Deditoboots Reviews 246

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and durability, often highlighting items like boots and waterproof gear as well-made and long-lasting. Many people appreciate the comfort and perfect fit of the footwear, with some noting that their boots felt great from the first wear and provided good support. The ordering process is frequently described as easy and straightforward, complemented by very fast and prompt delivery services. However, some customers experienced issues with product sizing, finding items like gaiters and boots to be too small despite ordering their usual size or even a size up. A few other people also felt that certain waterproof products, such as trousers, leaked or had internal seams split after only a few months of use, leading to disappointment regarding their durability.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the quality, comfort, and durability of... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent craftsmanship and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and prompt shipping... See more

Order

Consumers find the ordering process to be positive, with many highlighting the ease of ordering and prompt... See more

Price

Clients share ambiguous opinions on price, with some reviewers finding certain items, like boot laces or a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered heavyweight jacket and trousers came next day only used few times but best waterproof set I've had in over 45 years everything others have lacked these feature over moon A1 haven't tried boots... See more

Rated 5 out of 5 stars

After 8yrs of beating and dog walking my deditos finally gave in. Ordered a new pair which arrived within 2 days and in time for next shoot. Slipped straight on like a pair of slippers, the sole has... See more

Rated 5 out of 5 stars

Great products, really well made and the material is great. I had to return some products because they were too big but needed some help sending them back and the customer service was really helpful a... See more

Company replied

Rated 5 out of 5 stars

Always a little unsure of ordering footwear on line in case of size discrepancies but I went for my usual size 5 and the boots are a nice fit without needing thick socks. Ordering from the website was... See more

Company replied


Company details

  1. Outdoor Clothing and Equipment Shop

Written by the company

Founded in in 2016, Dedito Boots supply high quality, leather outdoor boots, designed and crafted in Italy, to provide maximum support, comfort and durability whatever the conditions or terrain. We understand that not only does an outdoor boot need to be able to cope with varied ground conditions under foot, it also needs to be able to keep the wearer comfortable whatever the weather! Working with high quality, world renowned Italian outdoor boot makers, ensures our boots are made to the highest specifications. We have also introduced our own range of quality outdoor wear and complementary accessories that are perfect for recreation or work. In short, our boots and accessories are perfect for anyone who spends their days in the great outdoors!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

246 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 44% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

So glad I made this purchase.

I thought for a long time about ordering a pair of Dodi boots, "could I justify spending a significant amount of money on another pair of boots?" Well I did and I'm so glad I have. I have used them most days when walking my dogs and have found them to be warm and comfortable. I'm now looking forward to using them out in the field and woods on dog training days.
There was a bit of a kerfuffle over the delivery due to Parcel Force being useless, but the customer service I received from Mel was great. So thank you Mel for all your help.

September 29, 2025
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Reply from Deditoboots

Hi Suzanne, thank you so much for taking the time to leave your feedback, it's very much appreciated. Apologies for Parcel Force! We will pass on your feedback to Mel :)

Rated 5 out of 5 stars

Boots that last

Boots that last. I wear Moorland in winter and Dodi in summer. Great boots

October 3, 2025
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Reply from Deditoboots

Thanks so much Alexander - that's great to hear!

Rated 1 out of 5 stars

Purchased the Luca boots in June 2025…

Purchased the Luca boots in June 2025 and they have already split and got holes in them. I approached the Dedito team at the Yorkshire Shooting Show last weekend and showed them. I was called a liar and they said that they were a lot older than they actually were and I had stitched the Dedito logo on the side. I am shocked and appalled by the customer service and product. Absolutely avoid.

September 28, 2025
Unprompted review
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Reply from Deditoboots

Dear Anna, we are extremely sorry and very disappointed to hear about your experience at the show. In order to investigate this further, please can you advise which stand you were on when you spoke to someone and a description of the individual you spoke to please. If you could please email the team at dedito@deditoboots.com with the information requested above and confirmation of when and where you bought the original boots, we will look into this further. Thank you.

Rated 5 out of 5 stars

Swift delivery

Swift delivery, excellent quality of the product and amazing price point.

September 4, 2025
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Reply from Deditoboots

Thanks so much for the feedback Clair - much appreciated!

Rated 5 out of 5 stars

Great products

Great products, really well made and the material is great. I had to return some products because they were too big but needed some help sending them back and the customer service was really helpful and efficient. I work outside all day and the products have not let me down. I would 100% recommend to anyone who is on their feet and exposed to all different weather conditions.

July 31, 2025
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Reply from Deditoboots

Thanks so much for taking the time to leave your feedback - it's great to hear you are happy with your order.

Rated 5 out of 5 stars

Comfortable walking boots

Very helpful customer service team. Prompt despatch and delivery of my boots. Well made boots and very comfortable from first wearing. Would not hesitate to recommend this company.

July 23, 2025
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Reply from Deditoboots

Thank you so much for the feedback, it's very much appreciated.

Rated 5 out of 5 stars

Great quality

Great quality, good fit, only one gripe…..the loop on the back is not big enough, I reckon it’s made for Italian fingers rather than UK mens fingers…..

July 18, 2025
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Reply from Deditoboots

Hi Brian - thank you so much for your feedback!

Rated 5 out of 5 stars

Great service

Great service, fast shipping and good quality products would highly recommend and I will definitely consider buying from them again.

June 9, 2025
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Reply from Deditoboots

Thanks Andrew - that's great to hear!

Rated 5 out of 5 stars

Easy to order and fast delivery

Easy to order and fast delivery, tried them on and felt like slippers, yet to go out in them, however I don't think they'll be like other boots where you have to break them in.

June 6, 2025
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Reply from Deditoboots

Thanks for the great feedback Shaun!

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