Dealhaven Reviews 

108
•
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

I ordered a paddle board, throught their Instagram add, and luckily me, they offered an additional board at half the price- I jumped on it! I waited and waited, then sent an e- mail inquiry, They re... See more

Rated 1 out of 5 stars

I ordered and paid for a paddle board. When I did not receive any shipping papers, I jerked and received one apology after another. They had sold more than expected and their supplier had failed them.... See more

Rated 1 out of 5 stars

They deserved - 0 star rating. Scammer company. I placed my order on June 4, 2019. After about month received e-mail with shipping tracking number... package leaving Laos.... Never received my purchas... See more

Rated 1 out of 5 stars

Do not buy from these crooks .... never got the inflatable water bull product. Stole my money. Gives EVERY legitimate internet business a bad wrap. Governments/Google need to step in and prosecute/... See more

1.2

Bad

TrustScore 1 out of 5

108 reviews

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1.2

All reviews

(108)

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Rated 1 out of 5 stars

Pure theft!

This company is just a cover-up for thiefs.
I ordered a watch and got a totally different one.
After complaining they promised me a refund, but even now after several mails and months (without any answer anymore) I still didn't get my money back.

October 12, 2019
Unprompted review
Rated 1 out of 5 stars

They deserved -0 star rating!

They deserved - 0 star rating. Scammer company. I placed my order on June 4, 2019. After about month received e-mail with shipping tracking number... package leaving Laos.... Never received my purchase. Bunch of scammers who must go to hell unless they already working from there!

October 9, 2019
Unprompted review
Rated 1 out of 5 stars

This Company is a scam!

This Company is a scam. I placed two separate orders in June. As of October 5 I have not received my orders. Do not order from this company

October 5, 2019
Unprompted review
Rated 1 out of 5 stars

Same story here

Same story here: ordered an item 3 or 4 months ago; they took my money; have received nothing. Tracking number led to Laos (!!!), where the trail went cold. Note to their "Customer Service" -- what a JOKE!-- also got no results. Why are these criminals still in business? Close them down!

October 4, 2019
Unprompted review
Rated 1 out of 5 stars

This company is a joker

This company is a joker, thief, fraudster and all adjectives used to describe scammer. I 0rdered dish drainer from them in July, they sent transaction number, and it is stuck in Laos since July 21,. Can get email response, every mail is undelivered. No phones. Big time scammers, i need my stuff.

October 1, 2019
Unprompted review
Rated 1 out of 5 stars

Do not buy from!!!

I purchase a product from a deal haven, they took the money out of my account and have not seen any product. I ordered it in a June and still have not heard anything. I want my money back. Do not buy anything from them!!!

September 27, 2019
Unprompted review
Rated 1 out of 5 stars

I also ordered a magic fishing net and…

I also ordered a magic fishing net and when it got to the US I couldn't track it. It was delivered 2 months ago to somewhere that even the post office couldn't look up. There was no address. This is a scam! Can't even get a hold of Deal Haven now. It says the support email doesn't exist.

September 20, 2019
Unprompted review
Rated 1 out of 5 stars

I ordered a Magic Fishing net on June…

Do not purchase from deal haven.
I ordered a Magic Fishing net on June 7, 2019 and have not received my product as of September 19, 2019. The view order status button does not work in the email confirmation. This site will cheat you. Do not spend here.

