Hudson Reed DE Reviews 

12,732
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent customer service from Hudson Reed. A special thank you to Angela, who was always extremely helpful, professional and quick to respond. She handled my requests very fairly and was exception... See more

Company replied

Rated 5 out of 5 stars

The whole experience with Hudson Reed has been outstanding. In addition, I ended up talking to the customer support because I ordered the wrong item and I was blown away by how friendly and how cust... See more

Company replied

Rated 5 out of 5 stars

I have now fitted out three bathrooms in Germany with products from Hudson Reed and everything was perfect. Really great quality products at a very reasonable price. Customer support was second to n... See more

Company replied

Rated 5 out of 5 stars

Good info about products online, so we ordered. Then a problem occured and we called the given Phone number, where Ms Angela replied competently and friendly. The product was delivered without damag... See more

Company replied

Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler
  3. Boiler and Heating Service
  4. Interior Designer
  5. Plumber
  6. Radiator Shop

Written by the company

Hudson Reed Deutschland bietet ein umfangreiches Sortiment von eigenen Designer Produkten im Bereich Heizung, Badezimmer und Beleuchtung, die exklusiv Online verkauft werden. In unserem Shop finden Sie unter anderem stilvolle Heizkörper, diverse Duschsysteme und Armaturen, hochwertige Badkeramik und Accessoires – im modernen sowie nostalgischen Stil. Mit langjähriger Erfahrung in Europa und einer Präsenz auf dem deutschen Markt seit 2005 legen wir großen Wert auf die Meinungen unserer Kunden. Hudson Reed bietet Ihnen High-End Produkte zu wettbewerbsfähigen Preisen und eine dedizierte, persönliche Kundenbetreuung.

Hudson Reed

Written by the company

Schnäppchen der Woche
Schauen Sie bei uns vorbei und entdecken Sie weitere Reduzierengen - und dies jede Woche aufs Neue! Nur solange der Vorrat reicht.

Kostenlose Lieferung

Ab einem Einkaufswert von 500EUR

Kostenfreie Lieferung ab einem Warenwert von 500EUR direkt zu Ihnen nach Hause.

Contact info

4.8

Excellent

TrustScore 5 out of 5

13K reviews

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4.8

All reviews

(12,732)

902 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hudson Reed is perfect in any way!

Hudson Reed has the perfect design from modern and romantic bathrooms. Whenever I need it support the people on the phone are super friendly and they know what they’re talking about. For me it is the perfect firm! Quality and price is really great!

April 26, 2022
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Norma,

Thank you very much for your fantastic feedback! We are delighted to hear that you feel supported by our customer service team and are happy with the choice, quality and price of our products.

Kindest regards,

Your Hudson Reed Team

Rated 5 out of 5 stars

All good no complains

April 25, 2022
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Reply from Hudson Reed DE

Dear Günther,

Thank you very much for your great feedback! We are delighted that everything was good.

With kind regards,

Your Hudson Reed Team

Rated 5 out of 5 stars

arrived in time

arrived in time, everything ok

April 14, 2022
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Chris,

We are happy to hear that everything arrived ok and in time. Thank you very much for your great feedback.

Kindest regards,

Your Hudson Reed Team

Rated 5 out of 5 stars

Super Service

April 13, 2022
Hudson Reed DE logo

Reply from Hudson Reed DE

Sehr geehrter Herr Galster,

Vielen Dank für Ihre tolle Bewertung! Es freut uns, dass Sie unseren Service super finden.

Mit freundlichen Grüßen,

Ihr Hudson Reed Team

Rated 5 out of 5 stars

I had a Problem with the delivery…

I had a Problem with the delivery Service and Hudson Read solved it immediately. Great Customer Service!

April 12, 2022
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Karina,

We are glad to hear that the problem with the delivery service could be solved quickly and you have experienced great customer service. We would like to thank you for your fantastic feedback!

Kindest regards,

Your Hudson Reed Team

Rated 4 out of 5 stars

Very fast and accommodating service

Very fast and accommodating service
Top
Further purchases for sure again

March 22, 2022
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Reply from Hudson Reed DE

Dear Mr Theurer,

thank you for your feedback. We are happy to hear that your order was very fast and that you have experienced accomodating service. We are looking forward to your next purchase with us!

