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Rated 5 out of 5 stars

Very happy with the service I received. I was so stress out and in tension who to reach out to locate residency of my commercial shop tenant. As he refused to give me his new home address and pay o... See more

Company replied

Rated 4 out of 5 stars

DebtTrace do offer cheap employer trace but confirmed information I already provided myself whereas employer says they have left months ago. Then DebtTrace send an email, Got Questions? Talk To Sup... See more

Company replied

Rated 5 out of 5 stars

Never had a reason to use this service and didn't know where to start. From researching which company to go to, to receiving the report this company was amazing. The form was easy to complete, the... See more

Company replied

Rated 5 out of 5 stars

The service exceeded my expectations! Within just an hour of buying, I got a call with all the needed information, and shortly after, I received a detailed email report. This has given me the confiden... See more

Company replied

Company details

  1. Private Investigator
  2. Credit Reporting Agency
  3. Debt Collecting
  4. Information Bureau
  5. Information Service

Written by the company

About DebtTrace® – Trusted Debtor Tracing Experts in the UK At DebtTrace®, we specialise in fast, accurate, and discreet debtor tracing services across the United Kingdom. As one of the UK’s most trusted tracing agents, our core focus is on delivering verified current address information for individuals with outstanding debts, enabling our clients to take the next steps with confidence and clarity. We understand that tracing a debtor can be a sensitive and time-critical task. That’s why our professional tracing team combines the power of real-time Credit Agency data with advanced desktop research — led by experienced investigators — to deliver accurate results within just 24 hours in most cases. Every trace we conduct includes financial link analysis and multi-layered verification to ensure reliability and precision. Our use of live financial activity data gives us a unique advantage, allowing us to identify a subject’s most recent address with confidence — even in cases where they may have moved frequently or are actively attempting to avoid detection. Why clients choose DebtTrace® ✔ Fast 24-hour turnaround on most standard debtor tracing cases ✔ Verified data drawn from trusted credit reference sources and proprietary databases ✔ Industry-leading success rate — up to 98% in locating correct and current addresses ✔ No find, no fee promise – if we can’t locate your subject within 7 days, you’ll receive a full refund ✔ Fixed-fee model – transparent pricing with no hidden costs or ongoing fees ✔ Fully compliant with the Data Protection Act 2018 and UK GDPR requirements Our services are used and trusted by legal professionals, debt recovery specialists, property managers, private landlords, and business owners who require dependable debtor location information to pursue outstanding liabilities or serve legal notices. As a specialist tracing agency, we are committed to maintaining the highest ethical standards, safeguarding client confidentiality, and handling every case with discretion and professionalism. We don’t use outdated address records or guesswork — only reliable, real-time data backed by expert human investigation. Whether you're a solicitor seeking to serve legal documents, a landlord attempting to trace a former tenant, or a business owner recovering unpaid invoices, DebtTrace® offers a professional, responsive, and results-driven solution. Find out why DebtTrace® is consistently rated highly by our clients and regarded as one of the UK’s most dependable debtor tracing services.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

80 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Wow, quick !!!

Wow, thank you. Quick. Hopefully reliable, (we haven't had chance to verify info yet) but so confident in the service have commissioned a more detailed search. I will have the first decent nights sleep in a while due to the information given regarding a debt. Thank you

January 19, 2024
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Thank you for your kind review we always aim for a fast delivery of results and our address information is very reliable as it’s based on Credit Agency data and always verified via alternative data sources for highly reliable results.

Rated 5 out of 5 stars

The service I received was very prompt…

The service I received was very prompt and professional. I got the outcome I needed and I am very pleased about it. Thanks.

January 6, 2024
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Thank you for taking the time to share your positive experience with our DebtTrace services. We are thrilled to hear that you found our service prompt and professional, and that you achieved the desired outcome. Your satisfaction is our top priority, and feedback like yours inspires us to continue delivering high-quality service.

If you have any further needs or questions, please don't hesitate to contact us. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Provided acurate and detailed…

Provided acurate and detailed information.

October 2, 2023
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you found our services accurate and detailed. At DebtTrace, we are committed to providing our customers with reliable information and excellent service. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. Your feedback is greatly appreciated, and it motivates us to continue delivering top-notch assistance. Thanks again for choosing DebtTrace!

Rated 5 out of 5 stars

Really fast service and got the results…

Really fast service and got the results we needed. Thanks

September 5, 2023
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Thank you so much for taking the time to leave such a fantastic 5-star review for DebtTrace, the debtor tracing agents. We're thrilled to hear that you had a positive experience with our service and that we were able to provide you with the results you needed quickly.

At DebtTrace, we take pride in our commitment to delivering fast and accurate results to our valued customers. Your satisfaction is our top priority, and we're delighted to know that we met your expectations.

If you ever require our assistance again in the future or have any questions, please don't hesitate to reach out to our customer service team. We're here to help, and we look forward to serving you again.

Thank you for choosing DebtTrace, and we appreciate your support.

Rated 5 out of 5 stars

Great service

The person I was looking for was located quickly and I had the result in under 24. It was 100% accurate. Happy to recommend.

