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DC Thomson Shop Reviews 

1,305
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,258 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the magazines, highlighting the engaging stories, interesting articles, and diverse features that provide great value. Many appreciate the reliable and efficient delivery service, noting that subscriptions arrive promptly and without hassle, often before they are available in shops. The overall service is frequently noted for its efficiency and the ease of managing subscriptions, ensuring a smooth experience. However, some people mentioned experiencing issues with delivery, including magazines arriving late, not being delivered at all, or receiving multiple issues together, which caused frustration.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the magazines for their brilliant... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently reporting that their... See more

Subscription

Reviewers express satisfaction with the subscription service, highlighting its ease of use and reliable... See more

Quality

People report positive experiences with quality, consistently praising the excellent stories, articles, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and reliability.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm now 65. As a kid I was always into comics, especially Sci fi and WW2. My Dad was a WW2 veteran,and when Victor was released it resonated with me. As a result I started to buy and read the Commando... See more

Company replied

Rated 5 out of 5 stars

I set up subscriptions on behalf of my mother for People's Friend magazine and specials. She absolutely loves receiving her magazines. Mum is house bound and can't pop to the newsagents to buy her fav... See more

Company replied

Rated 5 out of 5 stars

I have been reading the People's Friends and the quarterly Specials magazine for about 30 years. I enjoy the mix of two weekly serials and complete stories along with the regular Farmer and his... See more

Company replied

Rated 5 out of 5 stars

Great magazine, good stories,interesting articles, letters page, cookery pages, Great value for money Fair subscription price for regular weekly delivery. Have been reading it for more years than I... See more

Company replied



Company details

  1. Publisher
  2. Book Publisher
  3. Magazine Store
  4. Media Company
  5. Newsstand

Written by the company

The DC Thomson Shop offers subscriptions to some of the UK’s most cherished magazines, including The People’s Friend, My Weekly, Beano, The Scots Magazine, Commando and bunkered. We also stock the latest DC Thomson annuals and bookazines, including firm favourites Oor Wullie, The Broons and The People’s Friend.

About the DC Thomson Shop

Written by the company

Delivering great reading
Our magazine subscriptions deliver for all the family. Trust us for short stories, comics, puzzles and more.
Home of The People's Friend
This cherished weekly magazine includes 11 new short stories in every issue.
A history you can trust
The Scots Magazine, first published in 1705, is thought to be the oldest magazine still in publication.

Dedicated customer service

Our team is ready to reply to you

Got a question about a DC Thomson subscription? Our team is here to help. Visit: help.dcthomson.co.uk

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.8

All reviews

(1,305)

1,258 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Don't miss an issue.

I love the fact that magazine is delivered to your door. You don't miss any issues if you are not at shops. Easy short stories to brighten my day.

April 3, 2026
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Reply from DC Thomson Shop

Thank you for your feedback! We hope you continue to enjoy your subscription.

Rated 5 out of 5 stars

Magazine arrives by post

Magazine arrives by post. No problems. Polite efficient staff

April 3, 2026
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Reply from DC Thomson Shop

Thank you for your feedback! We hope you continue to enjoy your subscription.

Rated 5 out of 5 stars

Worth it

The magazine nearly always arrives a few days before before its in the shops. If it doesn't you can call DC Thompson and a new copy is sent out, no questions asked. This has only happened 3 times in nearly 18 years. Well worth the subscription, its cheaper and you always get your copy.

April 1, 2026
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Reply from DC Thomson Shop

Thank you for your feedback! We hope you continue to enjoy your subscription.

Rated 5 out of 5 stars

I enjoy receiving both my weekly…

I enjoy receiving both my weekly delivery, also my 3 week delivery of the Peoples friend special, I don't have to go to a shop to buy,only problem is if and when the post office delivers.

April 3, 2026
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Reply from DC Thomson Shop

Thank you for your feedback! We hope you continue to enjoy your subscription.

Rated 5 out of 5 stars

CUSTOMER FOR OVER 30 YEARS OF A GREAT MAGS & SERVICE

As a long-time customer of on-line ordering I find that DC Thomson provide the goods! It would be exceptional for The Peoples Friend not to arrive on the due date and I have never missed an issue in over 30 years.

April 3, 2026
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Reply from DC Thomson Shop

Thank you for your kind review. We’re delighted to have you as part of the People's Friend community.

Rated 5 out of 5 stars

Really enjoy the peoples friend

Really enjoy the peoples friend, great stories,recipies,health corner and more importantly no celebrity gossip rubbish

April 3, 2026
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Reply from DC Thomson Shop

Thank you for your kind review. We’re delighted to have you as part of the People's Friend community.

