Deanta UK - Having taken delivery of our new Oak doors (Amalfi) the whole package from start to finish was fantastic. Easy website to help us choose these beautifully crafted door for our U... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Doors delivered during the two hour slot as informed the day before. Door brought into hallway. Safe and dry. Helpful and friendly driver. Door looks well packaged with mdf strips along all sides... See more
Company replied
Only a short wait between ordering and delivery. Delivered on time, unloaded and stored with care and efficiency. Very good quality for the price. Main selling point for me was the maximum trim all... See more
Company replied
Doors were delivered within a couple of days and at a keen price. They were well packaged with edges protected with cardboard sleeves and the faces visible under polythene wrap for initial inspection... See more
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Company details
Written by the company
Deanta UK Limited designs and manufactures a range of real wood and veneered internal doors. We have an established reputation for commitment to innovative design, superior craftsmanship and excellent client service
Contact info
Deanta UK Limited, 400 Lancaster Way Business Park, CB6 3NW, Ely, United Kingdom
- 01353 698602
- marketing@deanta.co.uk
- deantawood.co.uk
4.5
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Helpful lady arranging delivery.Timely arrival of doors
Helpful service from office regarding suitable day for delivery.
Delivery came on time with helpful and frendly delivery driver.
Would definitely recommend Deante and use again If needed
June 10, 2025
Unprompted review
Reply from Deanta UK
Good Afternoon Gill,
We are so pleased to hear that you received such helpful service from our office team and that they were able to arrange your delivery to ensure it was success. Thank you for taking the time to share such brilliant feedback and we will be sure to pass on your kind words to all teams involved! 😊
Kindest Regards,
The Deanta Team
A perfect delivery
A perfect delivery, very pleasant delivery staff, caring and helpful as always, Thankyou Deanta
June 4, 2025
Unprompted review
Reply from Deanta UK
Good Afternoon Kevin,
We are delighted to hear that your delivery was so well received, with the driver being able to assist you so well. Thank you for taking the time to share such great feedback! 😊
Kindest Regards,
The Deanta Team
Door delivery
Delivery was a day later than stated but a very apologetic and quick response. I couldn’t be in so left instructions on the delivery, did exactly as requested and phoned to confirm everything I asked for. Cannot fault!
June 3, 2025
Unprompted review
Reply from Deanta UK
Good Afternoon,
It's fantastic to hear that despite having issues with your delivery that we were able to resolve this so quickly, resulting in it being successful. We appreciate your feedback, and thank you for taking the time to share! 👍
Kindest Regards,
The Deanta Team
Perfect early morning delivery
Perfect early morning delivery, very nice guy.
June 2, 2025
Unprompted review
Reply from Deanta UK
Good Afternoon,
Thank you for taking the time to leave such fantastic feedback, we are so pleased to hear that your delivery arrived successfully with the driver being able to assist you fully. 😊
Kindest Regards,
The Deanta Team
Happy customer
Texts regarding delivery and updates. Arrived at time informed. Clive (delivery driver) friendly professional and brought doors to where I wanted. Made sure I was happy with my doors.
May 21, 2025
Unprompted review
Reply from Deanta UK
Good Morning Sheryl,
We are delighted to hear that you were kept so well informed regarding your delivery with it arriving on time and the driver being able to assist you fully. It's great to see that you are so pleased with your new doors and we greatly appreciate you taking the time to share! Thank you 😊
Kindest Regards,
The Deanta Team
Great choice of doors at competitive…
Great choice of doors at competitive prices, easy service, fast delivery.
May 12, 2025
Unprompted review
Reply from Deanta UK
Good Morning Shelley,
We are delighted to hear that you are so impressed with our great choice of doors, and that you experience such an easy and fast delivery. Thank you for taking the time to share such great feedback! 😊
Kindest Regards,
The Deanta Team
Our doors arrived today… perfectly safe…
Our doors arrived today… perfectly safe and secure. Driver was great too ! Thank you.
May 14, 2025
Unprompted review
Reply from Deanta UK
Good Morning Beata,
It's so great to hear that you doors arrived successfully with the driver being able to assist you fully. Thank you for taking the time to leave such brilliant feedback! 😊
Kindest Regards,
The Deanta Team
had my doors delived today driver was…
had my doors delived today driver was very helpfull and put the doors where i asked him to put them a very nice driver thank you
May 12, 2025
Unprompted review
Reply from Deanta UK
Good Morning Janet,
Thank you for your fantastic review, we are delighted to hear that your doors were delivered successfully with the driver being able to assist you fully. We appreciate you taking the time to share! 😊
Kindest Regards,
The Deanta Team
Helpful service
We discussed the need for a replacement door, due to very slight damage. This was very easily, quickly and conveniently arranged. The doors look beautiful. Special shout out to Clive (delivery driver), so personable, helpful and went above and beyond to ensure the delivery happened successfully. Thank you.
May 9, 2025
Unprompted review
Reply from Deanta UK
Good Morning,
We are so pleased to hear that despite originally receiving a damaged door that we were able to rectify this quickly and efficiently for you. It's great to see that Clive was able to assist you so well, resulting in a successful delivery and would like to thank you for leaving such a brilliant review! 😊
Kindest Regards,
The Deanta Team
My delivery is delivered one mile away…
My delivery is delivered one mile away from my location and I have to hire another vehicle to get my location, I have called to the customer service and informed about the situation but no use. this was really bad service which I have never experienced before.
