Dehumidifiersuk Reviews 73

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Bought Covatar dehumidifier after reading top 3 reviews by Luke Edwards/journalist. Promised delivery by 31st December didn't arrive. On delving further into this model discovered it was previously s... See more

Rated 1 out of 5 stars

I placed an order via the website purely on the fact of them offering next-day delivery. I am now waiting 8 days with no communication. I have called them countless amount of times only for someone to... See more

Rated 1 out of 5 stars

Poor company customer service, ordered a dehumidifier last week and was told I would get it next day as they were in stock, rang up 2 days later to be told they had been no delivery from the suppliers... See more

Rated 5 out of 5 stars

I had been using a large portable dehumidifier but this was a pain to move around the house and then empty. George recommended the Olimpia Splendid Aquaria Slim 12L digital wall mountable. This is sma... See more

Company details

  1. Manufacturer

Information provided by various external sources

Dehumidifiersuk are the UK leaders in air treatment products. Specialising in dehumidifiers for Domestic, Leisure, Commercial and Industrial application.


Contact info

2.2

Poor

TrustScore 2 out of 5

73 reviews

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Rated 5 out of 5 stars

Dawn from The Isle of Man

We are so pleased with our de-humidifiers, look good, and easy to work. We could not find anyone to deliver to the Isle of Man, then we found George and thankyou to Terry and Ellie for prompt delivery, this firm were so good, efficient, and so friendly, we would definately recommend this firm, the delivery was so fast even to here in the I.O.M. Very happy with our purchase.

December 1, 2020
Unprompted review
Rated 5 out of 5 stars

Thanks to Mr Wrigglesworth I took the…

Thanks to Mr Wrigglesworth I took the plunge to buy the Brolin BR20C. I was apprehensive making the switch from a model at twice the price but I am glad I did. This unit is a "moisture monster" and is providing excellent service. I have had the unit for 6 days and and emptied it 5 times, fantastic!. I am delighted to reccomend this unit to anyone in need of an excellent de-humidifier 10/10. Thanks to Mr Wrigglesworth for his friendly, courtious and knowledgable support.

November 26, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Fabulous service, Ellie was very knowledgeable about the product and very helpful in recommending the right Dehumidifier I needed.
It arrived next day just as she said it would.
First class service all round.
Mr P Benson
Taunton

November 26, 2020
Unprompted review
Rated 5 out of 5 stars

I bought an item and had an issues with…

I bought an item and had an issues with it - the delivery was delayed for a week and no one got back to me untill one of the emails was picked up by Ellie Gray. She has sorted all things efficiently and the item was send straightforward. Unfortunately I have lost a contract during the week, so I have to return it as I didn't need it at all. Ellie was so professional and efficient, she took care again and I was able to send all back quickly. I think she is such a credit to a company, her communication skills are so professional and service super efficient. I'm so happy she took over everything and sorted it out in such professional way. I think during this difficult time it's really important to have someone who is so helpful and professional. Thanks again Ellie, you're super star!

November 25, 2020
Unprompted review
Rated 5 out of 5 stars

Quality Service

Received prompt and efficient service after placing a telephone order for an Igenix 9821 with George.
Many thanks to George and the team.

November 19, 2020
Unprompted review
Rated 5 out of 5 stars

Very pleased so far so good…

George was so helpful when we rang for queries about the machine. Then helped us order what we wanted and it arrived really quickly. The dehumidifiers are working well we are emptying them on a daily basis, so are obviously doing their job

November 15, 2020
Unprompted review
Rated 5 out of 5 stars

Felt valued as a customer

The clear and useful info on dehumidifiersuk website made me think these are people who have taken the time to share their extensive knowhow and it looked like I could trust them. So it has proved. I have also had good after-sales service and a fast callback from George when I left a message.

November 15, 2020
Unprompted review
Rated 5 out of 5 stars

Full marks for service

Couldn't get through at first and left a couple of voicemails. To my surprise, George called me back and we discussed the pros and cons of the different types of dehumidifiers. I placed my order and all went well.
Even though the website is excellent and easy to use, it's nice to be able to talk to someone.

November 12, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you George

Delayed ordering because we was away and wasnt sure when it would be delivered. When I did order it had gone back to full price. Rang up and George supplied at reduced price and ni couldn't believe was delivered the next day. Good job I waited. Very impressed with the service I received.

November 6, 2020
Unprompted review
Rated 5 out of 5 stars

Good service and good value product

After searching for a suitable dehumidifier online for ages, I decided to phone dehumidifiersuk in order to speak to a knowledgeable advisor. George was extremely helpful and after discussing what I needed it for in detail, advised on which one to buy. It arrived when expected and is working very well. I would strongly recommend dehumidifiersuk to anyone who wants good customer service and a good value product.

November 3, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you to all the team involved from…

Thank you to all the team involved from initial phone call, advising on best product required, saving me money, placing order and more important getting product delivered next day. Many thanks!

October 28, 2020
Unprompted review
Rated 4 out of 5 stars

I had problems at the beginning of this…

I had problems at the beginning of this order because of the delay from manufacturers, but once George got hold of the situation he took complete control! He communicated really well, was really apologetic and dealt with it superbly! I would give this company 5 stars but minus 1 because of delay which wasn’t really their fault.

October 27, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service from the team

Fantastic service from the team. We needed a lot of very specific heating equipment at very short notice. George and Ellie organised everything for us with some creative thinking - and very fair clear pricing too. Some of what we ordered turned out to not be to the spec we needed and they refunded us for that without any question. I called 4 companies about this requirement - this was the best shout by a long way

October 15, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Placed an order online at 5 p.m. on Friday and delivery of the dehumidifier was made by 11a.m. next day!!
Tracking the item was great.
The internet crashed as I was completing the order and I did not receive the invoice but a 'phone call to George soon fixed that. Exceptional service from this company

October 14, 2020
Unprompted review
Rated 5 out of 5 stars

IG9821 bought x2

I bought 2 dehumidifiers from the company. Despite initial issues with the first order, they were swiftly resolved and I could not fault the service. George went out of his way to assist me and was very polite and respondent to my emails. I would recommend the company if you are looking to buy an item they sell.

October 14, 2020
Unprompted review

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