Debbie's Villas Reviews 634

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the helpful, polite, and knowledgeable staff who go above and beyond to ensure a smooth experience. People appreciate the easy and straightforward booking process, often highlighting the detailed information provided and the personal touches like pre- and post-holiday calls. Many consumers found the villas to be lovely, spotless, and ideally located near major attractions and amenities, contributing to a fantastic holiday. Reviewers frequently mention the convenience and quality of the holiday accommodations, noting that the villas were exactly as described and situated in great, safe communities. The overall sentiment reflects high satisfaction with the entire process, from initial inquiry to returning home, with many expressing their intention to book with the company again for future trips.

What people talk about most

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent and professional... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, knowledge, and... See more

Location

Reviewers mention positive feedback about location. Customers consistently praise the convenient and central... See more

Booking process

People report positive experiences with the booking process. Customers found the booking system extremely... See more

Holidays

Reviewers highlight positive aspects of holidays. Customers consistently praise the ease of booking and the... See more

Based on these reviews

Rated 5 out of 5 stars

Debbie’s Villas are amazing!!! Such wonderful value, gorgeous villas with exceptional management companies. Additional bonus (you get from nobody else) is their personal touch- calls prior to and post... See more

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Rated 5 out of 5 stars

Just returned from our first holiday with Debbie's Villas, and can highly recommend them. Very smooth booking process, helpful and polite staff who respond to queries quickly, and a huge range of vil... See more

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Rated 5 out of 5 stars

This house was lovely. Well furnished, clean and very comfortable. It was in a lovely quiet area. Convenient to a lot of places, including all the usual parks. It could easily accommodate 6 to 8 peop... See more

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Rated 5 out of 5 stars

Lovely Villa at Lake Berkley - very clean and had everything you could possibly need including a lovely starter pack meaning you don’t need to do a shop before you arrive! Felt a safe, gated community... See more

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Rated 5 out of 5 stars

Excellent communication from Debbie’s Villas . The villa was spotless and ideally located near to the 192 . 10 minutes to Disney , really only ten minutes away. Gated community great for security... See more

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Rated 4 out of 5 stars

Villa was very large and each of the 5 bedrooms had its own en-suite which is great. Kitchen was fully equipped with all necessary appliances. Found villa a bit dingy in that I felt it needed a coat o... See more

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Rated 5 out of 5 stars

Everything was exactly what it said on the tin. Villa was great, no real issues, but able to sort the minor issues straight away (As owners lived opposite and came to say Hi) Car hire was a breeze, bo... See more

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Rated 5 out of 5 stars

The booking process was easy, and the amount of information available on their website kept me informed. The team were always lovely when we spoke on the phone and contacted directly to check-in befor... See more

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Rated 5 out of 5 stars

Great experience from start to finish of holiday, booked a villa through Debbie’s villas , asked a few questions about villa and received some upto date photo’s of villa, villa was clean and modern u... See more

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Rated 5 out of 5 stars

Our villa in Highlands Reserves was in an excellent location for both Disney, Universal , supermarkets, shops and restaurants. It was in immaculate decorative order and sofas were very comfortable and... See more

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Rated 5 out of 5 stars

Really nice phone call before we traveled , info was clear about entry to watersong and the villa . And again nice phone call when we got home asking if everything was ok , which it was can’t wait to... See more

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Rated 5 out of 5 stars

Extremely easy to book our holiday villa, very helpful and knowledgeable staff, who helped with all the extras we wanted. The motabillity scooter they arranged was brilliant on range and speed, and he... See more

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Rated 5 out of 5 stars

Very good experience with this company. Prior to our trip they contacted us to make sure we had everything we need and sent us a booklet with information on local amenities and tips. On arrival, the v... See more

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Rated 5 out of 5 stars

Excellent service It’s that good that we booked with Debbie’s Villas to go again approximately 5 weeks later. No complaints, villa perfect, views around it absolutely gorgeous. The team at Debbi... See more

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Rated 5 out of 5 stars

All the staff we dealt with in Debbie’s Villas were excellent 👌. They were very professional, friendly, respectful & helpful. We felt they went over & above in ensuring our needs were catered for... See more

