It was great Amy Boateng was able to help me with exactly what I needed they also had a cool mouse pad gonna be using DCU to save my money for a while
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Got superb customer from teller by the name of Ms. Dhoha and highly appreciated it. Ive been a member of DCU for over 10 years and would 100 percent recommend to anyone looking for a good financial in... See more
Natalia was warm ,kind and created a health environment. Beautiful smile keep shining. God Bless
Advice especially on buying cars to be careful on what you're going going for
Company details
Information provided by various external sources
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Contact info
564 Bridge Street, 01850, Lowell, MA, United States
- 1-800-328-8797
Hasn’t replied to negative reviews
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Lowell location Amy was great
It was great Amy Boateng was able to…
It was great Amy Boateng was able to help me with exactly what I needed they also had a cool mouse pad gonna be using DCU to save my money for a while
Amy Boateng was very kind
Amy Boateng was very kind, quick and polite in assisting me!!! I definitely would recommend her as a service representative for any help or questions!
Dhoha is amazing!
Great experience with Anthony at the…
Great experience with Anthony at the Lowell branch.
Advice on getting cars
Advice especially on buying cars to be careful on what you're going going for
Great service Natalia was very helpful
Great service Natalia was very helpful
Natalia was warm ,kind and created a…
Natalia was warm ,kind and created a health environment.
Beautiful smile keep shining.
God Bless
Natalia helped me out today and was…
Natalia helped me out today and was just so sweet and helpful. I’m very glad i switched over to DCU banking. Overall my experience was great with her.
Amy was very helpful.
Anthony was able to help me out quickly…
Anthony was able to help me out quickly and efficiently I am happy with my service today
So helpful and i loved my experience…
So helpful and i loved my experience with her
Juan was super helpful and helped me a…
Juan was super helpful and helped me a lot
They really helpful
My experience was great went smooth help me just what I need
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