September 1, 2023
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Thank you so much for taking the time to leave us this wonderful 5-star review! We are thrilled to hear about your positive experience with DebtTrace.

Efficiency and accuracy are two of our top priorities, and we're delighted that we were able to locate the information you needed quickly and provide you with a 100% accurate result in under 24 hours. Your recommendation means a lot to us, and we truly appreciate your trust in our services.

If you ever have any more inquiries or need assistance in the future, please don't hesitate to reach out. We're here to help! Once again, thank you for choosing DebtTrace, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

DebtTrace provided a very professional…

DebtTrace provided a very professional and diligent service. They acted swiftly and came up with the results. I highly recommend their services and I have no doubt they will perform beyond your expectations. Very reliable debt recovery agency to count on and their fee is quite reasonable compared to others.

June 5, 2023
Unprompted review
Rated 5 out of 5 stars

DebtTrace Services - Excellent

DebtTrace supplied me with the information within 24 hours. Initially the new address did'nt seem right. However James the MD called me and very carefully explained their process. I also had another call from the company the following day. I highly recommed this company and their service is excellent

May 1, 2023
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Many thanks for your kind review, we are so glad the information was indeed correct and now you can proceed with your claim with confidence.

Rated 5 out of 5 stars

Very fast and efficient service

Very fast and efficient service. I was provided with incorrect contact details initially, but asked for a free recheck and managed to get the right details to get in touch with the debtor.

March 20, 2023
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Many thanks for your kind review we appreciate the great review.

Rated 5 out of 5 stars

Extremely helpful staff

Extremely helpful staff. Managed to trace the person in question within 12 hours & I was able to pursue with my job straight away.
Thanks you to DebtTrace

March 2, 2023
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Many thanks for your kind review we appreciate the great review.

Rated 4 out of 5 stars

DebtTrace is CHEAP but misleading Promise statements

DebtTrace do offer cheap employer trace but confirmed information I already provided myself whereas employer says they have left months ago.
Then DebtTrace send an email, Got Questions? Talk To Support. When you Email Support they contradict themselves saying its not offered due the trace being CHEAP!
Then DebtTrace have the audacity to ask for a 5 Star review saying that they PROMISE to rectify to Full Satisfaction -
EDIT after my 1st 3 star rating i promptly got a phone call and another Result outcome

February 21, 2023
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Many thanks for your review highlighting some issues with your supplied trace. We always will resolve any issue to our clients satisfaction and if there is ever a problem we will retrace and if there is still any issue refund the case in the event the supplied information is incorrect. If you have any further questions or queries feel free to reach our support who have emailed you today and they will resolve any issue for you. We hope the issue is now resolved with the updated information supplied.

Rated 5 out of 5 stars

Received same day results

Received same day results. Great service, highly recommended.

December 12, 2022
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Many thanks for your kind review we appreciate the great review.

Rated 5 out of 5 stars

Good price fast results

I used DebtTrace twice in a row for the same debt. The first time they came up blank and refunded me. The second time they found my debtor in a few days. Happy with the service.

November 28, 2022
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Many thanks for your kind review.

Rated 5 out of 5 stars

Resolved an initial problem.

I had a problem,with the trace they did, but after being contacted by their customer services, they resolved the problem, and I am very happy with the outcome.
I would recommend them as a very good and reliable company. Well worth using, and I would definitely now use again.

November 21, 2022
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Many thanks for your kind review.

Rated 5 out of 5 stars

Brilliant service

Brilliant service. I was at a loss trying to locate a tenant who had damaged our property until I found this service. Simple form filled in and received a successful result in 3 days 👍

November 16, 2022
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Many thanks for your kind review.

We always aim for a fast delivery of results on most occasions it can be as quick as 24 hours but sometimes it can take upto 7 days. We try to offer a fast simple order system which our clients love, importantly we deliver success as you have experienced.

Rated 5 out of 5 stars

Quick and efficient

I found DebtTrace on line and it was brilliant.
The address I needed was found so quickly and efficiently
I am very impressed and will recommend should anyone need this service

November 7, 2022
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Many thanks for your kind review

Rated 5 out of 5 stars

I think you have to allow for a second…

Update: DebtTrace got in touch with me after seeing this review and couldn't have been more helpful or useful - indeed finding a new address for the person being traced. The sort of excellent customer service I was hoping for. Original post:
'I think you have to allow for a second stage - the address you provided is my flat - so not really useful.'

October 28, 2022
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

If you ever have an issue with a supplied address you can request we recheck the supplied information on a free of charge basis (premium searches) here

https://www.debttrace.co.uk/shop/p/retrace-and-reconfirm-a-supplied-address

Also basic & standard searches can also use this recheck for a small admin fee.

DebtTrace® is a automated information supply service, the information is normally highly accurate and is blended with multiple sources of data including the multiple UK Credit Agency sources with manual oversight.

We do offer this recheck facility for customers peace of mind to double check a supplied address.

Importantly - If on recheck we cannot supply an updated address and indeed the supplied address seems incorrect we will of course refund you in full so well worth rechecking if required.

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