Deanta UK  Reviews 

1,231
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient delivery service, noting that drivers are consistently polite, incredibly helpful, and provide great communication and detailed tracking throughout the delivery process. Consumers are also exceptionally impressed with the overall product quality and finish, describing the doors as stunning, durable, and extremely secure when packaged. However, some people mentioned experiencing frustrating delivery delays, receiving damaged items upon arrival, or encountering unhelpful drivers during their orders. A few reviewers also noted that the long waiting times and occasional communication gaps caused some stress before their items finally arrived.

What people talk about most

Delivery service

Reviewers express genuine satisfaction regarding the delivery service, often highlighting prompt arrivals... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing drivers and office team members as... See more

Product

Customers consistently note positive experiences with product quality, highlighting that the doors arrive... See more

Service

Customers had positive experiences with service, consistently praising the polite, professional, and helpful... See more

Quality

People report positive experiences with quality, highlighting that the doors feature exceptional finishes and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Deanta UK - Having taken delivery of our new Oak doors (Amalfi) the whole package from start to finish was fantastic. Easy website to help us choose these beautifully crafted door for our U... See more

Company replied

Rated 5 out of 5 stars

Doors delivered during the two hour slot as informed the day before. Door brought into hallway. Safe and dry. Helpful and friendly driver. Door looks well packaged with mdf strips along all sides... See more

Company replied

Rated 5 out of 5 stars

Only a short wait between ordering and delivery. Delivered on time, unloaded and stored with care and efficiency. Very good quality for the price. Main selling point for me was the maximum trim all... See more

Company replied

Rated 5 out of 5 stars

Doors were delivered within a couple of days and at a keen price. They were well packaged with edges protected with cardboard sleeves and the faces visible under polythene wrap for initial inspection... See more

Company replied


Company details

  1. Door Manufacturer

Written by the company

Deanta UK Limited designs and manufactures a range of real wood and veneered internal doors. We have an established reputation for commitment to innovative design, superior craftsmanship and excellent client service


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(1,231)

132 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality doors at a great price

I recently had a great experience with Deanta UK, and I wanted to share my thoughts.

From the start, navigating their website was a breeze. Finding and ordering my doors was straightforward, which made the entire process enjoyable. There was a slight hiccup with the delivery date, and my doors arrived two days later than expected. However, I was impressed by the customer service team. They were polite and apologetic about the communication issues and kept me informed once my doors were on the road. I appreciated the updates and the ability to track the delivery van.

When my doors finally arrived, the delivery driver was exceptional. He handled the doors with great care while bringing them into my property, which I truly appreciated. Despite the late hour of 19:00 for delivery and the long drive back, he remained cheerful and polite throughout.

Overall, Deanta UK provided a solid experience. While there were minor delays, their customer service and delivery team made up for it. I would definitely recommend them for anyone looking for quality doors and reliable service!

October 29, 2025
Unprompted review
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Reply from Deanta UK

Good Afternoon Ange,

We are delighted to hear that despite the slight delay with your delivery that our customer service team was able to assist you so well, resulting in your doors arriving successfully. We are so happy that you are so pleased with the quality of our doors and the reliable service that was provided.

Thank you for taking the time to share such brilliant feedback, we will be sure to pass on your kind words to all teams involved 😊

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Excellent website to order on and great…

Excellent website to order on and great prices, best I could get, delivery was smooth and the driver was very helpful. The doors look stunning when fitted

October 21, 2025
Unprompted review
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Reply from Deanta UK

Good Morning,

We are so pleased to hear that the process was so seamless for you, resulting in a successful delivery with the driver being able to assist you fully. It's great to see that you are so happy with the final result now your new doors have been fitted and we would like to thank you for taking the time to leave such brilliant feedback!😊

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Deanta were excellent in providin an extremely professional service

Deanta were excellent in providing information regarding the delivery at every stage and their requirements they require at the delivery destination.

