Dazzling Rock Reviews 1,797

TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

Update: The communication ended up a lot better in the end. We actually decided to listen to each other and formed a solution that was favorable for both parties. Customer service is great here. The... See more

Company replied

Rated 3 out of 5 stars

I like that the company offers layaway. However I ordered the circle of light pendant and necklace. The pendant is way smaller than advertised and the chain (necklace) almost feels "fake" which I late... See more

Rated 5 out of 5 stars

My fiancee custom ordered a matching wedding band for my engagement ring that also came from Dazzlingrock. We received a computer generated image and did not begin making it until they got our ok! W... See more

Rated 5 out of 5 stars

Ordered a wedding ring (ring guard) for my wife. It was absolutely beautiful but needed to be resized due to her diamond engagement ring not fitting properly. Kevin promptly resized and sent it back... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

DazzlingRock is an online retailer and wholesaler of diamond jewelry. Choosing an engagement ring doesn't have to be complicated. Diamonds can be simple to understand. Making the right choice can be easy, whether you're in search of something classic, contemporary, or completely eclectic, DazzlingRock is your source of beautifully designed jewelry for every occasions.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Rated 5 out of 5 stars

Beautiful Customized Diamond Pendant- Consummate Professionals!

After purchasing a beautiful Diamond Cross from Dazzling Rock, I ordered a custom made Diamond “C” which is Dazzling, no pun intended. Working with Kevin was a plus. I found him to be thoughtful, considerate, and trustworthy to the point that I am currently working on customizing a ring that I hope to order with Dazzling.

January 5, 2022
Rated 1 out of 5 stars

DOES NOT CARE ABOUT CUSTOMER

Do not purchase from this company if you are having it mailed to you. They will refuse to refund your purchase despite the fact you have proven it was NEVER delivered or picked up by you. Many hours invested, 9 weeks, two letters to the Post Master General and DC, 2 trips to the post office and 2 letters from the local PMG, 1 phone call that turned into a screaming match and the representative over talking me and they still refuse to refund jewelry I never received.

December 15, 2021
Unprompted review
Rated 5 out of 5 stars

Happy customer

Ordered earrings as a Christmas gift for my wife. Product arrived today before the expected delivery date. Description matched product delivered and I am very happy with the purchase. Price was better than what is readily available in retail stores. Thanks.

December 14, 2021
Rated 5 out of 5 stars

Sapphire ring

Love the ring so beautiful. Arrived sooner then expected. Very quick about responding to emails I sent them. Will buy from them again in future.

December 7, 2021
Rated 3 out of 5 stars

I’m Returning my purchase

I’m Returning my purchase, just was so disappointed. It was my 70th bday gift and didn’t realize how very small the earrings were. They looked the size for an infant. Just disappointed.

December 7, 2021
Rated 5 out of 5 stars

Great product selection and prompt…

Great product selection and prompt service from DazzlingRock!
I am quite pleased with my recent purchases of blue diamond and white diamond rings. Very beautiful and high quality. The free gift of diamond stud earrings was a nice bonus!
I returned my initial purchases as the diamonds were too delicate. I notified DazzlingRock via email of the items I was mailing back, received a confirmation email and another acknowledging that my purchase price was credited back.
I am also happy with the reasonable purchase prices as compared to other jewelry companies.
I will definitely purchase again from DazzlingRock!

December 4, 2021
Rated 4 out of 5 stars

Delivery was messed up ring was…

Delivery was messed up ring was delivered and signed for by wrong person wrong address basically stolen I reported it and called a agent the agent was non caring I asked for a case number and he stated there isn't one there was a case number with usps and affirm when I called and filed with them good thing I did get my ring early the next day

November 30, 2021

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