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Rated 5 out of 5 stars

I am very glad I chose Debbie's Villas for our recent holiday. We were very close to all the Disney parks so the villa was in a great location & the grandchildren loved the pool & games room. Everyon... See more

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Rated 5 out of 5 stars

I have used Debbie’s villas twice after being let down terribly by another company. It’s very rare in this day age that a company genuinely cares about their customers. Extremely easy booking system... See more

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Rated 5 out of 5 stars

We had some issues - the first villa we booked was withdrawn, then the replacement we chose had a problem so we had to change to a third choice a couple of weeks before our holiday. HOWEVER, the guys... See more

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Rated 5 out of 5 stars

Staff from Debbie’s Villas were so helpful and made the whole booking process really easy. The welcome pack was lovely to receive after a long journey with clear information sent prior and during the... See more

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Rated 5 out of 5 stars

From the moment I booked a villa the staff were incredibly friendly and helpful. They made the whole experience easy and checked on us before and after our holiday. We had no issues with anything and... See more

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Rated 5 out of 5 stars

Firstly the villa was great. Check in was easy and when we did have a small issue during our visit, the American team were quick and responsive. They even recommended us places to go on Halloween. The... See more

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Rated 5 out of 5 stars

Just returned from The Beach Themed Villa in Indian Ridge Oaks. The villa was spectacular, very cleverly designed. The pool area was exceptional with the hot tub an added bonus. The... See more

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Rated 5 out of 5 stars

This is our fourth booking with Debbie's Villas and yet again they have proved to be a trusted company with a great range of villas in Orlando. We found a spacious villa with everything our party of 1... See more

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Rated 5 out of 5 stars

I’ve used Debbie’s Villas every time I’ve been to Orlando and they are brilliant. I got Villa, Flights and Car hire through them in one easy deal this last time which was nice and easy. All the Vil... See more

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Rated 5 out of 5 stars

The villa was amazing, very clean and looked even nicer than we imagined from the photos. The welcome pack is a lovely addition and means you don’t need to rush out for essentials. Would recommend Deb... See more

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Rated 5 out of 5 stars

Everything was perfect, just that little welcome pack makes a massive difference to anyone else, the villa itself was fabulous and the area was just brilliant. Can't recommend Debbie's Villas enou... See more

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Rated 5 out of 5 stars

The accommodation was even better than on the photos. Brilliant location and not far from the parks. Everything was perfect from start to finish. Excellent advice and service from the staff at Debbie’... See more

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Rated 5 out of 5 stars

Excellent communication and booking as well as follow up. The villa was as described and exceeded our expectations. A multigenerational family of 8 travelling transatlantic with an 84 year old, a 3... See more

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Rated 5 out of 5 stars

Recently booked a family villa holiday in Florida through Debbie's Villas, and it was hands the best experience we've had renting a villa. Our Son left his favourite teddy at the villa, and Debbi... See more

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Rated 5 out of 5 stars

We have been to Orlando 3 times in the last 3 years. We always book last minute, and this time was no different. This was however our first time staying in a villa. We loved the villa we stayed... See more

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Rated 5 out of 5 stars

We used Debbies Villas three times in 2025. The team were fantastic as always, from the initial booking stage right through to our courtesy call when we got back home. We are ready to book again i... See more

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Rated 5 out of 5 stars

Fantastic service start to finish nothing ever to much trouble. All staff were friendly and polite would highly recommend. I have already booked next holiday with Debbies villa s

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Rated 5 out of 5 stars

The team at Debbie’s Villa’s are so easy to deal with, easy to reach and proactive in checking in with us to make sure we had everything for our holiday. The villa we booked with them on Championsgate... See more

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Rated 5 out of 5 stars

Great traditional Travel Agent service, friendly every time I spoke to them on the phone and quick responses to all emails. They could not have been more helpful. This was the first time we had stay... See more

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Rated 5 out of 5 stars

This was my first experience using Debbie’s Villas. I was hesitant at first, moving away from my regular package type of holiday. I needed a large villa with plenty of room for Severn people for a mag... See more

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Rated 5 out of 5 stars

Communication before travelling to village in Orlando was good - over the phone, by post and by email. Any questions were answered well. Instructions for the villa were good and contacts in the State... See more