October 17, 2025
Unprompted review
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Reply from Deanta UK

Good Morning Malcolm,

It's fantastic to hear that you were kept so well informed from ordering right the way through to a successful delivery. Thank you for taking the time to leave such great feedback! 😊

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Beautiful Doors delivered on time

First and foremost - the doors look gorgeous!
I ordered the doors through a third party, however the process was simple. Had to wait a week for delivery but I was updated via email all the way through and the doors were delivered on time.

October 17, 2025
Unprompted review
Deanta UK  logo

Reply from Deanta UK

Good Morning Nadine,

We are delighted to hear that you are so pleased with your new doors and that the process was seamless from start to finish, resulting in a successful delivery. Thank you for taking the time to share such excellent feedback!😊

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

A five star service

A five star service. Excellent communication - the delivery driver was friendly, helpful & efficient - the delivery could not be better.

October 13, 2025
Unprompted review
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Reply from Deanta UK

Good Morning David,

It is fantastic to hear that you experienced such five star service with us and that you were kept so well informed throughout, with the driver being able to assist you fully - resulting in a successful delivery. We appreciate you taking the time to share, thank you! 😊

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Perfect

Perfect, i was called 15 minutes prior to arrival. Pleasant experience. Thank you

October 10, 2025
Unprompted review
Deanta UK  logo

Reply from Deanta UK

Good Morning Mrs Ahmad,

We are so pleased to hear that you were kept well informed prior to your delivery and that you had such a pleasant experience with us. Thank you for taking the time to share such great feedback! 😊

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Doors great quality

Doors great quality, rapid delivery and excellent driver, friendly and helpful all round

October 8, 2025
Unprompted review
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Reply from Deanta UK

Good Morning James,

It's brilliant to hear that you are so pleased with the great quality of our doors, and that your delivery arrived on time with the driver being able to assist you so well. Thank you for taking the time to share! 👍

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Oakwood Deanta Excellent doors for d.i.y.

Only a short wait between ordering and delivery.
Delivered on time, unloaded and stored with care and efficiency.
Very good quality for the price.
Main selling point for me was the maximum trim allowance of 16mm on each edge, essential for fitting into existing, off true door frames.

July 25, 2025
Unprompted review
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Reply from Deanta UK

Good Morning Guy,

It's fantastic to hear that there was only a short wait time between ordering and the delivery of your new doors and that you are happy with the good quality of our products. We appreciate you taking the time to share, thank you! 😊

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Fantastic communications

Fantastic communications, not only from the company but also from the delivery driver. What an asset to your team, polite, efficient and very friendly.

September 30, 2025
Unprompted review
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Reply from Deanta UK

Good Morning Kevin,

We are delighted to hear that you were kept so well informed throughout, right from ordering all the way through to a successful delivery. We will be sure to pass on your kind words to the teams involved, thank you for taking the time to share such brilliant feedback! 😊

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Really great quality doors

Really great quality doors. I have Deanta in my house already so knew they where a great standard. The delivery service is excellent, the drivers are friendly and very helpful in moving the doors into the house. I would highly recommend them.

September 11, 2025
Unprompted review
Deanta UK  logo

Reply from Deanta UK

Good Morning Jo,

We are so happy to hear that you are so pleased with our great quality doors, and that you continue to use our products. It's fantastic to see that your delivery was so successful with the driver assisting you fully and would like to thank you for taking the time to leave such brilliant feedback! 😊

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Really good quality doors

Really good quality doors with a large trimming allowance for easier fitting. The delivery service is excellent, the drivers are friendly and very helpful in moving the doors into the house.
I have a number of Deanta doors and am very pleased with all of them. I would certainly recommend them.

September 11, 2025
Unprompted review
Deanta UK  logo

Reply from Deanta UK

Good Morning David,

It's fantastic to hear that you are so pleased with the good quality of our doors and that the driver was able to assist you fully upon delivery. We are so happy to see that you have used our doors before and we thank you both for your recommendations and for leaving such great feedback!😊

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Easy to deal with

Great communication and very easy to track the driver progress so I knew exactly when to expect them.

