cooking seasonal, organic food. It must be fresh, and full of flavour, packed with the many vitamins and minerals that come from natural food, picked and eaten at its peak.

As part of a mission to reverse the industrialisation of our food and the pollution of the land that nurtures it, we practise organic, sustainable framing with far less pesticides and herbicides on our crops. We do not use artificial growth promoters and hormones on our animals, and maintain the highest welfare standards.

Above all, we believe that when people eat natural, organic food, they can taste the difference. It’s a chain of goodness that begins with healthy soil, and finishes with healthy animals and people.

Our Farmshops

From high-quality larder staples to indulgent treats for special occasions, our farmshop shelves are full with fresh seasonal fruit and vegetables from our organic Market Garden, artisan bread made by hand in our own Bakery, award-winning cheese from our Creamery and fresh organic meat from clover-rich pastures.

Our Homewares collections are made by makers who are as passionate about sustainability, quality materials and elegant design as we are to create one-of-a-kind items for your homes and gardens, from the softest linens to the signature scents of our home fragrance range.

Our Cafés

Our organic cafés are the natural showcase for what we do on the farm. Here, our chefs make our produce the star of each plate, with seasonally changing menus and daily specials highlight what’s good to eat right now.


Contact info

  • Daylesford Organic, GL56 0YG, Moreton-in-Marsh, England, United Kingdom

  • 01608692871

4.2

Great

TrustScore 4 out of 5

354 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(354)

1,032 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fresh and delicious

I ordered some fresh items and some gift items for a birthday gift. They were delivered bang in time. The produce was excellent quality and fresh.

April 29, 2026
Rated 1 out of 5 stars

Increasingly low quality. Avoid!

Have shopped here for years, latest visits resulting in increasing disappointment. Fresh produce lasts no time at all, (probably something to do with allowing dogs in and around produce displayed on the floor at dog bottom height- yuk) double Gloucester cheese was dried so hard it was inedible. Final insult was purchase of a charcuterie sausage for £25 that you can purchase in Malaga airport for €11 ! Chilli jam that used to be unctuous is now liquid slop. The place is all profit and form over quality function these days.

April 18, 2026
Unprompted review
Daylesford Organic - Cotswolds Farm logo

Reply from Daylesford Organic - Cotswolds Farm

Hello,

Thank you for your review. 

We are sorry to hear that you were disappointed with our products. 
If you wish to discuss this further with a member of the guest services team, please do contact them on 01608 692871 or via email on guest.services@daylesford.com (mailto:guest.services@daylesford.com) and we would be delighted to assist. 
We do hope that this can be rectified and you continue to shop with us.

Rated 5 out of 5 stars

Universal Bag

Ordered the Anya bag on Thursday morning and it was in my hands by Saturday morning! Great service, fast delivery and the Universal bag is a must have, great collab!

April 23, 2026
Rated 5 out of 5 stars

Great bag

Really great Universal AH small bag and very useful size for quick local shopping. Very stylish.

April 23, 2026
Rated 5 out of 5 stars

Never disappointed

Daylesford has not disappointed me yet. The prompt delivery and quality products made the gift extra special. Thank you.

April 16, 2026
Rated 3 out of 5 stars

Lovely produce

Took a very long time for my order to come, but they did tell me there had been a transport problem over Easter so I was grateful for this. Im very happy with my pumpkin bread. A slice in my bag makes a great snack when Im out and about.

March 30, 2026
Rated 3 out of 5 stars

Disappointed tea for two

My wife and I visited on Friday 17th and ordered tea for two. We asked for white sugar and was told only brown sugar and sweeteners were available. When my wife asked Daylsford’s website why there was no white sugar available the reply was
White sugar was not organic. This is incorrect. White granulated sugar can be certified organic, organic white sugar is derived from sugarcane or sugar beets grown without synthetic pesticides, fertilisers, or GMOs. It is refined without bone char or harsh chemical bleaching agents, often appearing less ‘pure white’ than conventional, highly processed white sugar.

April 17, 2026
Unprompted review
Rated 3 out of 5 stars

I was disappointed with the veg box

I was disappointed with the veg box. The produce was not as varied and fresh as in the past. There was two types of Kale. One needed using asap. A very small cabbage also needed eating asap. A squash and a tired bunch of wild garlic. No note included to say what they were nor how to use them. Customer support were helpful with this. I had pre ordered this for Easter

April 2, 2026
Rated 1 out of 5 stars

Products purchased all good and customer service

Products purchased all good
Customer service zero why are staff on personal phones at pay tills
Paid upstairs for home items - stood at till no queue the lady at till on phone . Waited for her to finish and look up . Went to garden area upstairs lady at till on phone.
Went to get cake no staff member at all. Went opposite to get one of the girls - 3 standing there and one on mobile phone!
Wow wish I got paid to use my mobile phone at work . High end shop and products , today no customer service .
Can’t be bothered to come back .

April 1, 2026
Unprompted review
Daylesford Organic - Cotswolds Farm logo

Reply from Daylesford Organic - Cotswolds Farm

Hello Usha,

Thank you for your review.  We are sorry to hear that you were disappointed with the customer service. If you wish to discuss this further with a member of the guest services team, please do contact them on 01608 692871 or via email on guest.services@daylesford.com and we would be delighted to assist. 

We do hope that this can be rectified and you continue to shop with us.

Kind regards,

Rated 5 out of 5 stars

I recently discovered Daylesford…

I recently discovered Daylesford Organic online and purchased some food products and they were delivered perfectly packaged and were delicious. I was able to visit Daylesford Organic Shop and Garden room recently when I found that they do events and myself and husband booked and attended a conversation given by Sarah Raven and Jez Taylor Daylesford's head Gardener. We enjoyed exploring Daylesford beautiful and thoughtful Shops before the event in the evening. Had the most special and memorable day and look forward to visiting again soon. In the meantime I can order Daylesford online.

March 21, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look