Great service received. Have used Defender once before & wasn't disappointed so looked to them for a security light. Found exactly what I needed as website is easy to use with clear information. You g... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I now have 2 different types of Defender Security Products - card defenders for credit/debit cards and signal blocker pouches for car keys. Both of these products give me so much peace of mind, when... See more
A friends car was stolen off his drive way, the car was fitted with a keyless entry system so the persons responsible must have had relay unit to boost the keyless signal and take the car. Defender se... See more
Purchased a Defender Pro-TEC Key Safe. It's a much better built product than the one it replaced (one of those with four spinning dials that apparently are very easily accessible...) Delivery was... See more
Company details
- Security Equipment Store
- Burglar Alarm Store
- Car Accessories Store
- Hardware Accessories Store
- Safe and Vault Shop
- Security System Supplier
Written by the company
We stock and supply the highest quality range of security products in the UK. We have over 30 years of experience in the crime prevention industry and have translated this expertise into a trusted and seamless retail website that prioritises ease of ordering, excellent customer service and reliable delivery. Allowing you to focus on protecting what’s important.
Contact info
Unit 40, Manor Industrial Estate, CH6 5UY, Flint, United Kingdom
- sales@defendersecurityproducts.co.uk
- defendersecurityproducts.co.uk
4.6
Excellent
394 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Fast efficient service
Well we haven't set the light up yet so not sure we qualify to give the product a review! The service was great tho processed order quickly delivered within a few days & just before Christmas! Light we ordered looked good quality so all good from us so far. Well done guys
December 19, 2023
I ordered the wrong size so tried contacting company
I ordered the wrong size so contacted the company to enquire about returning but heard nothing , maybe only interested in selling and not customer care
December 18, 2023
Reply from Defender Security Products
Hi Steven,
As you can see from the notice on our website, our customer support team was unavailable from 21/12 to 02/01 due to Christmas hours. We will respond to you regarding a return as soon as possible.
Many thanks,
Ella
Bought a couple of Faraday pouches for…
Bought a couple of Faraday pouches for £5.95 plus postage which comes to £7.30 altogether, but the problem with these Faraday pouches is that they are just too small to properly accommodate my plastic Barclays card wallet stuffed with my bankcards and store loyalty cards, I barely struggle to put the card wallet into the pouch. They need to be made a bit bigger.
November 18, 2023
Reply from Defender Security Products
Hi there,
Sorry to hear that the size is not meeting your expectations. Our product listings display the dimensions to enable customers to verify suitability prior to purchase.
We recommend inserting only a few credit cards at a time in the Faraday pouch to ensure a comfortable fit and optimal protection.
Many thanks,
Ella
Defender Signal Blocker - highly recommended
I was looking for a Faraday type pouch to keep my car keys and saw a review that rated the Defender Signal Blocker product highly so I ordered 2. They arrived within a couple of days. Nicely made product and when I tested them there was no signal from the key fob when in the pouch even when standing right next to the car and signal returns immediately fob is removed from pouch. They work very effectively. Highly recommended and good value.
November 19, 2023
Good choice of products
Good choice of products, good value, quick delivery, good communications
November 20, 2023
Pleased I hooked up with you.
November 20, 2023
A secure Faraday pouch for car keys
Was trying to find a reliable secure Faraday pouch for car keys. Had bought others but they were ineffective (car doors could not be locked with the key inside). These have proven very effective. Not more expensive than the ineffectual ones
November 20, 2023
Works great !
November 18, 2023
Please test regularly!
Please test regularly! Fine when brand new, but as the pouch softens up over time, the signal starts to get through (which will be the case if you take it out with you and keep it in your pockets etc). If you've purchased these I suggest a regular test. This issue, when raised with DSP, was resolved appropriately, hence the edited review. In all cases and all similar products available from all providers, I would suggest a regular test and replacement when necessary.
November 13, 2023
Unprompted review
Reply from Defender Security Products
Hi there,
Sorry to hear that your item is not working as it should be.
Please note that Faraday Pouches may fail if the RFID material is compromised, this can happen through heavy creasing or loose stitching.
If your item is less than 12 months old and you can provide us with proof of purchase, we will be more than happy to replace your unit for you.
To clarify, our affiliate company, who we source these items from, is listed within this category; https://www.securedbydesign.com/member-companies/sbd-members?view=companydetail&account=0011i00000JpvtrAAB#defender-signal-blocker
As you can see here, both of our Signal Blockers are listed underneath their name.
We hope this helps.
Many thanks,
Ella
I bought Defender smart plugs and…
I bought Defender smart plugs and Defender Signal Blocking Pouch RFID ,amazing products ,highly recommended .
Good job Defender Security for the respect that you have by offering us good quality products .
November 7, 2023
Unprompted review
Good quality product
Good quality product, good value for money, delivered in a timely way. And it works.
October 21, 2023
great product & price thanks guys rgds…
great product & price thanks guys rgds carey.williams
October 21, 2023
All good at all stages
October 20, 2023
Good quality and service
October 19, 2023
Excellent product
Excellent product. Really easy, but robust as a safe-box. Good instructions. Speedy delivery and customer communication.
October 20, 2023
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