Excellent customer service from Hudson Reed. A special thank you to Angela, who was always extremely helpful, professional and quick to respond. She handled my requests very fairly and was exception... See more
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The whole experience with Hudson Reed has been outstanding. In addition, I ended up talking to the customer support because I ordered the wrong item and I was blown away by how friendly and how cust... See more
Company replied
I have now fitted out three bathrooms in Germany with products from Hudson Reed and everything was perfect. Really great quality products at a very reasonable price. Customer support was second to n... See more
Company replied
Good info about products online, so we ordered. Then a problem occured and we called the given Phone number, where Ms Angela replied competently and friendly. The product was delivered without damag... See more
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Company details
- Bathroom Supply Store
- Bathroom Remodeler
- Boiler and Heating Service
- Interior Designer
- Plumber
- Radiator Shop
Written by the company
Hudson Reed Deutschland bietet ein umfangreiches Sortiment von eigenen Designer Produkten im Bereich Heizung, Badezimmer und Beleuchtung, die exklusiv Online verkauft werden. In unserem Shop finden Sie unter anderem stilvolle Heizkörper, diverse Duschsysteme und Armaturen, hochwertige Badkeramik und Accessoires – im modernen sowie nostalgischen Stil. Mit langjähriger Erfahrung in Europa und einer Präsenz auf dem deutschen Markt seit 2005 legen wir großen Wert auf die Meinungen unserer Kunden. Hudson Reed bietet Ihnen High-End Produkte zu wettbewerbsfähigen Preisen und eine dedizierte, persönliche Kundenbetreuung.
Hudson Reed
Written by the company
- Schnäppchen der Woche
- Schauen Sie bei uns vorbei und entdecken Sie weitere Reduzierengen - und dies jede Woche aufs Neue! Nur solange der Vorrat reicht.
Kostenlose Lieferung
Ab einem Einkaufswert von 500EUR
Kostenfreie Lieferung ab einem Warenwert von 500EUR direkt zu Ihnen nach Hause.
Contact info
4.8
Excellent
13K reviews
Asks customers to review
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All great
All great. Nice custom service. Perfect dealing with delivery to Austria. Product top. Packaging perfect. No damage. Quick deliver.
December 14, 2021
Reply from Hudson Reed DE
Dear Sarah,
thank you for your great feedback! We are very delighted to hear that everything has gone so well with your order and that all your goods were delivered to you quickly and in good condition.
Kind Regards
Your Hudson Reed Team
Very helpful und professional…
Very helpful und professional employees. Fast response. Fast and uncompilcated delivery. Many thanks.
December 3, 2021
Reply from Hudson Reed DE
Dear BACA,
Thank you very much for your fantastic feedback. We are delighted that you received your delivery fast and uncomplicated and that we managed to respond to your queries in a timely manner.
Kindest regards,
Your Hudson Reed Team
Best service I have ever experienced
Best service I have ever experienced. Absolute top class
November 25, 2021
Reply from Hudson Reed DE
Dear Mr Kopinits,
We would like to thank you for your fantastic feedback! We are delighted that you praise our service as top class.
Kindest regards,
Your Hudson Reed Team
In the beginning I was pretty much…
In the beginning I was pretty much disappointed since the delivary of my order was overdue and I had no info why...but then I just contacted Hudson Reed and they solved the problem effectively and elegantly.(the problem was a productjam in the German toll).
This company is very recommendable!
November 25, 2021
Unprompted review
Reply from Hudson Reed DE
Dear Mrs Hammer,
we are delighted that we could solve the delivery issue of your order and that you now recommend our company for our customer service. Thank you very much for your great review.
Kindest regards,
Your Hudson Reed Team
It is my favorite shop now
It is my favorite shop now. Everything was perfect. The price is really nice.
November 22, 2021
Reply from Hudson Reed DE
Dear Martin,
We are delighted to hear that everything was perfect, and would like to say thank you for your fantastic review.
Kindest regards,
Your Hudson Reed Team
Perfect produc,simple order and fast…
Perfect produc,simple order and fast delivery the only thing to mention "Britain left the EU"
November 12, 2021
Reply from Hudson Reed DE
Dear Walter,
Thank you for your great feedback. We are happy to hear that the delivery was fast, and you found the order process simple and the product perfect.
Kindest regards,
Your Hudson Reed Team
Perfect service!!
Perfect service!!! Even when I wanted to cancel my order and it was already on its way. They organised the pick-up so fast and on their costs. That was first class customer service.
November 2, 2021
Reply from Hudson Reed DE
Dear Carolin,
Thank you for your great feedback and rating! We are delighted that you have experienced fantastic customer service.
Kind regards,
Your Hudson Reed Team
How it should be!
