It was great Amy Boateng was able to help me with exactly what I needed they also had a cool mouse pad gonna be using DCU to save my money for a while
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Got superb customer from teller by the name of Ms. Dhoha and highly appreciated it. Ive been a member of DCU for over 10 years and would 100 percent recommend to anyone looking for a good financial in... See more
Natalia was warm ,kind and created a health environment. Beautiful smile keep shining. God Bless
Advice especially on buying cars to be careful on what you're going going for
Company details
Information provided by various external sources
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Contact info
564 Bridge Street, 01850, Lowell, MA, United States
- 1-800-328-8797
Hasn’t replied to negative reviews
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Excellent costumer skills
Excellent costumer skills, Stephanie will go above and beyond to satisfy her clients as I have always worked with her this is my observation of her.
Awesome service like always very…
Awesome service like always very professional
Outstanding Help from Amu Boateng
I recently visited the DCU Lowell branch and had a great experience. A representative named Amu Boateng helped me with my personal loan, and she was extremely kind, patient, and professional throughout the whole process. She took the time to explain everything clearly and made sure I understood all the details. Her customer service was excellent, and she made the entire experience smooth and stress-free. I truly appreciate her help and would highly recommend the DCU Lowell branch because of the outstanding service she provided
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