Vanessa was very nice and helpful! She explained everything correctly, and reexplained with ease if I didn’t understand something. Very glad I chose this bank!
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hi soumil was one of the biggest helps i’ve had from the dcu branch he stayed with me every step of the way and helped me through all my troubles i can’t thank him enough for all the help he helped me... See more
Wanda is very good at customer service, very patient, answered all my questions. I am 100%satisfied.
I was helped very quickly and was given instructions on how to solve my inquiry. Soumil was of great help and was professional.
Company details
Information provided by various external sources
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Contact info
2 Broadway, 01844, Methuen, MA, United States
- 1-800-328-8797
4.9
Excellent
270 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Saúl helped me with the vehicle loan.
March 11, 2026
Unprompted review
soumil very good
March 4, 2026
Unprompted review
Amazing experience from the Saul person…
Amazing experience from the Saul person gentlemen. Real nice.
February 26, 2026
Unprompted review
I love the service DCU offers
I love the service DCU offers. Methuen branch has really good employees. Thanks to Wanda for helping me today.
February 25, 2026
Unprompted review
Wanda gave an excellent service
Wanda gave an excellent service! Thanks DCU
February 25, 2026
Unprompted review
Saul was 10/10
February 24, 2026
Unprompted review
Muazzez from the Methuen branch was…
Muazzez from the Methuen branch was very helpful! She was also very efficient in getting what I needed. Thanks again!
February 21, 2026
Unprompted review
Saul was able to help me with a…
Saul was able to help me with a dispute. Was able to explain the entire process in the best way possible.
February 19, 2026
Unprompted review
Amazon service from your one and only…
Amazon service from your one and only Saúl. Thank you.
February 19, 2026
Unprompted review
Everyday Kindness
Today, I was opening my account and I was treated very well. I had asked her questions about the process, and she answered them without me feeling ashamed for asking. Thank you Bianca!
February 19, 2026
Unprompted review
Everytime i go to te greeter líne and…
Everytime i go to te greeter líne and smerlin is there to assist me. she always assists me in the best way possible, great service and fast
February 19, 2026
Unprompted review
Excellent service Bianca
Excellent service Bianca, thank you so much. You made my day.
February 19, 2026
Unprompted review
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