Very happy with the service I received. I was so stress out and in tension who to reach out to locate residency of my commercial shop tenant. As he refused to give me his new home address and pay o... See more
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DebtTrace do offer cheap employer trace but confirmed information I already provided myself whereas employer says they have left months ago. Then DebtTrace send an email, Got Questions? Talk To Sup... See more
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Never had a reason to use this service and didn't know where to start. From researching which company to go to, to receiving the report this company was amazing. The form was easy to complete, the... See more
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The service exceeded my expectations! Within just an hour of buying, I got a call with all the needed information, and shortly after, I received a detailed email report. This has given me the confiden... See more
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Company details
Written by the company
About DebtTrace® – Trusted Debtor Tracing Experts in the UK At DebtTrace®, we specialise in fast, accurate, and discreet debtor tracing services across the United Kingdom. As one of the UK’s most trusted tracing agents, our core focus is on delivering verified current address information for individuals with outstanding debts, enabling our clients to take the next steps with confidence and clarity. We understand that tracing a debtor can be a sensitive and time-critical task. That’s why our professional tracing team combines the power of real-time Credit Agency data with advanced desktop research — led by experienced investigators — to deliver accurate results within just 24 hours in most cases. Every trace we conduct includes financial link analysis and multi-layered verification to ensure reliability and precision. Our use of live financial activity data gives us a unique advantage, allowing us to identify a subject’s most recent address with confidence — even in cases where they may have moved frequently or are actively attempting to avoid detection. Why clients choose DebtTrace® ✔ Fast 24-hour turnaround on most standard debtor tracing cases ✔ Verified data drawn from trusted credit reference sources and proprietary databases ✔ Industry-leading success rate — up to 98% in locating correct and current addresses ✔ No find, no fee promise – if we can’t locate your subject within 7 days, you’ll receive a full refund ✔ Fixed-fee model – transparent pricing with no hidden costs or ongoing fees ✔ Fully compliant with the Data Protection Act 2018 and UK GDPR requirements Our services are used and trusted by legal professionals, debt recovery specialists, property managers, private landlords, and business owners who require dependable debtor location information to pursue outstanding liabilities or serve legal notices. As a specialist tracing agency, we are committed to maintaining the highest ethical standards, safeguarding client confidentiality, and handling every case with discretion and professionalism. We don’t use outdated address records or guesswork — only reliable, real-time data backed by expert human investigation. Whether you're a solicitor seeking to serve legal documents, a landlord attempting to trace a former tenant, or a business owner recovering unpaid invoices, DebtTrace® offers a professional, responsive, and results-driven solution. Find out why DebtTrace® is consistently rated highly by our clients and regarded as one of the UK’s most dependable debtor tracing services.
Contact info
303 Goring Road, BN12 4NX, Goring By Sea, United Kingdom
- sales@debttrace.co.uk
- debttrace.co.uk
4.7
Excellent
80 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Highly recommended
Highly recommended, had my response back within the time frame
October 13, 2022
Unprompted review
Reply from DebtTrace®
Many thanks for your kind review.
Good but can do better
Have used DebtTrace many times. The delivery and cost of these Trace reports are very good although we question the accuracy of these reports and sometimes found them to be inaccurate. Furthermore, there are no option to dispute the information provided as the reports are delivered as full and final which is a shame otherwise a good service.
June 10, 2022
Unprompted review
Reply from DebtTrace®
Many thanks for your feedback, our basic service that you have ordered before is indeed very good value (has no retrace built into the price as described throughout our website) but is full and final as this service reflects what UK credit agencies report (Experian & Equifax) for the search subjects current address. If you upgrade your search to premium although the fee is higher we offer FREE retracing with this premium service to revalidate any addresses you may need further validation on. The premium service offers this as we validate an address with manual investigation hence the higher fee. All basic traces, report, what is reflected on major UK credit agencies which is normally a very good and accurate way to trace debtors but for a 60 day retrace guarantee the premium service is the best option for you.
This explains the retrace policy further,
All Premium cases are backed up by a 60 day FREE retrace policy where if you need further confirmation of a supplied address we will supply a confirmation or revalidation free of charge for up to 60 days from the original order date. All other cases will have a retrace fee applied which can be viewed under the retrace option in our online store and below.
To keep our initial prices low all Basic & Standard tracing cases will be charged a small administration fee for rechecking a supplied report within 30 days from supply date. Retraces must be requested online via the retrace option in the online shop. Any case that exceeds 30 days will need to reorder a new trace request to validate any new information. All services that fall outside of this or after retrace has been performed are supplied as full and final reports without any guarantee or refund.
Retrace availability timescales
Basic | 30 days from submission date
Standard | 30 days from submission date
Premium | 60 days from submission date
Any case that exceeds these timescales has to resubmit a new case
All non-premium cases are charged a retrace fee*
Basic | Full retrace fee of £19.99* (full price)
Standard | Reduced retrace fee of £12.00* (reduced fee)
Premium | Free of charge*
If a case is incorrect for any reason, after or before retracing, it is not underwritten by DebtTrace® and no correspondence will be entered into about the case.
