Terrible experience with them and lied…
Terrible experience with them and lied to.
I booked a same day appointment for the hay-fever injection (kenalog) with the Armadale branch. I got to Armadale to be told the pharmacist had left and if I wanted the injection I would need to go to linlithgow. So I did 20mins out me way. Armadale said they would see me straight away. I got there to be told I couldn't be seen for 45mins. So I waited. After eventually being seen the pharmacist spoke to me for couple mins and said I could have the injection as I had, had it the year before. I explained this was incorrect. She them said "oh well you can't have because you haven't tried English tablets". I again explained I had tried several and it has never been a problem before. She refused to give me very rude whilst speaking to me. Would give me a refund either so was out of pocket. I have since found out that they don't have kenalog in stock. So just lied to me and kept my consultation fee. Absolutely shocking.
Ended up going to YourGP in Edinburgh and getting the injection no problem. I would suggest anyone wanting private services don't use this place and got to a private clinic. Wasted my money and around 3 hours of my day.