September 19, 2019
Unprompted review
Rated 1 out of 5 stars

On May 28

On May 28, 2019 I bought the product Jump Starter portable power bank with the order number LADGG0001255728YQ, on May 29 it appears charged to my Bank of America CASH REWARDS credit card for 55.98. After almost two months of several calls and complaints of mine, which by the way nobody answers, just a recorder, finally on July 23 I get a notice from my PO BOX of having received a shipment in my mailbox. On July 24 I went to Mr Mail (511 East San Ysidro Boulevard, San Ysidro CA, 92173) to check my mailbox, and you deliver me an envelope in which of course what I had requested would not fit, I open it in the presence of the employees, thinking that you had probably sent me a message In that plastic envelope and surprise, it came completely empty, I demand an explanation, the sending again of the device, or the return of my money, I ask you to please answer this message as soon as possible. Thank you
New customer message on July 29, 2019 at 3:09 pm

Jul 31,2019
Hi Jose
Thank you for bringing this situation to our attention. Just to verify, you received an empty parcel?
We sincerely apologize for the apparent mixed up of your order. This is not the kind of experience we want you to have with us.
Please send us picture of what you received with the visible tracking number so we'll look into this and we will update you as soon as possible.
Kind Regards,
Ertenis
Customer Satisfaction Team

On Mon, Jul 29 2019, at 09:10 PM, Deal haven Support
Thank you! We’ve received your request.
We are experiencing a much higher than normal volume of tickets due to some products going viral. It may take us up to 3 business days to get back to you.
One of our dedicated customer service representatives will gladly assist you.

2 Ago 2019
Hi Jose,
Good Day!
Thank you for sending the photo to proceed to our report.
Rest assured these issues will be brought to our higher department so we could improve our services. We will immediately inform you once we have received some feedback from our proper department.
Thank you for understanding.
Have a nice day!
Kind Regards,
Erick
Customer Satisfaction Team

Aug 4, 3019
Hello Jose,
Good day
We are terribly sorry if you received a wrong item. We fully understand that youve waited long enough to receive your order and this is not the right way to wrap things up.
To make it up to you, we can request for a reshipment of your order.
Kindly confirm your correct address and phone so we can process it immediately.
Please note that if you provide an address different from what we have on your order, we will have to charge you a shipping fee.
We will wait for your response.
Kind regards,
Jae
Customer Satisfaction Team

Aug 5, 2019 This was the last communication from them
Hi Jose,
Good day
Thank you for confirming your address. We have forwarded your information to the dispatch team and youll receive a notification once the order was already shipped for re-delivery.
Should you have any further questions or concerns, please do not hesitate to contact us.
Warm Regards,
Shy
Customer Satisfaction Team

I send a email but they returned to me without answer, what can I do

September 19, 2019
Unprompted review
Rated 1 out of 5 stars

This Website is a SCAM!!!

This Website is a SCAM!!!! I ordered a product and here we are 4 months later and I never received it, I complained and requested a refund and I just get the run around. I finally received a shipping label in the mail from the Philippians with a small trinket inside, SCAM SCAM SCAM SCAM, learned my lesson and lost 60 bucks....

September 18, 2019
Unprompted review
Rated 1 out of 5 stars

Have been in email conversation with…

Have been in email conversation with "Elizabeth" for two months now......she asked me to "trust" her! Ha! Ordered in late June and nothing! I want a refund. Now my emails are returned with a note stating that my email is not recognised by them so it is not sent through. This is beyond frustrating and I am ready to get legal!

September 18, 2019
Unprompted review
Rated 1 out of 5 stars

Dealhaven fraud

I ordered and paid for a paddle board. When I did not receive any shipping papers, I jerked and received one apology after another. They had sold more than expected and their supplier had failed them. Eventually, I got enough, canceled and demanded my money back, but heard nothing. Then I contacted Paypal and through them I got my money back. Dealhaven is an accomplished fraud enterprise and I think their site is closed.

September 17, 2019
Unprompted review
Rated 1 out of 5 stars

I ordered the Magic Fishing Net × 1,

I ordered the Magic Fishing Net × 1,
12FT. - $45.9
They said it was shipped on June 29. (See below). It is now 2 1/2 months later an I still have not received it. My patience is getting mighty thin. I have no way of tracking and seeking the next course of action. . According to the shipping schedule it was turned over to be processed in US 15 July. Have never received it. Wish we could prosecute them. SCAM ARTISTS THEY ARE.

September 16, 2019
Unprompted review

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