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Rated 5 out of 5 stars

The whole experience from start to finish was excellent. We had to make a number of amendments to our bookings prior to leaving which were dealt with quickly and with no quibble. Customer service ev... See more

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Rated 5 out of 5 stars

Brilliant service from start to finish. Extremely knowledgeable and helpful staff. The online chat function is so quick and easy to use. Wouldn’t book my Florida holiday with anyone else. Highly re... See more

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Rated 5 out of 5 stars

I've booked several villas through Debbie's Villas over the last ten years. The villas have always been nice and spacious, and well equipped. Debbie's Villas have excellent customer service. They a... See more

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Rated 4 out of 5 stars

Always use Debbie’s when going to Florida. Great range of villas and price ranges. Provides good detail of how to get to the villa and access. Great location to all theme parks and international... See more

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Rated 5 out of 5 stars

Good service from the outset and a great selection of villas to choose from on the website with competitive prices. The villa we chose was as per the pictures on the site. A nice touch also was the... See more

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Rated 5 out of 5 stars

Excellent, Great company to deal with, provided me with all the information well in advance and also phoned me to double check I had everything I needed. They also told me who to contact if th... See more

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Rated 5 out of 5 stars

We booked the villa and car through Debbie's Villas. I knew the area so was delighted with the properties on offer. The villa was excellent. Very clean tidy. Well equipped and convenient. Debbie's... See more

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Rated 5 out of 5 stars

We booked with Debbie’s Villas for the first time as we managed to get a last minute deal on flights (1 week before departure) and the whole process was far superior to other villa management comp... See more

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Rated 5 out of 5 stars

We used Debbie’s villa in November of this year for a 12 night stay, they were great from beginning to end and really informative. Was able to answer every question we had. The response time was fast... See more

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Rated 5 out of 5 stars

First time using Debbie's Villas and we cannot fault them. The booking process was very easy and we had all the information for the villa before we left home including phone calls from Debbies Villas... See more

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Rated 3 out of 5 stars

Communication with Debbie's villas was good. However I feel that , no-one had inspected the house for a while as holes in the flooring,trip hazards to door thresholds, missing handles on drawer units... See more

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Rated 5 out of 5 stars

from browsing the website to making a booking and all the admin and support that followed. Our party were very happy with the choices offered, the villa itself and the contact from Debbies' throughou... See more

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Rated 5 out of 5 stars

This is the third occasion I have used Debbie's Villas for a villa and hire car. They are absolutely brilliant. The staff are highly professional, know what they are doing and are extremely helpful. I... See more

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Rated 5 out of 5 stars

Cannot recommend Debbie's Villas enough. Amazing service from start to finish. We stayed in a superb villa that we will 100% be returning to. Thank you very much, all involved.

Company replied


Company details

  1. Tour Operator
  2. Travel Agency
  3. Vacation Home Rental Agency

Written by the company

Debbie's Villas is the perfect choice for anyone looking to book a villa holiday in Orlando. With over 25 years of experience arranging holidays to the Sunshine State, we have the expertise to provide you with an unforgettable vacation. When you book with us, you're not just getting a place to stay for a few weeks - you're choosing a home away from home. We take pride in our property selection process. Each villa on our website has been inspected and approved by our team at Debbie's Villas. We only feature properties that meet our high standards. We are a proud member of ABTA and ATOL so you can book with confidence, knowing that your holiday is financially secure. We adhere to ABTA's strict Codes of Conduct, and our customer service is second to none. We have many happy guests who return to us time and time again, and on top of this, when you book a package holiday through Debbie's Villas, you're also protected under the Package Travel Regulations. Our sales team is highly experienced and knowledgeable about the area, and they regularly visit Orlando to inspect our villas and improve their understanding of the local attractions. We call you before your holiday to answer any last-minute questions you may have, and we follow up with you after your stay to gather feedback and continue to improve our service. At Debbie's Villas, we take pride in offering our guests a truly exceptional experience. Book with us today and discover the magic of Orlando for yourself!


Contact info

4.9

Excellent

TrustScore 5 out of 5

634 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Perfect Villa Holiday in Orlando

Recently booked a family villa holiday in Florida through Debbie's Villas, and it was hands the best experience we've had renting a villa.

Our Son left his favourite teddy at the villa, and Debbie's villas went above and beyond to get it back to him.