Rated 4 out of 5 stars

Great read

Great read
Good stories and recipes
I enjoy the feature exploring different locations

April 3, 2026
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Reply from DC Thomson Shop

We’re thrilled to hear you’re having a great experience as a subscriber. Thanks for letting us know.

Rated 5 out of 5 stars

It's a good

It's a good, enjoyable read. I get my magazine through the post and it's usually delivered within a day or so of it's due date.

April 3, 2026
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Reply from DC Thomson Shop

We’re so pleased you’re enjoying your subscription and thanks for the lovely feedback.

Rated 5 out of 5 stars

Wonderful stories

Wonderful stories, recipes to try. A good all round read. Would never be without it

April 3, 2026
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Reply from DC Thomson Shop

We’re so pleased you’re enjoying your subscription and thanks for the lovely feedback.

Rated 5 out of 5 stars

I have peoples friend special

I have peoples friend special. I really enjoy this especially the mini mystery story and the cooking and craft. This is delivered. I also have the digital copies of the People’s Friend . They are really interesting and have a wide variety of things in them

April 3, 2026
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Reply from DC Thomson Shop

We’re so pleased you’re enjoying your subscription and thanks for the lovely feedback.

Rated 5 out of 5 stars

Very easy to set up.

Very easy to set up.
Apart from problems with post which is not the fault of the magazine. it's delivered each week and the special every three weeks

April 3, 2026
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Reply from DC Thomson Shop

We’re so pleased you’re enjoying your subscription and thanks for the lovely feedback.

Rated 4 out of 5 stars

I subscribe to The People's Friend, enjoyable.

I subscribe to The People's Friend & get my copy in the post which is really useful, it also sets the price for the year if there are increases which is appreciated.
The stories are good, the articles are good, the recipes are good.
An enjoyable read, well done, thank you.

April 3, 2026
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Reply from DC Thomson Shop

Thanks for your review, Janet. We appreciate your support and hope that The People's Friend provides many more hours of fun!

Rated 5 out of 5 stars

I really enjoy People's Friend

I really enjoy People's Friend, it's full of interesting factual pages, with 11 short stories and at least 2 series. Travel articles and puzzle pages to keep the brain going and one of my favourite is the Farmer and his wife always makes me smile. Good health advice and lots more. Carry on the good work

April 3, 2026
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Reply from DC Thomson Shop

Thanks for the great review. It's always great to hear from happy readers!

Rated 5 out of 5 stars

Reliable

Great read mostly always arrives on time.Re

April 3, 2026
DC Thomson Shop logo

Reply from DC Thomson Shop

Thanks for the great review. It's always great to hear from happy readers!

Rated 5 out of 5 stars

An excellent reliable service

An excellent service with reliable delivery of subscribed magazines at an affordable price.

April 3, 2026
DC Thomson Shop logo

Reply from DC Thomson Shop

Thanks for the great review. It's always great to hear from happy readers!

Rated 5 out of 5 stars

Love the magazine ..always a nice…

Love the magazine ..always a nice surprise when it drops through the letterbox. Great features, instruction and operations

April 1, 2026
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Reply from DC Thomson Shop

We’re so pleased you’re enjoying your subscription and thanks for the lovely feedback.

Rated 3 out of 5 stars

Really like the magazine but too many DD price increases

Really like the magazine. Rather disappointed in how frequently the direct debit increases, despite this being advertised as the cheapest way of paying which when you take into account the regular increases, the biannual or triannual rate would have been significantly cheaper.

April 3, 2026
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Reply from DC Thomson Shop

We're glad to hear that you're enjoying The People's Friend, Ruth. Unfortunately we do need to adjust our prices on occasion to reflect the costs of printing and publishing, but we do try to keep costs as low as possible for our readers. We do of course appreciate your feedback. We do also have digital subscriptions available for The People's Friend if this would help at all, these subscriptions are more cost-effective as there are no printing costs. If you'd like any further information, please don't hesitate to get in touch with us at shop@dcthomson.co.uk.

Rated 4 out of 5 stars

The magazine is great

The magazine is great. the down side is the delivery. It is very difficult now as we do not recieve regular post.

April 3, 2026
DC Thomson Shop logo

Reply from DC Thomson Shop

Thank you for your kind words about the magazine—we’re delighted to hear that you’re enjoying it. We’re sorry to learn about the issues you’ve experienced with delivery and understand how frustrating irregular postal services can be. We truly appreciate your patience while we work with our delivery partners to improve reliability and ensure each issue reaches you as smoothly as possible.

If your magazine arrives later than expected, please don’t hesitate to contact our Customer Experience team on 01382 721350, Monday to Friday between 10am and 4pm—they’ll be happy to help.

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