I ordered flowers for next day delivery and was charged a premium for this and they did not arrive until the day after. I emailed you to say how disappointed I was as they arrived late and have receiv... See more
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At Delightful Flora we’re all about making people’s day brilliant! With Delightful Flora a smile is just a bouquet away. Delightful Flora is home to the most freshest and vibrant flowers offering great deals on lovely stunning arrangements and bouquets in the UK. Every day, thousands of people trust us to deliver their flowers with good wishes and thoughtful sentiments on their behalf, we pride ourselves on that our customers trust in us. Whether you are sending a bouquet to celebrate a special event, make your mother feel extra-special, say I’m sorry, or just to say hello, we’ve got you covered. We are convenient way to shop for flowers and at very competitive prices you can count on us. We want to make shopping with us as easy and stress-free as possible, and it’s our commitment to customer satisfaction that sets us apart from our competitors. Our dedicated customer service team are on hand seven days a week to assist with any problems you might have. If you have any questions, or if you’d like to talk through our products in more detail, please don’t hesitate to contact us
Contact info
488 Stone Close, UB7 8JU, West Drayton, Yiewsley, United Kingdom
- customerservices@delightfulflora.co.uk
- delightfulflora.co.uk
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Replied to 30% of negative reviews
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Good quality and beautiful combination…
Good quality and beautiful combination of flowers at competitive price.
Beautiful flowers arrived on time and…
Beautiful flowers arrived on time and great firm to deal with answer any questions you ask and really stunning flowers at excellent prices I will truly be going back again no doubt about it Thank you from very happy customer ❤️
Ordered flowers and a balloon to be…
Ordered flowers and a balloon to be delivered on the 1st Sept for my aunties birthday. They were delivered to her on the 2nd Sept. I emailed them to complain and they said the dates that you can chose is a guide and they cannot guarantee a certain delivery date. What's the point in being able to choose a delivery date when they won't deliver on the day that you've picked. Fuming
Flowers were beautiful and identical to…
Flowers were beautiful and identical to pictures online. Arriving in pristine condition. Very happy with this purchase 😊
Absolutely disgusting flowers also…
Absolutely disgusting flowers also disgusting coustmer service I got nothing good to say about this business only will never ever use them again wish I could post a pic of them
Delighted …
Was sceptical on reading reviews after I had ordered, but pleased to say bouquet was beautiful and recipient delighted. Ordering very easy ,great communication ,several emails updating on status of order, then delivered on time. Very good value. Will certainly use again.
Not delivered on time as advertised
Not delivered on time as advertised
Terrible service
Payed on Monday for delivery on Friday. Person not received them. Got a email 4 days later saying address/postcode wrong.!!! It’s a BIG circus tent!!!
Took my money quick enough. Will not order again. 😡😡
Excellent service and flowers arrived…
Excellent service and flowers arrived really fresh. For some reason i posted to myself as the recipient even though for the wife 🫣 would definately use the service again.
I ordered flowers wine and chocolates…
I ordered flowers wine and chocolates the 31 august to be delivered on the 1st September for my sisters 80 th
They arrived on the second do September
Not happy about this
Avoid this company!
Avoid this company!
I ordered a splendor bouquet for my Aunte and Uncle due to a bereavement and also upgraded to a "large* bouquet. The flowers arrived 3 days late and we're very small in size, nothing like the description or photo. Extremely disappointing.
I emailed them in which it took a further 3 days for a reply telling me that all bouquets are inspected to a high standard and mine were as they should be!
Extremely disappointing I felt like I had sent such an inferior bouquet for such an important occasion.
Definitely won't use this company again.
I also left a review on their site but as of yet hasn't been displayed, seems only 4 stars plus are published!
Ordered on a Sunday night also being a…
Ordered on a Sunday night also being a bankholiday i expected delay, it now Thursday an still no flowers, I want them delivered to my parents work place as a surprise, but now she's finished work and off tomorrow, the company seems fine quick to take your money, its the delivery side they need to look at, there supposed to be fresh flowers
Do not use
Wish I read this review site prior to ordering. I ordered on a Friday for Saturday delivery which was stated on order receipt email. They finally got delivered on a Tuesday, admitedly over Bank Holiday but this was not noted on the order. False delivery information and poor service. Irrelevant if flowers are pretty or not as they did not arrive when anticipated. Do not use
Very impressed the flowers were…
Very impressed the flowers were beautiful thank you
Long Delivery date
Picked a delivery date on the ‘choose delivery date’ screen only for them to still not arrive 4 days later
Very quick to respond to emails which is great but nothing they can do about late delivery’s as it’s ’just a guide’
4 days late (&still not arrived) is not the way I wanted to say happy birthday to someone.
No refund available either (paid for flowers and delivery) unless the flowers get sent back (again; still not arrived)
Great service
Easy to order, reasonably priced and efficient delivery! What more could you ask!
I ordered roses for our anniversary
I ordered roses for our anniversary, these died after 2 days, then sent replacement roses & these lasted 2/3 days & died. Contacted the company having sent photos but apparently because I reported the issue after 3 days I would not be given a refund. Never had flowers perish so quickly, & then not to receive a refund is poor.
Bought these flowers for my sister in…
Bought these flowers for my sister in law to cheer her up
Haven’t seen the bouquet myself but my sister in law is delighted with them. Delivery by Royal Mail parcel force could have been better as the flowers weren’t delivered until 4 pm on the 2nd September and left behind a plant pot at the front of the house. Had I not tracked them my Sister in law wouldn’t have known they were there so would have been without water for 3days as it was the flowers were a bit jaded but hopefully revived with a good drink
Big disappointment!!
Ordered flowers to be delivered for my sister's birthday, arrived a day late , ok royal mail delivery so out of there hands .
However I'm very disappointed with bouquet sent as supposedly a Large bouquet not many flowers in it at all.
Won't be using the company again and definitely would not recommend.
Mrs S Martin
Ordered for a birthday but didn’t…
Ordered for a birthday but didn’t arrive until the following day
Not clear on the website that you need to allow 1-2 days for delivery compared to day required
Nothing says Happy Birthday more than the present turning up a day late 😬
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