Very friendly and professional staff. Answered all questions that I had and put my mind at ease explaining all about hiw to use the washing machine. Delivered on time,, connected up and left. Unfortun... See more
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Derek Baxter founded DB Domestics back in 1971 in Luton before moving the business to Eastbourne in 1982. We remain a family run business of three generations with the same principles as its always been with service at the heart of our business. We are a proud member of the Euronics Group providing unbeatable prices with unbeatable service Our business has gone from strength to strength expanding over the years to now having one of the biggest showrooms in South East England. With over 1,500 appliances on display in our showroom located in Eastbourne, East Sussex you are bound to find the right appliance. In late 2023 the DB Kitchens team opened the doors on our brand new showroom extension, which now showcases over 20 different kitchen furniture ranges, along with over 150 door styles. With so many appliances in stock and local next day delivery available DB Domestics is your one stop shop for any appliance. Orders can be done with expert knowledge on hand in store, over the phone or online with ease.
Contact info
407-419 Seaside, BN22 7RT, Eastbourne, United Kingdom
- 01323 725588
- sales@dbdomestics.com
- dbdomestics.com
Replied to 62% of negative reviews
Typically replies within 48 hours
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Great service
Great service. Our washing machine was supplied & fitted on time with no fuss,
Shop service was very good and…
Shop service was very good and informative. Delivery was carried out by very polite men who installed my washing machine very carefully.
The lady in the shop was helpful and…
The lady in the shop was helpful and the two lads that delivered the machine were very good also taking time to ensure that it was level.
Very helpful salesman and excellent…
Very helpful salesman and excellent delivery team with a competant fitting engineer.
Outstanding service from DB Domestics
Outstanding service from DB Domestics. Ordered an electric cooker in the evening, received a call the next morning, and within 24 hours it was delivered, fitted, and my old cooker removed. Friendly, professional, and incredibly efficient from the ordering to the call this morning to the 2 gentlemen who delivered, fitted and removed the old cooker.. I’ve never had appliance service like this. Highly recommended.
Absolutely brilliant service
Absolutely brilliant service called Saturday 7th Feb they booked me in for today 10th Feb £70 call out including 30minutes maintenance for my oven repaired then and there new heating element! Lovely polite men left clean and tidy, professional
I would highly recommend Thank u
We had 3 fridge/freezers installed and…
We had 3 fridge/freezers installed and the old ones disposed off, Tom and his team were excellent for the first phone call to the last email,the install was smooth and slick,i didn't get the guys names but i couldn't recommend them highly enough.
Very quick and pleasant service
Helpful staff.
Helpful staff.
Reasonable prices and they fit the appliance and take away the old one
Great customer service
Great customer service . They go above and beyond to help . Always recommend to people .
We had an intergrated fridge freezer…
We had an intergrated fridge freezer installed and old one taken away,the two guys had a real awkwardly bad access in flats than up flat staircase,they installed it with out a mention how hard it was and fixed a few things to help doors work better, absolutely great team ,and it's the same two who do the intergrated appliances, really great service all round
Great experience on purchasing a washing machine from DB Domestics
Good timing on the washing machine delivery,
Installed quickly and efficiently, the old machine taken away,and all at a good price. What is there not to like.
Amazing service from start to finish…
Amazing service from start to finish highly recommend
Attentive, knowledgable and friendly staff.
Attentive, knowledgable and friendly staff; comprehensive range of appliances and competitive prices. Integrated microwave, fridge and tumble drier selected within 30 minutes and delivery date agreed. Supplied on time by helpful delivery staff.
Went straight into DB got exactly what…
Went straight into DB got exactly what I wanted Retro fridge freezer, service exceptional, really helpful and polite. Delivery just has good can't complain will use again.
Lesley
Very efficient service shop and…
Very efficient service shop and delivery guys. Good prices and range of agd.
Highly recommend
Always very helpful, great prices, great delivery and huge selection, would not go anywhere else, highly recommend
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