Kind Regards
Your Hudson Reed Team

Rated 4 out of 5 stars

- No intallation manuell was included

- No intallation manuell was included

+ best packing ever seen.
+ very good quality

March 18, 2022
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Mr Vazirzadeh,

thank you for your feedback.

We are pleased to hear that you are happy with the quality of your product. The installation are guides are usually found on the website but we will be more than happy to send the guide to you via email.

Kind Regards
Your Hudson Reed Team

Rated 5 out of 5 stars

Great products

Great products, great service. Thanks!

March 16, 2022
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Miss / Mrs Gattringer,

thank you for your feedback. We are happy to hear that you have experienced a great service and that you like your products.

Kind Regards
Your Hudson Reed Team

Rated 5 out of 5 stars
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Mr Golubits,

thank you for your great feedback! We are pleased to hear that you are happy with the process and quality of your order.

Kind Regards
Your Hudson Reed Team

Rated 4 out of 5 stars
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Kerstin,

Thank you for your good review. We are glad to hear that your complaint was dealt with quickly.

Kindest regards,

Your Hudson Reed Team

Rated 5 out of 5 stars

Fast ans comprehensible transaction

Fast ans comprehensible transaction. The ordered product as described. Love my New radiator! :)

January 28, 2022
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Reply from Hudson Reed DE

Dear Anna,

Thank you very much for your great feedback! We are delighted to hear that you are extremely happy with your new radiator.

Kindest regards,

Your Hudson Reed Team

Rated 5 out of 5 stars

Fast delivery

January 26, 2022
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Armin,

We are delighted to hear that the delivery was fast, and would like to thank you for the great feedback.

Kindest regards,

Your Hudson Reed Team

Rated 5 out of 5 stars

everything ok

January 10, 2022
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Zoltan,

We are delighted to hear that everything was okay, and would like to thank you for your great review.

Kindest regards,

Your Hudson Reed Team

Rated 5 out of 5 stars

Ordered a glass shower Wall

Ordered a glass shower Wall. Unfortunately the package was damaged during shipment. It was replaced without problems and everything was fine.

January 10, 2022
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Reply from Hudson Reed DE

Dear Martin,

Thank you for your great feedback! We are sorry to hear that the delivery arrived damaged at first, but glad that you have received a replacement in good condition.

Kindest regards,

Your Hudson Reed Team

Rated 5 out of 5 stars

Good Service

January 4, 2022
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Marcus,

thank you for your feedback. We are pleased to hear that you have experienced a good service.

Kind Regards
Your Hudson Reed Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, all arríved in good condition - and: it all looks great!

January 3, 2022
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Harald,

thank you for your great feedback. We are happy to hear that the delivery was fast and that your goods arrived in good condition.

Kind Regards
Your Hudson Reed Team

Rated 2 out of 5 stars

Bad customer Service and not trustworthy delivery timing

The product quality is good. However, service sucks.
We ordered 2 radiators and paid 50 € extra to determine the exact date of delivery. Well, the radiators didn't arrive that day (waste of a vacation time). They arrived a week later. Well till today no one answered our messages, requests nor complaints, as we should be refunded those 50 €.
BAD customer Service and rip off.

December 30, 2021
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Reply from Hudson Reed DE

Dear Raphaela,

thank you for your feedback.

We are very sorry to hear that you have paid for next day delivery service and your goods have then arrived a week late. We apologise for the inconveniences this has caused. However, we have checked our correspondences but we have not received any emails from you in regards to the delivery. Otherwise we would have taken action for you straight away. We will of course refund the extra shipping cost back into your account and contact you about this today.

Kind Regards
Your Hudson Reed Team

Rated 4 out of 5 stars

product looks good

product looks good. was easy to assemble. but I did not attached it to my heating system because of the sytem is not ready. It will be aproximately in March 2022.

December 29, 2021
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Mr Vlasek,

thank you for your feedback. We are delighted to hear that you are happy with your product and we hope that everything will work fine for you.

Kind Regards
Your Hudson Reed Team

Rated 5 out of 5 stars

Excellent job!

Quick sending service, high quality product with awesome function! We're very happy with it

December 24, 2021
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Robert,

We are delighted that you are happy with our quick service and high quality products. Thank you very much for your great rating.

We wish you a Merry Christmas and a Happy New Year!

Kindest regards,

Your Hudson Reed Team

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