Overall good experience. Low-cost broker with low fees. But since few months ago I started to prefer only passive investing in ETFs. Degiro offers quite significant list of "free commission ETFs" - FT... See more
Company replied
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Enjoyed the overall minimalist platform layout. No BS like Capital.com, Company is legit and can be seen sponsoring sport events out there. I feel safe with DeGiro, although sometimes the order has is... See more
Decent stocks investing service. I use it just for long therm investing for 8 years by now. I dont use the options etc.
I only trade ETFs on Degiro. Their "Core selection" was much bigger before. Some basic screener (like gains/loses over longer perios comparison) would be nice, so I don't have to look somewhere else.
Company replied
Company details
Written by the company
DEGIRO is an online broker that serves both individual and professional investors. DEGIRO offers market access through a fast, high-performance online platform. DEGIRO is currently operating in 18 countries in Europe and is still expanding.
Contact info
Rembrandt Tower - 9th floor Amstelplein 1, 1096 HA, Amsterdam, Netherlands
- +49 69 5060419 50
- klienti@degiro.cz
- degiro.cz
4.6
Excellent
231 reviews
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the only choice
Well it is the only european broker you can trust so it is hard to evaluate them since no competition basically
September 23, 2024
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Everything as it should be.
I am using DEGIRO for 3-4 years now... and I am absolutely satisfied with all their services. Everything works as it should. I also reached out to them once when there was a weird glitch on my account... and they corrected it within few hours. So, I am using them as my main broker.
September 9, 2024
Unprompted review
Reply from DEGIRO
Hi Tomas,
We are glad to read about your experience! We work hard to continuously provide quality services. Furthermore, we are working on improvements whenever possible. Thank you again for taking the time to share your review with us.
Kind regards, DEGIRO
Convenient and good UX
July 19, 2024
Unprompted review
Reply from DEGIRO
Dear Victor,
Thank you for your thoughtful message! We will make every effort to maintain our high standards.
Best regards, DEGIRO
Reply from DEGIRO
Hello Milan,
Thank you for the 5-star review. We greatly appreciate it!
Kind regards, DEGIRO
Very friendly and simple interface
Very friendly and simple interface. Safe and well documented. I like what you doing guys.
July 10, 2024
Unprompted review
Reply from DEGIRO
Dear Jakub,
We are happy to read about your experience! We are working hard to continuously deliver quality services.
Kind regards, DEGIRO
best platform for beginners
transparent and clear environment
warm customer service, who wrote me back immediately and solved my problem
small charges of 2-3 euro
best platform for people like me who want to invest in a long-terms
July 8, 2024
Unprompted review
Reply from DEGIRO
Dear Tom, thank you for your thoughtful message! We will make every effort to maintain our high standards.
Best regards, DEGIRO
I only trade ETFs on Degiro
I only trade ETFs on Degiro. Their "Core selection" was much bigger before. Some basic screener (like gains/loses over longer perios comparison) would be nice, so I don't have to look somewhere else.
June 27, 2024
Unprompted review
Reply from DEGIRO
Dear Garret, we are sorry to read about your experience with us. Unfortunately, we had to remove some ETFs due to regulatory reasons. We appreciate your feedback and will use it to improve. Kind regards, DEGIRO
Jaroslav Kral
Currently waiting on solution, hopefully everything goes well.
May 30, 2024
Unprompted review
Reply from DEGIRO
Hello Jaroslav,
According to the 5-star rating we believe your solution was to your satisfaction. Therefore, we're happy to read about it.
Kind regards,
DEGIRO
Reply from DEGIRO
Dear Dominik,
Thank you for the 5-star review. We greatly appreciate it!
Kind regards,
DEGIRO
Fees are nightmare
Fees are biggest on the Czech market, other brokers have literally zero fees, Degiro has 2-4€ fee for opening/closing positions, fee for real time market data is absurd, you can find that almost everywhere for free without registration. Yearly fees for having position open per Stock exchange is also absurd, noone in local market has that. Sometimes even the real time data is delayed. You are not informed accordingly and with haste when stock you own is delisted from stock exchange and you end up with that money locked on your accounts for months.
The few better things than local competition is much wider variety of stocks, webpage and app are good and work well, they offer a lot of technical information about specific stocks.
March 1, 2024
Unprompted review
Reply from DEGIRO
Dear Štefan,
We are sorry to read about your negative experience with us. At DEGIRO we believe you should only pay for what you use. Therefore, to get realtime prices, for some exchanges we offer a subscription. You can find all fees on our Help pages. We appreciate your feedback and will use it to improve. If any questions or comments remain, you can also contact our Service Desk.
Kind regards, DEGIRO
Number 1 for my own needs
Amazing UI, almost no comissions, Great Support
April 1, 2024
Unprompted review
Reply from DEGIRO
Hello,
Thank you for the 5-star review. We greatly appreciate it!
Kind regards,
DEGIRO
Well, it's about trust
I use Degiro for buying and holding stocks, and it's been really convenient. The app offers a lot of options to choose from, and the fees feel reasonable. What I particularly appreciate is how serious and trustworthy it feels. There's no excessive surveillance, nor do I worry about an unsustainable business model from the provider.
March 23, 2024
Unprompted review
Reply from DEGIRO
Dear Daniel,
Thank you for your thoughtful message and feedback on our platform! We will make every effort to maintain our high standards.
Best regards,
DEGIRO
Reply from DEGIRO
Dear Karel,
Thank you for your thoughtful message! We will make every effort to maintain our high standards.
Best regards,
DEGIRO
Reply from DEGIRO
Hello Petr,
Thank you for the 5-star review. We greatly appreciate it!
Kind regards, DEGIRO
Great opportunity for novice investors
Great opportunity for novice investors and longterm ETF investments.
January 22, 2024
Unprompted review
Great price performance ratio !
December 13, 2023
Unprompted review
Great experience.
I love the DEGIRO UI. Easy, minimalist and straightforward. Although the platform misses many features other platforms have, I still like it because of its UI. I am using all major investing platforms and this one I like the most. Fees and spreads are not bad at all. The only problem is data delay (15 minutes+) in most markets. You can pay for realtime but IMHO it should be free. At least from some substantial amount invested through DEGIRO.
December 6, 2023
Unprompted review
Reply from DEGIRO
Dear Jan,
Thank you for your kind message! We will do our utmost to keep it up.
Kind regards,
DEGIRO
Simple yet powerful platform.
October 11, 2023
Unprompted review
Reply from DEGIRO
Hello Shoto,
Thank you for the 5-star review. We greatly appreciate it!
Kind regards,
DEGIRO
Low fees and good options
Low fees and good options. The UI could be little easier to use but generally very good once you know you way around
October 9, 2023
Unprompted review
Reply from DEGIRO
Dear Michal,
Thank you for your review! We appreciate your feedback and will take it into serious consideration. If you have any specific feedback to share, make sure to use the feedback button in the menu of the app or our platform.
Kind regards,
DEGIRO
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