To underscore the retrace is only to revalidate the information supplied on premium cases and to reconfirm any further address data that may of become available, it will not provide a refund in any circumstance and will only be provided if the correct original order level and corresponding fee paid at the time of ordering a retrace.
All service pricing listed excludes VAT at the normal U.K. rate and VAT will be added at checkout stage.
Received Report
I received my report a day later than advertised. It included all the details that I needed and requested. I will use this service again.
August 22, 2022
Unprompted review
Reply from DebtTrace®
Many thanks for your review, your case took some extra time due to the financial background information that was requested. Most financial background reports take up to 7 days to complete where as debtor address tracing takes just 24 hours normally.
I wanted to locate a family member
I wanted to locate a family member. I naively googled private investigators, having no knowledge of how these things are done, I was quoted £800 ! I'm a landlord, and whilst I've never had to trace a tenant, I knew of the service. I paid the £20 here, and got a result in one hour. Thank you.
July 2, 2022
Unprompted review
Reply from DebtTrace®
Many thanks for your kind review
very quick and efficient.
June 6, 2022
Unprompted review
Reply from DebtTrace®
Many thanks for your kind review
Helped trace an ex who owes me
An ex girlfriend owes me money for which I have a CCJ. I’ve been in the process of applying for an attachment of earnings order when the court informed me she had moved from her last known address.
I instructed debt trace to track her down mid afternoon on a Friday. By lunchtime on the following Monday they had sourced an alternative address for my debtor and I’ve passed that information on to the court. Had my application not been made so close to a weekend I probably would have had a quicker result
I cannot 100% confirm myself that the information I’ve been given is accurate but it is consistent with what I know and I will happily come back to this review to further update once the court has managed to serve documents on the debtor
May 20, 2022
Unprompted review
Reply from DebtTrace®
Many thanks for your kind review
Excellent service and traced the debtor…
Excellent service and traced the debtor within 3 hours and provided a result to me by email.
Can't ask for more than that....
Excellent service and very fair price: highly recommended and will use again.
May 16, 2022
Unprompted review
Reply from DebtTrace®
Many thanks for your review we appreciate the feedback
Simple, quick, inexpensive, effective
Having a tenant who chose not to pay any rent for 8 months, I needed to locate him after he finally left. Never having done this sort of thing before, I waited a few months and then found DebtTrace. I was a little bit wary at first as other companies charged up to £150 for what seemed to be the same service. Filled in the simple form, paid my £20 and within a few hours results came back. Solicitors successfully served papers the next day.
What a great service. Have even recommended to a friend and didn't hesitate when I needed to use DebtTrace for a second time. Simple, quick, inexpensive and effective !
May 13, 2022
Unprompted review
Reply from DebtTrace®
Many thanks for your lovely review, we really appreciate your feedback. This is exactly the experience we want our customers to have and hopefully they then Spread the word.
Brilliant service and quick response
Super simple form to complete and our trace result was returned the following morning. Brilliant service for a very reasonable price, would highly recommend.
April 29, 2022
Unprompted review
Reply from DebtTrace®
Many thanks for your kind review of our debtor tracing service.
Fantastic service and value for money.
I was a bit doubtful that the approx. £20 fee would be sufficient to find me my ex tenant, as other companies were charging from £150 to 500 to do the same thing.
Debt trace found my tenant and produced a report in 2 hours.
Fantastic service and value for money.
Absolutely, definitely worth a try.
Highly recommended, I would certainly use them again. Five stars!!
April 3, 2022
Unprompted review
Reply from DebtTrace®
Many thanks for your kind review
Extremely quick
Extremely quick - got the results within a few hours. Inexpensive, easy online form to complete. Overall this is just a fuss free perfect service - highly recommended
January 7, 2022
Unprompted review
Reply from DebtTrace®
Many thanks for your kind review of our debtor tracing service.
Brilliant service
Brilliant service. Within 30mins had a result. Will use again
December 17, 2021
Unprompted review
Reply from DebtTrace®
Many thanks for your kind review
Prompt Service and Affordable.
November 3, 2021
Unprompted review
Reply from DebtTrace®
Many thanks for your kind review
Good service and quick results
Good service and obtained my tracing report a few hours later after paying.
October 7, 2021
Unprompted review
Reply from DebtTrace®
Many thanks for the kind review
Easy to use and promptly traced a…
Easy to use and promptly traced a debtor for me.
August 7, 2021
Unprompted review
Reply from DebtTrace®
Many thanks for your kind review
Super fast
Second time using DebtTrace. Results within 24 hours. Once again, super fast service. Great work!
July 23, 2021
Unprompted review
Reply from DebtTrace®
Many thanks for your kind review
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