October 26, 2025
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Reply from Debbie's Villas

Thank you so much for your kind words! We’re so happy to hear you had such a great family holiday with us. Getting your son’s favourite teddy safely back to him was no trouble at all, and we hope to welcome you back to Orlando again soon!

Rated 5 out of 5 stars

Brilliant from start to finish

Everything about Debbie's Villas was exceptional. Answering pre booking questions was prompt and informative (always a good sign).

The booking process was smooth and easy.

Follow up communication in the run up was reassuring.

And the holiday itself was amazing.

100% recommended. 💙

October 21, 2025
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Reply from Debbie's Villas

Thank you for taking the time to leave us such a lovely review. We are so happy you had an amazing time!

Rated 5 out of 5 stars

This is our second stay at this villa

This is our second stay at this villa. The area is great for us. Debbie’s villas make everything easy and keep you well informed. The welcome pack is much appreciated. The villa had some upgrades which were nice and Debbie’s villas let us know of changes that were happening . We did have to call out local management company but he was so friendly and came 30 mins later and the problem was fixed that day. He got pest control to spray the garage and the flies were gone. We will be using Debbie’s villas again next year. Thank you.

December 17, 2025
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Reply from Debbie's Villas

Thank you so much for your lovely review and for choosing to stay with us again. We’re delighted to welcome returning guests!

We’re so pleased to hear that the villa, its recent upgrades, and the area continue to be a great fit for you, and that our communication and welcome pack helped make your stay easy and enjoyable. It’s also great to know the local management team were able to respond quickly and resolve the issue for you there promptly.

Thank you again for your feedback and loyalty. We look forward to welcoming you back again next year!

Rated 5 out of 5 stars

Amazing Stay for the Family

This villa was lovely! The villa was clean and had everything we needed for our two week stay. Amazing location and so close to the Disney Parks! It was perfect after the long days in the parks. It’s a very central location to so many places!
We had all the information we needed for the Villa arrive in a letter to our house and it helped with preparation, it also had the codes for the door!! They couldn’t help enough when we had a small issue on our end.
They phoned to check everything was good too!
The welcome pack was a very nice touch too!!
I definitely recommend this company after previous experience with other companies this one far exceeded them.

November 10, 2025
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Reply from Debbie's Villas

Thank you so much for your lovely review. We’re so happy to hear that you loved the villa and found it clean, well equipped, and perfectly located for the Disney Parks. It’s also good to know the pre-arrival information made arrival straightforward, and that our team was able to assist quickly when you needed support.

It means a lot to hear that we exceeded expectations compared to previous companies you’ve used. Thank you for your recommendation , and we hope to welcome you back again in the future!

Rated 5 out of 5 stars

first time customer - definitely will return!

The booking process was easy, and the amount of information available on their website kept me informed. The team were always lovely when we spoke on the phone and contacted directly to check-in before, during and after our stay. The villa itself was exactly as described, and in such a great area (Storey Lake in Orlando). I’d definitely consider booking with Debbie’s Villas again.

November 3, 2025
Unprompted review
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Reply from Debbie's Villas

Thank you for taking the time to share your experience. We’re very happy to hear that you found the booking process easy and the information on our website helpful. We’re also pleased the villa met your expectations and that you enjoyed the Storey Lake location. If you decide to revisit the Orlando area again in the future we hope you'll keep us in mind!

Rated 5 out of 5 stars

Perfect Villa, community & location

Great end to end experience. Villa was perfect for our needs and the gated community Paradise Palms was quiet, clean and perfect location for the parks.

October 24, 2025
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Reply from Debbie's Villas

We’re really pleased to hear you had such a positive experience and that the villa was perfect for your needs. It’s good to also hear that you enjoyed Paradise Palms and it's location. We hope to welcome you back again soon!

Rated 5 out of 5 stars

The villa was amazing

The villa was amazing, very clean and looked even nicer than we imagined from the photos. The welcome pack is a lovely addition and means you don’t need to rush out for essentials. Would recommend Debbie’s Villas and will be using them again for our next Florida trip.

November 1, 2025
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Reply from Debbie's Villas

Thank you so much for your great review. We’re delighted to hear that the villa exceeded your expectations and even better than the photos. It’s also nice to hear the welcome pack made your arrival more relaxing and helped you settle in. Thank you for recommending Debbie’s Villas. We look forward to helping you plan your next Florida trip!

