Daylight Company  Reviews 1,385

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 271 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their sturdiness, excellent design, and effective lighting for various hobbies and tasks. The ordering process is frequently described as easy and straightforward, with many appreciating the user-friendly website for comparing products. Reviewers also commend the excellent delivery service, noting that items arrive quickly, are well-packaged, and often exceed expectations. However, some customers experienced issues with product functionality, such as a pole snapping or a charging unit failing shortly after purchase. A few people also mentioned problems with delivery, including significant delays, lack of tracking information, or receiving damaged packaging.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent quality of the... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and speedy... See more

Order

Customers consistently note positive experiences with order, praising the simple and easy ordering process,... See more

User experience

Users describe positive interactions with the product's user experience, highlighting its ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been dithering for some time in whether it is worth getting a daylight lamp. As a tailor I need good lighting for drafting patterns, colour and pattern matching and hand sewing. The very dark aft... See more

Rated 5 out of 5 stars

I have older eyes and need reliable lamps for my hobbies like quilting and counted cross stitch. My new lamp arrived just as my old one was going out, so it was timely and exactly what I needed. Great... See more

Rated 5 out of 5 stars

Ordered a replacement power supply unit for my light. Nice to see companies offer this service rather than risk potential issues with those sourced from large internet based retailers. item arri... See more

Rated 5 out of 5 stars

First time shopping with The Daylight Company. Really chuffed with the wafer thin light pad and my magnificent pro magnifying lamp. Top notch quality. Would highly recommend their products and service... See more


Company details

  1. Lighting Manufacturer

Written by the company

The leading market innovator in task lighting since 1987. Founded in London, we were borne out of a need to replicate natural daylight indoors 💡


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 19% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 4 out of 5 stars

Too easy to accidentally turn on! Light is superb!

The Neck light itself is excellent!
It turns on too easily, though.
You barely hold it and you end up pushing the on buttons.
It would be better if you had to hold for 1 or 2 seconds for it to come on.
So far, the battery time has been great. But, if it is accidentally turned on in my bag, it might be drained when I am ready to use it.
In the meantime, a firm case would keep it from inadvertently turning on in my bag where I was carrying it.

May 10, 2026
Rated 2 out of 5 stars

Disappointing but beautiful neck light

Beautiful design for the neck light. I had bought a cheapo one from a well known online store and thought this would be considerably better. The flexibility of the necks is brilliant but the light is not good enough for me to use. I have lots of lamps from this company that are A* but this is very disappointing.

May 7, 2026
Rated 5 out of 5 stars

The company's service is top notch!

I ordered a magnifying lamp. The material is very high quality. It's very convenient that it's adjustable. The item arrived well packaged. The magnifying lamp itself has shipping stickers to prevent even the slightest scratches or cracks. I bought the lamp for use in beauty services. It's perfect for this type of work. In short, the lamp is gorgeous! Thank you so much, Daylight.

May 5, 2026
Rated 5 out of 5 stars

Great lights, great service.

Ordered a replacement clamp for an existing light - Came super quick, as described. Can't complain.

The big plus is I've had this light for about 6 years now, it's still going strong and the one time recently that I've tried asking support for help when it was on the fritz the support person was very helpful and pointed me in the direction of the solution. Thought that I'd honestly just have to replace the light, but no! I recommend Daylight to anyone asking about desk lights for hobbies!

May 2, 2026

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