May 8, 2025
Unprompted review
Reply from Deanta UK
Good Morning Ravi,
Please accept our deepest apologies that this was your experience with us, please be assured this is not how we would expect our deliveries to take place and will be looking into this internally.
We hope that despite this, you are pleased with your new products and would like to further apologise for any inconvenience this may have caused. Thank you for taking the time to leave such honest feedback.
Kindest Regards,
The Deanta Team
Clive the delivery driver was…
Clive the delivery driver was excellent. Very polite and friendly, and extremely helpful in getting the doors inside. Very high quality doors too! Highly recommended.
April 30, 2025
Unprompted review
Reply from Deanta UK
Good Morning David,
Thank you for leaving such a brilliant review, we are so pleased to hear that your delivery arrived successfully with Clive going that extra mile to ensure you were assisted fully. It's great to hear that you are impressed with the high quality of our doors and thank you for your recommendations. We appreciate you taking the time to share! 😊
Kindest Regards,
The Deanta Team
Unreliable
Been waiting in for delivery and tracked the order. It now says complete and delivered!
Nothing delivered and now having to call round trying to find out what’s going on. A waste of a morning!
Unreliable deliveries and systems.
April 23, 2025
Unprompted review
Reply from Deanta UK
Good Morning Mark,
Please accept our deepest apologies that your experience with us has been less than satisfactory. We have been investigating this with our transport team who have conducted an interview with the driver, your order was received by a builder on site and was reported as a successful delivery.
Again, we apologise if you were not made aware of this and if further assistance is required, please be sure to contact your stockist. We appreciate you taking the time to leave such honest feedback.
Kindest Regards,
The Deanta Team
Delivery
Delivery man Clive done brilliant job! Nothing was too much!
April 16, 2025
Unprompted review
Reply from Deanta UK
Good Morning Ruth,
It's fantastic to hear that Clive was able to assist you so well, resulting in successful delivery. We will be sure to pass on your kind words, thank you for taking the time to share! 😊
Kindest Regards,
The Deanta Team
Spot on time
Spot on time. Very very good tracking system. Delivery driver was superb, very friendly and helpful, a credit to the company.
April 15, 2025
Unprompted review
Reply from Deanta UK
Good Morning Andy,
We are so pleased to hear that your delivery arrived on time and that you were able to track it easily. It's great to see that the driver was able to assist you so well, resulting a successful delivery all round! Thank you for taking the time to share such brilliant feedback! 😊
Kindest Regards,
The Deanta Team
Excellent friendly delivery
Excellent friendly delivery. Very happy with my door!
April 11, 2025
Unprompted review
Reply from Deanta UK
Good Morning Dawn,
We are delighted to hear that your door delivery was so successful with the driver being able to assist you fully! Thank you for taking the time to share! 😊
Kindest Regards,
The Deanta Team
Excellent service…
Good communication about delivery time and arrived when promised.
Driver was very friendly, helpful and polite.
He carried the doors in to the house for me.
Excellent service that exceeded my expectations.
April 1, 2025
Unprompted review
Reply from Deanta UK
Good Morning David,
It's fantastic to hear that you experienced such excellent service that exceeded your expectations. We are so pleased to see that you were kept so well informed and that the driver was able to assist you fully, resulting in a successful delivery. Thank you for taking the time to share! 😊
Kindest Regards,
The Deanta Team
Prompt on time delivery
Prompt on time delivery - driver was friendly and helpful!
March 28, 2025
Unprompted review
Reply from Deanta UK
Good Morning Tanya,
We are so pleased to hear that your delivery arrived on time with the driver being able to assist you fully. Thank you for taking the time to leave such fantastic feedback! 😊
Kindest Regards,
The Deanta Team
Excellent delivery service
Excellent delivery service. Driver assisted me in taking the heavy doors inside and was very friendly.
March 26, 2025
Unprompted review
Reply from Deanta UK
Good Afternoon,
We are so happy to hear that you experienced such excellent service with your delivery and that the driver was able to assist you fully. Thank you for taking the time to leave fantastic feedback! 😊
Kindest Regards,
The Deanta Team
Delivered on time
Delivered on time, friendly helpful driver.
Product quality excellent and well finished and the product was well protected during transit.
March 14, 2025
Unprompted review
Reply from Deanta UK
Good Afternoon Trevor,
Thank you for taking the time to leave such brilliant feedback! We are delighted to hear that you are so pleased with the excellent quality of our products and that your delivery arrived on time with the driver being able to assist you so well 👍
Kindest Regards,
The Deanta Team
Top job
Delivery Driver was great. Made life very easy. Top job! Doors good quality too.
March 13, 2025
Unprompted review
Reply from Deanta UK
Good Afternoon Philip,
We are so pleased to hear that your delivery arrived successfully with the driver being able to assist you so well. It's great to see that you are happy with the good quality of our doors! Thank you for taking the time to leave such great feedback! 😊
Kindest Regards,
The Deanta Team
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