Lovely items, very helpful customer service, fast delivery. And also a good price performance ratio.
October 19, 2021
Reply from Hudson Reed DE
Dear Mrs Weber-Efler,
thank you for your great feedback. We are very delighted to hear that you are happy with your product and our customer service. It is also great that the delivery of your order was fast.
Kind Regards
Your Hudson Reed Team
The delivery failed several times
The delivery failed several times, the parcel was deluvered twice before the announced date and without notification. As it is very heavy and only was delivered to the door of the building and not into my apartment, it stressed me a lot, to organize two men to carry it to my apartment.
The product is totally satisfying.
October 18, 2021
Reply from Hudson Reed DE
Dear Iris,
thank you for your feedback. We are happy to hear that you are satisfied with your product. We would like to apologise that you had some issues with the delivery and that it has failed several times. However, as per our terms and conditions on the website, due to insurance reasons, delivery is only possible to the curbside ( Bordsteinkante).
Kind Regards
Your Hudson Reed Team
Perfect and fast delivery.
October 14, 2021
Reply from Hudson Reed DE
Dear Mrs Mihali,
thank you for your great feedback. We are happy to hear that everything went perfect for you and that the delivery was fast.
Kind Regards
Your Hudson Reed Team
Reply from Hudson Reed DE
Dear Mrs Auer,
thank you for your great feedback! We are very delighted to hear that you are you happy with the quality and the price of your product.
Kind Regards
Your Hudson Reed Team
Everything was alright
Everything was alright. It only took a while till the item reached our house!
September 29, 2021
Reply from Hudson Reed DE
Dear Rene,
Thank you for your good rating. We are glad to hear that everything was alright in the end.
Kind regards,
Your Hudson Reed Team
Reply from Hudson Reed DE
Sehr geehrter Herr Meindl,
Vielen Dank für die ausgezeichnete Bewertung! Es freut uns dass alles gut geklappt hat.
Mit freundlichen Grüßen,
Ihr Hudson Reed Team
Reply from Hudson Reed DE
Dear Patrick,
Thank you for your great feedback and rating. We are delighted to hear that the order arrived fast and well packaged.
Kind regards,
Your Hudson Reed Team
Customs clearance could be improved
September 15, 2021
Reply from Hudson Reed DE
Dear Roland,
Thank you for your feedback. We are sorry to hear that the customs clearance process wasn't straight forward in your case.
Kindest regards,
Your Hudson Reed Team
Top service
Top service, top efficiency, smooth experience from the moment I placed the order until delivery. I am 100% satisfied with the company Hudson Reed and will recommend it to anybody.
September 13, 2021
Reply from Hudson Reed DE
Dear Nataliya,
Thank you very much for your fantastic feedback! We are delighted to hear that you had an excellent experience and would recommend us.
Kind regards,
Your Hudson Reed Team
Reply from Hudson Reed DE
Dear Petra,
Thank you very much for your fantastic feedback! We are delighted to hear that your are happy with our service, delivery, packaging and quality of our product.
Kind regards,
Your Hudson Reed Team
Congrats and special thanks to Sabine & Angela
Five years ago, my interior designer suggested some of the Hudson Reed products for my apartment. Everything went very well with the order and the delivery - the design and the quality of the products (shower-bathtub and bathroom radiator) was even better than expected. That is why I decided to go again with the Hudson Reed products for my new apartment. Only this time, I placed the first order for the radiators. I have to say that I was amazed by the professional and superb customer service that I experienced! Both ladies, Angela and Sabine, kept me up-to-date regarding the availability, detailed product information, delivery time, and even about the very short delivery delay. Never before have I experienced such a perfect and devoted customer service. A huge THANK YOU to both ladies and the whole team of Hudson Reed!
Yours,
Barbara Bertolini
P.S. And yes, I will order the same bathtub again for my new apartment as well 😊🙌
August 12, 2021
Reply from Hudson Reed DE
Dear Mrs Bertolini,
thank you so much for your brilliant feedback! We are very delighted to read how happy you are with our service and that you were kept up to date with your order and the delivery progress. Sabine is currently away on holiday but we will happily pass your really nice regards to her as soon as she is back in the office. We are happy to hear that you are pleased with your products and are already very excited for your next order with us!
Kind Regards
Your Hudson Reed Team
Reply from Hudson Reed DE
Dear Customer,
many thanks for this lovely review and we are happy to hear, that you experienced good customer service and that the product was received as you expected this.
Kind regards
Your Hudson Team Team
Reply from Hudson Reed DE
Dear Nikolas,
thank you for your great feedback! We are very delighted to hear that you are happy with our service and the products.
Kind Regards
Your Hudson Reed Team
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