DebtBlue Reviews 3,391

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 637 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and kind demeanor. Many people highlight the excellent customer service, noting that representatives are patient, understanding, and provide clear explanations. The overall service is frequently described as efficient and effective, with many consumers appreciating the quick response times and the support received throughout their financial journey. However, some people were dissatisfied with payment-related issues, including unexpected requests for additional funds after a contract was signed, or inconsistencies with scheduled payments. A few other people also felt that employee complaints and investigations were not handled well, leading to a stressful work environment.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being kind,... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the consultants and... See more

Service

People report positive experiences with service. Customers consistently praise the helpfulness and... See more

Payment

Clients share ambiguous opinions on payment. Many customers express satisfaction, highlighting how the... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers appreciated the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tenisia surprised me with an update with my Debt Blue account. They have three creditors paid off and are halfway paid off the two bigger accounts. one more creditor after that. i really appreciated... See more

Company replied

Rated 5 out of 5 stars

I called because I had been emailing the law group in regards to paperwork that had been served to me. As soon as i shared the email, she was able to get me the correct information and also provided a... See more

Company replied

Rated 5 out of 5 stars

I am so glad I did my research and came across Curadebt and was instantly connected with Jonathan Chanto. This process has been a wonderful experience I have ever experienced to have a fresh start of... See more

Company replied

Rated 5 out of 5 stars

Debt blue checked on me every step of the way to see if I needed anything, had any questions at any time, and problems with companies I owed. Always encouraging me along the way. Always there for me w... See more

Company replied


Company details

  1. Debt Relief Service
  2. Financial Consultant

About DebtBlue

Written by the company

Backed by more than 20 years of experience, the DebtBlue team is committed to helping individuals and families get back on their feet financially. By reducing the principle portion of your credit card debt, department store bills or medical bills, DebtBlue clients can get out of debt more quickly and regain the financial stability that may be lost to the unexpected loss of a job, sickness, or divorce.

DebtBlue’s Program is Proven to Work

Your unsecured debt may be able to be settled for cents on the dollar and much more quickly than making the minimum monthly payments. You get fast, friendly service from DebtBlue. Our team of professionals know what the credit card companies will settle for. They have worked directly with the creditors to establish relationships to settle your debt for less than you owe, in a professional manner.

It’s not for everybody because everyone’s financial situation is different. It just takes a few minutes on the phone with our debt specialists to get the information you need to make the best decision for yourself and your family. DebtBlue will answer all your questions in the first free phone consultation. Don’t wait for your debt situation to get worse. DebtBlue is here to help you free yourself from debt.

Performance Guarantee

You are guaranteed to save money, or there is absolutely no cost to you.

When you choose DebtBlue, you are guaranteed to have a portion of your credit card debt forgiven/reduced or DebtBlue will not receive any compensation. It’s a simple as that. You are guaranteed to save money, or there is absolutely no cost to you. With DebtBlue you save. 100% guaranteed.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Carmen was very helpful

Carmen was very helpful
And understanding and made me feel welcomed with the process.

Great customer service!

March 3, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you, Marc, for sharing your feedback regarding Carmen's great customer service. We appreciate you!

Rated 5 out of 5 stars

Carmen Garza

She was very professional and answered all my questions. She put my mind at ease. Thank you Carmen

March 3, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are thrilled Carmen was able to put your mind at ease. Thank you for taking the time to share your review of her service.

Rated 5 out of 5 stars

Always appreciate everyone’s help and…

Always appreciate everyone’s help and support. I have never had a bad service experience and the help they provide is immeasurable for your peace of mind. Thank you Rosa!

March 2, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Wonderful, Rebekah! We are so grateful for your outstanding review!

Rated 5 out of 5 stars

Team Member Mariana G

Team Member Mariana G. from D-Blue did a quick, effective job. Also, she was very pleasant as all of the team members have been in which I have come to know and have worked with over the past few years. Great Job Team!!😃 Thank you. Ms. Joann

March 2, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for your review! Mariana G and our team appreciate your kind words about our effective service.

Rated 5 out of 5 stars

Melissa is a delight and I appreciate…

Melissa is a delight and I appreciate her thoroughness and patience.

March 2, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you immensely for highlighting Melissa's thoroughness and patience. We appreciate your recognition of her dedicated service.

Rated 5 out of 5 stars

Very personable

Very personable, knowledgeable, and helpful. A very decent and respectful man indeed.

March 2, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are elated to hear you found our team personable, knowledgeable, and helpful. Your kind words mean everything. Our records show that you spoke with Kevin. Feel free to ask for him next time you have a question.

Rated 5 out of 5 stars

Very polite and explained it so I could…

Very polite and explained it so I could understand how the process and information is given and delivered to me .

March 2, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for sharing your feedback. We're glad our team explained the process clearly and made it understandable for you.

Rated 5 out of 5 stars

Beverly was great

Beverly was great. I was in a tough situation and a warm and caring tone helped so much.

March 2, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are elated to hear Beverly provided warm, caring support during your tough situation. Thank you for your review.

Rated 5 out of 5 stars

Representative was very helpful and…

Representative was very helpful and knowledgeable. She answered all my questions and was so nice

February 27, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are ecstatic to hear our representative was helpful and knowledgeable. Thank you for recognizing her expertise and kindness.

Rated 5 out of 5 stars

I know I had spoken to her before her…

I know I had spoken to her before her demeanor over the phone. It’s just amazing. She was very patient with me and let me get everything out that I needed to get out and released my anxiety isn’t that what we someone to reliever our anxieties thank you.🙏😊

February 27, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We deeply cherish your feedback about our team member's patient and understanding approach. Thank you for trusting us with your concerns.

Rated 5 out of 5 stars

DebtBlue

Carmen was professional, polite and was very informative. She answered my questions and I recommend DebtBlue!

February 27, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are thrilled that you found Carmen's service, professional, polite and informative. Thank you so much for taking the time to share.

Rated 5 out of 5 stars

Awesome Nick

Hello, Nick was awesome!! He help me out a lot. I will give him a 100 love him.

Thank you so much!!

February 27, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you, Stephanie, for sharing your feedback regarding Nick's service. We are thrilled that you had an awesome experience with him.

Rated 5 out of 5 stars

She was very pleasant n made me feel…

She was very pleasant n made me feel good about my situation

February 25, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are thrilled that your Client Success Specialist was able to reassure you about your current status. Thank you so much for taking the time to share!

Rated 5 out of 5 stars

She was polite and helpful

She was polite and helpful. I have not been able to log in to the website and she helped me with that. Thank you.

February 25, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for your wonderful feedback! We're glad our team member was polite and helpful with your login issue.

Rated 5 out of 5 stars

OUTSTANDING PERFORMANCE

OUTSTANDING PERFORMANCE! I am so happy I chose debtblue to help me. They really work with you to reach your end goal, and everyone is always kind and understanding. They will help you NO MATTER WHAT! Thank you debt blue and Teneshia E.

February 26, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you immensely for your outstanding feedback! We're thrilled you chose DebtBlue and that Teneshia provided excellent support.

Rated 5 out of 5 stars

Mariana is a very caring person and…

Mariana is a very caring person and very personable. It was a pleasure to speak with her. Definitely an ASSET.👍

February 26, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are ecstatic to hear about your positive experience with Mariana! Thank you for recognizing her caring nature.

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