Just completed my 3rd order with Delicias. I'm very surprised at the negative reviews. I've never had an issue. The delivery cost is a little steep but everything I've ordered has arrived within a few... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Frozen fish arrived soft and was clearly off, smelt bad and gills brown and bloodied. Tried to contact customer services and the option is not allowed as you cant sleect the topic and therefore won't... See more
Unfortunately let down by the courier DPD, delivering perishables, gave a time slot of 15.17 to 16.17 today for refrigerated goods. At 14.40 (shortly after a white van sped along roads nearby - may... See more
It was a very pleasant experience, got my parcel so well wrapped and safe, all my products came in perfect condition as it should specially my clay filter that is really heavy and can break easily but... See more
Company replied
Company details
Written by the company
Welcome to Delicias UK With over 25 years in the food business, we strive to bring high-quality food to your table, every day. Discover the incredible tastes that have made our Delicatessens so popular. With our physical and online stores, we ensure that we are close to you, every time you need us! We are proud to offer our customers a wide range of Portuguese, Brazilian and Spanish products, from essential goods to premium selections. We are passionate to ensure our customers enjoy a great experience. Come and visit us. You’ll find a pleasant space to have your meals and relax anytime; menu options from sandwiches to homemade and traditional dishes, without ever forgetting the wonderful Portuguese pastries; friendly staff, ready to help you with your purchases and questions. In-store or online at www.delicias-uk.com, where food, style and passion meet!
Contact info
London, United Kingdom
- info@delicias-uk.com
- delicias-uk.com
3.4
Average
67 reviews
Replied to 45% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
28/06/16
They made my Christmas, Closed my eyes, opened my mouth & brought back memories of Madeira!
June 28, 2016
Unprompted review
Wonderful service; wonderful staff; wonderful food!
We did some last minute Christmas hamper buying through them to send some Portuguese treats to family members. They were great! They helped work out the hamper and the costs and then they patiently added to and rearranged our order keeping in contact the whole time. Nothing was too much for them and it was easy to pay. Wonderful service; wonderful staff...and of course, wonderful food!!!
June 28, 2016
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.