Heidi D is absolutely the best representative you could ask for. She is kind, respectful, and will help her members to the best of her ability. She is extremely knowledgeable, and makes you feel comfo... See more
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Heidi Deluco did an amazing job as always! She was able to make what I thought was impossible actually possible. She was able to help me refinance my car using DCU along with increase my credit and ge... See more
Amalia is very informative and helped me figure out my finances and how to better manage my bills.
Heidi was knowledgeable and answered all my questions. Helped me with a transfer and even promoted my ordering a visa credit card with rewards. I look forward to Using my new credit card. Thank you... See more
Company details
Information provided by various external sources
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Contact info
350 John Fitch Highway, 01420, Fitchburg, MA, United States
- 1-800-328-8797
Hasn’t replied to negative reviews
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I was very happy with how quick they…
I was very happy with how quick they were able to handle my needs. I just needed to deposit a check and Erin made the process quick and easy! Thank you!
Rosemond Lainey I had a really good…
Rosemond Lainey I had a really good experience very good
Heidi was absolutely amazing she helped…
Heidi was absolutely amazing she helped me and my husband get the loan we wanted she definitely worked her magic for us .. thank you Heidi
Great customer service from Leo at the Fitchburg branch
Always friendly customer service and get in and out at a timely matter.
Amalia Velez is so kind and easy to…
Amalia Velez is so kind and easy to work with! So glad we’re now DCU members.
Went through drive through and Erin was…
Went through drive through and Erin was a great help with my money order
Jeimy Lopez Was very helpful helping me…
Jeimy Lopez Was very helpful helping me with my car loan! Thank you.
Julia is a great worker talk to people
Julia is a great worker talk to people
Quick and easy
Quick and easy, DCU helped me replace both my debit and credit cards on a a Saturday in less than 15 minutes. I now have tap to pay and am a happy customer!
I was greeted as I walked in and taken…
I was greeted as I walked in and taken care of efficiently and with kindness and care
Darnell was awesome
Darnell was awesome! He made a simple withdrawal into a very nice interaction. Which is why I LOVE DCU, they have such kind and helpful staff. I’m glad that Theyre my bank. Thanks guys.
Been with them for about a decade and I…
Been with them for about a decade and I love them!!
I always enjoy going into the Fitchburg…
I always enjoy going into the Fitchburg branch, there is one teller named Nicole who is always smiling and so helpful.
The Fitchburg girls are amazing!
Everyone at the Fitchburg location is AMAZING! Nicole, Alicia, Jaylee, and Jay’nah are all super great
Excellent customer service
Representative was extremely professional, knowledgeable and polite!
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