September 5, 2025
Unprompted review
Deanta UK  logo

Reply from Deanta UK

Good Morning Linda,

It's so great to hear that you were kept so well informed throughout, resulting in a successful delivery. Thank you for taking the time to share! 😊

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Delivery was bang on time

Delivery was bang on time. Delivery driver was excellent, very friendly and helpful.

September 3, 2025
Unprompted review
Deanta UK  logo

Reply from Deanta UK

Good Morning Andrew,

We are so happy to hear that your delivery arrived on time and that the driver was able to assist you so well. Thank you for taking the time to share such brilliant feedback! 😊

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Absolutely no hesitation in five stars

Absolutely no hesitation in five stars. Delivery was faultless. I was kept updated and delivery arrived on time.
Many thanks.

September 1, 2025
Unprompted review
Deanta UK  logo

Reply from Deanta UK

Good Morning Chris,

Thank you for leaving such a fantastic review, we are so pleased to hear that your delivery was so successful and that you were kept well informed with updates along the way. We appreciate you taking the time to share! 😊

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Very high level with the communication

Very high level with the communication, product and delivery. It was an easy process to control it online.

August 21, 2025
Unprompted review
Deanta UK  logo

Reply from Deanta UK

Good Morning,

We are delighted to hear that you were kept so well informed throughout regarding the product and your delivery, finding it an easy process. Thank you for taking the time to share such great feedback! 😊

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Couldn’t be happier

Couldn’t be happier with the communication, product and delivery . It was a smooth and easy process , and a special thanks to the delivery driver who went above and beyond ,only wish that we had got his name to give him this special mention

August 18, 2025
Unprompted review
Deanta UK  logo

Reply from Deanta UK

Good Morning Ian,

It is fantastic to hear that you were kept so well informed throughout from ordering right up until a successful delivery with the driver being to assist you fully. We will be sure to pass on your kind words to the team, thank you for taking the time to leave such brilliant feedback! 😊

Kindest Regards,
The Deanta Team

Rated 1 out of 5 stars

AVOID

AVOID. Absolutely awful company to deal with.
We returned two doors via their courier, and now they are refusing to refund us as their courier made us tape the doors to a pallet.

I would not recommend Deanta to anyone. They are a scam company.

June 10, 2025
Unprompted review
Deanta UK  logo

Reply from Deanta UK

Good Morning Abigayle,

We appreciate you taking the time to leave your honest feedback, please accept our warmest apologies that this has been your experience.

Please contact your local stockist and we would be happy to investigate this with them further.

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Deanta delivery

Thanks to Tom the delivery driver for very helpful delivery. Couldn't be better

August 8, 2025
Unprompted review
Deanta UK  logo

Reply from Deanta UK

Good Morning Alastair,

We are delighted to hear that your delivery was so successful with driver Tom being able to assist you so well, thank you for taking the time to share such fantastic feedback! 😊

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Doors arrived on time.

Doors arrived on time.
Driver helped carry them upstairs which he didn't have to.
I'd pay them more personally...

August 8, 2025
Unprompted review
Deanta UK  logo

Reply from Deanta UK

Good Morning,

Thank you for taking the time to share such great feedback, we are so pleased to hear that your doors arrived on time with the driver being able to assist you fully! We will be sure to pass on your kind words to the team! 😊

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Excellent Delivery service

Ordered 11 Doors via a 3rd party company. The tracking notifications were excellent and the items were delivered early.

The driver Clive placed all doors in the garage and stacked them tidily. Very impressed.

August 7, 2025
Unprompted review
Deanta UK  logo

Reply from Deanta UK

Good Morning Dave,

It's brilliant to hear that after ordering your doors, you were kept so well informed regarding your successful delivery. We are so pleased that Clive was able to assist you so well and will be sure to pass your kind words onto him. Thank you for taking the time to share! 😊

Kindest Regards,
The Deanta Team

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