Rated 5 out of 5 stars

Had a fantastic holiday the villa was…

Had a fantastic holiday the villa was very nice and clean .
Thank you Debbie’s villas will be booking with you again .

October 26, 2025
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Reply from Debbie's Villas

Thank you for your lovely feedback. We’re so pleased to hear you had a fantastic holiday and that you found the villa nice and clean. It means a lot to us that you’d choose to book with Debbie’s Villas again, and we look forward to welcoming you back in the future.

Rated 5 out of 5 stars

I booked with Debbie’s Villas after…Looking online and reading recommendations and reviews.

I booked with Debbie’s Villas after reading customer reviews - just like I’m writing now! I researched where I wanted to go, debated with my husband, looked at all the pictures online and decided yes, that’s where I want to go. I took the simple step of ringing up and booking with just a deposit. The Villa photographs looked amazing, almost too good to be true. I can honestly say that as good as the pictures were, they did not do the Villa justice. We were a family of 5 adults and 3 children and every one of us was open-mouthed in awe when we set foot inside. Wow! All of my concerns, worries and trepidation about renting our first Villa dissolved into thin air. Debbie’s villas staff were personable, efficient and extremely supportive guiding us through.
I have no hesitation in recommending the company and the Villa we chose. Would I use them again? Yes. Would I choose the same Villa? Definitely.
We had a fantastic holiday that had been 2 years in the planning phase. I honestly couldn’t fault it.

November 2, 2025
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Reply from Debbie's Villas

Thank you so much for taking the time to share your experience. We’re delighted to hear how much you and your family enjoyed your stay and that the villa exceeded your expectations.

Hearing that everyone was in awe when they arrived truly means a lot to us, and we’re so pleased your long-planned holiday lived up to everything you hoped for. Thank you again for your kind recommendation; we would be thrilled to welcome you back in the future, to the same villa or a new one just as special!

Rated 5 out of 5 stars

Excellent all round

Excellent communication
Fabulous villa just as or actually better than described
No problems at all
Looking forward to our next trip

November 2, 2025
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Reply from Debbie's Villas

Thank you so much for your great review!
We’re so happy to hear that the villa exceeded your expectations and that everything went smoothly during your stay. We’re already looking forward to welcoming you back on your next trip!

Rated 5 out of 5 stars

Would recommend

Lovely, clean and spacious villa that accommodated 3 generations in comfort. Great communication from Debbie’s Villas and good support from management company in Florida when villa got struck by lightning!! We had a wonderful family holiday and would use Debbie’s Villas again

October 16, 2025
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Reply from Debbie's Villas

Thank you for your wonderful review!

We’re so pleased to hear that the villa was comfortable for all three generations, and that you found everything clean and spacious. I’m glad our team, and the management company in Florida were able to support you quickly, even with the unexpected lightning strike!

It’s lovely to hear you had such a great family holiday, and we’d be delighted to welcome you back to Debbie’s Villas again.

Rated 5 out of 5 stars

A1 service

Couldnt have asked for more

October 29, 2025
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Reply from Debbie's Villas

We’re delighted to hear you couldn’t have asked for more, and we hope to welcome you back again soon!

Rated 5 out of 5 stars

Excellent Florida Stay form our Sons Wedding

Our villa in Highlands Reserves was in an excellent location for both Disney, Universal , supermarkets, shops and restaurants. It was in immaculate decorative order and sofas were very comfortable and overall the villa was well equipped with everything required. The beds were a little soft for us but we did sleep well. Very quiet neighbourhood with no road noise. We did use the pool but it was cold , we chose not to pay extra for the heating. Note that there are no themed bedrooms or games room for children’s but that was known before and fine for us as all adults. The starter pack provided by Debbie’s villas was a great extra which we have never had any any previous villas. No hesitation in recommending.

November 13, 2025
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Reply from Debbie's Villas

Thank you for taking the time to share such a detailed review.

We’re very happy to hear that you enjoyed the villa’s location and found it immaculate, comfortable, and well equipped for your stay.

It’s good to know the quiet neighbourhood and easy access to Disney, Universal, shops, and restaurants added to your experience.

