Dealsmate Reviews 131

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Item sat in freight depot for about 10 days as deals are did not give freight company my contact details. When deliveeed, item was broken. Had to involve PayPal as dealsmate would not respond to messa... See more

Rated 5 out of 5 stars

I absolutely LOVE it and am so happy I purchased this bamboo curtain over the others I was considering. Flawless, authentically made in Vietnam, and of perfect quality. I can't get enough of the sound... See more

Rated 1 out of 5 stars

No customer service! I bought some wooden stools from dealsmate, which needed assembly. They were supplied with screws, one of which was way too long. After you order, they send an email saying to con... See more

Rated 5 out of 5 stars

I'm gobsmacked by the quality of the hotplate we received for the price. We have owned a few, including Miele and so far we are extremely happy. It's even quieter then our last one! It can be a bit te... See more

Company details

  1. Home Improvement Store

Information provided by various external sources

The Best Price Shopping for Furniture, Homewares, Baby & Kids, Sports & Fitness, Pet Care, Outdoors, Appliances, Audio & Video, Home & Garden, Auto Accessories, Electronics, Furniture, Health & Beauty, Power Tools, DIY, Heaters, CCTV, Speakers, and much much more. 30 days return. 1 Year Warranty - Peach of mind.


Contact info

3.1

Average

TrustScore 3 out of 5

131 reviews

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1-star

No recent history of asking for reviews

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Rated 5 out of 5 stars

Quick service ,made a inquiry Sunday…

Quick service ,made a inquiry Sunday and got a quick response and ordered Monday ,the products arrived Thursday .
A big thank you to Amit and Eshank for there great service and help .
Highly recommend and will be buying again from deals mate

November 13, 2022
Unprompted review
Rated 2 out of 5 stars

Unsuccessful

For order ORDER #DEALSMATE-9910648110 I was informed notification of delivery would be in 1-3 Business days. 6 days later and company were not able to resolve. Getting a refund was well supported and quickly achieved.

November 11, 2022
Unprompted review
Dealsmate logo

Reply from Dealsmate

Hello, Can you please kindly share your order number ?

Update: Hi TK, The order is refunded. Please accept our apologies for inconvenience.

Rated 1 out of 5 stars

Thankyou finally for a refund

An absolute disgraceful condition of the mirror purchased. Asked for a refund or replacement and was only offered $6 for a $58 product or replacement parts.
The 2nd mirror was sent and again a total mess with mirror not stuck in frame, glue over frame and gunk over mirror. Never dealing with this company again.

November 3, 2022
Unprompted review
Dealsmate logo

Reply from Dealsmate

Hi Jenny, Apologies for your inconvenience. Can you please share your order number so that we can organize refund ?

Update: Hi Jennny, I believe you have received the full refund. Please accept our sincere apologies.

Rated 1 out of 5 stars

They sell very low quality product

We bought a three seater sofa, it’s a completely useless sofa which doesn’t assemble properly, waste of money and waste of time. Very very disappointed.it’s like a kids sofa, faulty piece. Asked for refund but they offered us a partial refund or replacement of parts.

October 28, 2022
Unprompted review
Rated 1 out of 5 stars

Dealsmate will spam you for sales.

I found some outdoor furniture on the Dealsmate site for $299, it looked interesting. I needed to put in my info to find out delivery price. It was $420!!!! Naturally I pulled out. I have been spammed by robot emails from this company.
Avoid this company!!!

October 11, 2022
Unprompted review
Rated 2 out of 5 stars

Still waiting for delivery although…

Still waiting for delivery although have found out today it has been dropped off at service station in st Arnaud. No advice to say it had been delivered and no phone call as number was not on package....time to get a new courier

October 4, 2022
Dealsmate logo

Reply from Dealsmate

Hi Tubby,
Apologies that you had to go through the trouble and no communication from the courier company. Surely we are working to improve our services.

Rated 1 out of 5 stars

Absolutely dreadful

Absolutely dreadful . After a month still waiting … no confirmation of order receipt after complaining you a chasing wrong order to wrong person to wrong address . Still trying to get a correct response worst online experience ever

August 12, 2022
Rated 5 out of 5 stars

Dealsmate met all expectations

Dealsmate met all expectations. The product was as advertised, with fast and efficient service and delivery from Victoria to Queensland. The two contacts were courteous by emails which gave precise up-to-date information.....thank you.

September 1, 2022
Rated 5 out of 5 stars

I'm gobsmacked by the quality of the…

I'm gobsmacked by the quality of the hotplate we received for the price. We have owned a few, including Miele and so far we are extremely happy. It's even quieter then our last one! It can be a bit temperamental with some pot sizes but I'm yet to have all 5 hotplates occupied at once so can easily switch between zones.

June 9, 2022
Rated 2 out of 5 stars

Cat tower

Hello initial contact with you was very good easy to order product and emails sent from you were good but my product the cat tower is very disappointing the base of the tower is too small so when the cats pop onto the tower it topples over and the small hammock section is weak and when my cat went to sleep in it it has bent and my cat is not that heavy
I have previously bought towers elsewhere for half the price from elsewhere that have been a lot more sturdy

May 2, 2022

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