Deconovo UK Reviews 

344
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Ordered 2 pairs, Turquoise & Mellow Yellow, delivered within a couple of days, by Amazon, 2 separate deliveries, obviously working very late on Sat. V Impressed. Both pairs rich vibrant colors, compl... See more

Rated 5 out of 5 stars

Absolutely in love with these curtains A little light dose shine through in the morning so if your expected complete black out this is not the case however for me it’s not a problem as material rema... See more

Rated 5 out of 5 stars

Great communication, fast delivery. Curtains well packaged. Ordering online from somewhere you’ve never heard of can be a bit hit or miss but they are great quality and hang lovely. Would definitel... See more

Rated 5 out of 5 stars

Delivery went well and curtains turned out better than expected. Blackout quality is effective and the option to buy individual, odd numbered panels of differing dimensions instead of pairs worked pe... See more

Company details

  1. Curtain Supplier and Maker

Written by the company

Deconovo is all about affordable and modern home decor. Our European and US-based designers spend their time exploring the latest trends to make sure that our range of stylish home decor products are always on point. Throughout the years we have expanded our catalog to all home decor categories, adding sofa covers, cushion covers, chair covers, bedding items, tablecloths, table runners, weighted blankets, towels, bathroom textiles and so on. Our company culture is about authenticity, simplicity, and reliability. The exact components that make a home thrive and grow. By staying true to our customers, people, and the environment, we contribute to impact people around us and the local community to live better and realize their true potential.


Contact info

4.0

Great

TrustScore 4 out of 5

344 reviews

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4.0

All reviews

(344)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good curtains

Curtains are great!
Good price.
Poor description of fitting measurements.
Prompt delivery.
Poor delivery care - parcels left on garden path in heavy rain.

December 5, 2023
Rated 1 out of 5 stars

I ordered 5 pairs of curtains three sky…

I ordered 5 pairs of curtains three sky blue which showed ligh blue colour the ones I received were dark turquoise, the other 2 pair were silver grey one was the right size the other should have been 46x54 they sent 52x84 ,the quality is good the size and colour are appaling the colour was nothing like the one shown in the picture,either they are the wrong colour shown or they sent the wrong ones ,I have been on the phone all day as I just got them today the 7/12/23 and I can not get through to them it's as though the phone number does not exist, so I am very unhappy Sue mcdermott

December 7, 2023
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Reply from Deconovo UK

Dear customer, we are sorry for causing trouble to you. Our customer service has sent you a reply email . It may be that the email is blocked and you did not receive the email. You can send photos of the products you received to info @deconovo.co.uk, customer service will contact you later and we will give you a free return or exchange, thank you.

Rated 5 out of 5 stars

The website was easy to navigate

The website was easy to navigate and the item was delivered within 3 or 4 days, very fast. Unfortunately they were too small so I have reordered and in the meantime found their Customer Services to be very good. They responded overnight to my email querying how to return the goods for a refund and sent a label. Unfortunately, again, I have to pay the return postage as it was my fault and not a defective item.

November 4, 2023

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