We appreciate your comments about the beds and are glad you still slept well. And yes, pool heating can make a big difference, especially at certain times of the year.

Thank you also for mentioning the welcome pack, we’re pleased it was a useful extra for you.

We’re so glad the villa suited your group, and we really appreciate your recommendation. We’d be very happy to welcome you back for another stay!

Rated 5 out of 5 stars

Villa very clean and as described (much…

Villa very clean and as described (much better than other recent rentals)
Good communication before departure
Minor issues with villa - immediately resolved

November 3, 2025
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Reply from Debbie's Villas

We’re delighted to hear that you found the villa very clean and exactly as described. It’s also great to hear that our communication before your trip was helpful.

I’m glad the minor issues were resolved quickly for you. We really appreciate you taking the time to share your experience and hope to welcome you back again soon!

Rated 5 out of 5 stars

Great customer service

The whole experience from start to finish was excellent. We had to make a number of amendments to our bookings prior to leaving which were dealt with quickly and with no quibble.
Customer service even called a few days prior to departure to ensure everything was in place.

October 25, 2025
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Reply from Debbie's Villas

We’re very happy to hear that your experience was excellent from start to finish. I’m glad we could help with the amendments to your booking quickly and without any hassle, and that our pre-departure call gave you extra peace of mind.

We do appreciate you taking the time to share your experience and hope to have the pleasure of assisting you again in the future!

Rated 5 out of 5 stars

Booking with Debbie’s Villas

The whole process of booking with Debbie’s Villas is so easy.
The villas are as described and the free welcome pack is fantastic.

November 24, 2025
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Reply from Debbie's Villas

We’re so pleased to hear that you found the booking process easy and that the villa lived up to expectations. It’s great to know the free welcome pack was a highlight too.

We really appreciate your kind words and hope to welcome you back again soon!

Rated 5 out of 5 stars

Debbies Villas - great company to deal with

Debbies Villas are generally slightly more expensive, but they do give good value for money in terms of quality of accommodation, finishing touches such as complementary food hamper and general all-round good communications, including a follow-up call post holiday to check all went well and to tease out anything that could be improved. We have used Debbies Villas many times and will continue to use them

September 22, 2025
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Reply from Debbie's Villas

HI,
We’re delighted to hear that you feel the quality, thoughtful touches, and communication you receive from Debbie’s Villas provide good value for money. It’s great to know that the welcome hamper, our follow-up care, and the overall experience have consistently met your expectations.
We look forward to welcoming you back for many more relaxing and enjoyable stays! 😎

Rated 5 out of 5 stars

From start to finish a great…

From start to finish a great experience!
Great choice of Villas, simple booking, slick process and will certainly use again. We’ve been many times to Florida and this has to have been the easiest process and best villa we have stayed at.

October 22, 2025
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Reply from Debbie's Villas

Thank you so much for your wonderful feedback! We’re so happy to hear that the booking process felt simple and seamless, and that you enjoyed the villa. Knowing this was your best stay in Florida means a lot to us. We truly appreciate you choosing us and look forward to welcoming you back on your next trip!

Rated 5 out of 5 stars

Happy to recommend again and again

from browsing the website to making a booking and all the admin and support that followed. Our party were very happy with the choices offered, the villa itself and the contact from Debbies' throughout including the access information pack and 'check-up' texts and calls just before departure, after arrival and after returning home. Would be very happy to recommend - if anything the photos of the villa undersold it!

October 21, 2025
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Reply from Debbie's Villas

Thank you for your lovely review. We’re delighted you enjoyed the villa and that our customer service met your expectations.
We’d love to hear from you again soon! 😎

Rated 5 out of 5 stars

Great service, very responsive

We used Debbie’s villa in November of this year for a 12 night stay, they were great from beginning to end and really informative. Was able to answer every question we had. The response time was fast and they were open and honest about everything which was included and what was nearby. I would highly recommend this company when looking to book a villa.

November 12, 2025
Unprompted review
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Reply from Debbie's Villas

Thank you so much for your wonderful review. We’re so happy to hear you enjoyed your stay. It was our pleasure to help, and we’re glad our communication and information helped make your visit a smooth and enjoyable experience. We hope to welcome you back again in the future!

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