DEGIRO Reviews 746

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 5 out of 5 stars

Great company for investing with, either for capital growth or quarterly pay-outs. Keeps you informed and up-to-date. No complaints at all.

Rated 1 out of 5 stars

Really not great. There is absolutely no customer service. I can't withdraw money because it says 'insufficient funds' when there are funds, but there is no phone or even chat customer service availab... See more

Company replied

Rated 1 out of 5 stars

Lost my deposit again! This is the third time this has happened. i have sent the information for them to check, including the screen shot that prooves the money was sent. It also has the transfer numb... See more

Rated 5 out of 5 stars

The share dealing account is easy to set up and run. The dealing process is straight forward. Funding the account and withdrawing cash is easy. Tax free ISA accounts are not available for UK investors... See more

Company replied

Company details

  1. Finance Broker

Written by the company

DEGIRO is an online broker that serves both individual and professional investors. DEGIRO offers market access through a fast, high-performance online platform. DEGIRO is currently operating in 18 countries in Europe and is still expanding.


Contact info

3.8

Great

TrustScore 4 out of 5

746 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

smoothe and easy

May 3, 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello C!

Thank you for the 5-star review. We greatly appreciate it!

Kind regards, DEGIRO

Rated 5 out of 5 stars

Good UI

Good UI, I am a relatively new trader but find it easy to use and happy with the service so far

May 3, 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Dear Alec,

We are happy to read about your experience! We are working hard to continuously deliver quality services.

Kind regards, DEGIRO

Rated 5 out of 5 stars

Excellent and well priced

Been with them for last three years and their services are really excellent. The fees are a fraction of those of the competitors. Had a few chats with service desk and they're very helpful as well.

April 24, 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Dear Piotr,

Thank you for your kind message! We will do our utmost to keep it up.

Kind regards, DEGIRO

Rated 5 out of 5 stars

Easy to trade

April 20, 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Mihai,

Thank you for the 5-star review. We greatly appreciate it!

Kind regards, DEGIRO

Rated 5 out of 5 stars

very imformative

Seeing what the experts expect the stocks to do in the future is a great help.

April 20, 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Dear Ryan,

Thank you for your kind message! We will do our utmost to keep it up.

Kind regards, DEGIRO

Rated 5 out of 5 stars

Easy to use

Easy to use, low fees, what is there not to like?

April 14, 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Mark,

Thank you for the 5-star review. We greatly appreciate it!

Kind regards, DEGIRO

Rated 1 out of 5 stars

Avoid - Gangsters!

Avoid! Terrible support. Had shares in a company that switched exchanged from AIM to NASDAQ, Degiro have said it was too expensive to move them so I am now just sitting with useless shares. Seeking legal advice.

March 29, 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Darren,

Thank you for sharing. Apologies for our late reply. We looked into it using the information you shared and it should be handled currently. If you feel this took to long of course we offer our apologies for that. If any other questions remain, please let us know via our Service Desk.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

Excellent.

Excellent.

Great user experience and friendly customer service.

April 5, 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello, thank you for the 5-star review. We greatly appreciate it! We will send your review to the colleagues. Kind regards, DEGIRO

Rated 5 out of 5 stars

Low cost and reliable

Low cost and reliable. Easy to use.
I have been an user for about 2 years a I find DEGIRO to be among the cheapest platforms with a reasonable range of investment options.

March 16, 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Dear Shibu, thank you for your kind message! We will do our utmost to keep it up. Kind regards, DEGIRO

Rated 5 out of 5 stars

Speedy and efficient.

There seem to be a lot of negative reviews here. I have experienced no problems and the online interaction seems fine. I have had no occasion for any other contact.

March 6, 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Dear Edward, thank you for your kind message! We will do our utmost to keep it up. Kind regards, DEGIRO

Rated 1 out of 5 stars

Beware hidden rip off charges

They told me to close account because not resident in UK. That was racist. Also charged over €400 to close account, when most broker to not charge to transfer. Opened account with no problems at IG Index. So don't know what DeGiro's problem is. Also disabled account and couldn't even get a statement. Their customer service is terrible.

February 23, 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Jeff,

Thank you for sharing your review. However, we cannot check your account here via Trustpilot. In general, we cannot offer our services to people who live in a country we offer our services. When you move outside these countries, this can differ. If you believe your case has not been handled correctly, please find on our website how to file an official complaint.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

Trustable and reliable platform

Trustable and reliable platform, no surprise on the cost side. I've used Degiro for 3 years and happy to continue using it.

February 22, 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Dear Jerome, thank you for your kind message! We will do our utmost to keep it up. Kind regards, DEGIRO

Rated 5 out of 5 stars

Easy to navigate and use

Easy to navigate and use, always helpful. I would recommend.

February 22, 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Johnny, thank you for your kind message! We will do our utmost to keep it up. Kind regards, DEGIRO

Rated 5 out of 5 stars

Great platform

Great platform, fair fees, good communication, helpful staff, no problems at all, Highly recommended.

February 21, 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Daz, thank you for the 5-star review. We greatly appreciate it! Kind regards, DEGIRO

Rated 5 out of 5 stars

Excellent Platform

February 21, 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Lee, thank you for the 5-star review. We greatly appreciate it! Kind regards, DEGIRO

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