Delightholidays Reviews 

100
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We booked a trip to Antalya. MR.Lee was really really good. Our flight was cancelled because of Microsoft outage.We tried to contact Lee he given me his personal WhatsApp number. So that we can commu... See more

Company replied

Rated 5 out of 5 stars

I spoke to Jones, he was extremely patient as i can be a very difficult customer. He percervered and helped calm my anxieties in regards to making rhw booking. He made the process a lot easier for me... See more

Company replied

Rated 3 out of 5 stars

Team are nice to talk to. Been pushed from pillar to post from the beginning with them booking the wrong hotel to then paying to upgrade to another hotel to then be put back to the same hotel we didnt... See more

Company replied

Rated 5 out of 5 stars

Joseph was helping me with booking my holiday today. He was absolutely brilliant, nice, funny and very professional. Joseph was very helpful and used his expertise to advise me as it’s my first time b... See more

Company replied

Company details

  1. Travel Agency

Written by the company

Delight Holidays is a trading name of Plenty Holidays Ltd, whose registered office is at Queens Court, 9-17 Eastern Road, Romford, Essex, RM1 3NH Plenty Holidays Ltd is a Member of the Travel Trust Association (Q7559), ATOL number 11596. All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

100 reviews

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4.6

All reviews

(100)

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Rated 5 out of 5 stars

Roydon was so helpful

Roydon was so helpful. We booked with him for May of this year . All went smoothly. Have just rebooted for September. He is fantastic. X

May 13, 2023
Unprompted review
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Reply from Delightholidays

Dear Helen Murray,

Thank you so much for your lovely comments. Which will be passed on to Royden.

We do hope you have a wonderful time away and that you book with us again in the future.

Best Regards
Delight Holidays.

Rated 5 out of 5 stars

It’s a very nice company

It’s a very nice company. Their customer service is excellent.

May 12, 2023
Unprompted review
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Reply from Delightholidays

Dear Aneesh Mathew,

Thank you so much for your lovely comments.

We do hope you have a wonderful time away and that you book with us again in the future.

Best Regards
Delight Holidays.

Rated 3 out of 5 stars

Good in the end

I am so disappointed with this company. I booked a city break to Barcelona via wowcher which ended up being a completely waste of money (1 day only out of 3 paid for due to poor flights) so I had to end up changing all the details to actually have some time there. My representative told me the hotel is in Barcelona, it is not. I was also told the airport I was going to was just 30 mins from the hotel and not to add on transfers as it would be cheaper to get a taxi. I made the booking on the phone trusting the agent to then find out after that the hotel is 30+ mins from Barcelona and an hour from the airport. I then phoned back up to add on the transfers and then said I couldn't, which is very dodgy. I work for a travel company and this is just a major red flag. I am now going to have to spend what it would have cost to stay in the centre in taxis. I'm so disappointed. I knew when I saw the offer it was too good to be true and I'm so gutted I just didn't arrange myself like I normally would. I now just hope everything is ok when I arrive!

UPDATE: I managed to change my hotel for a supplement and all was ok when arrived. I also received a call from the manager to explain the situation in more detail, which I understand. I believe if I had booked directly with Plenty Holidays from the get go and choose the hotel / airport myself to begin with it would have been a 5* service. I believe issue here is their contract with Wowcher trying to get clickbait offers. I have changed my rating as I was able to change my holiday in the end but as it has costs me a lot more money and time I cannot put as 5*.

May 8, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Lee was exceptionally patient + helpful in booking our all inclusive holiday to Cyprus. He found us very good deals on everything we needed (flights, travel, upgraded rooms) and I would recommend him to anyone who wants an easy + good value holiday booking experience.

May 2, 2023
Unprompted review
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Reply from Delightholidays

Dear Sophie Roberts,

Thank you so much for your lovely comments. Which will be passed on to Lee.

We do hope you have a wonderful time away and that you book with us again in the future.

Best Regards
Delight Holidays.

Rated 5 out of 5 stars

Ask to talk to Aldrin for a great service

I called Delight Holidays for some help planning and booking a holiday for our group of 9 people. I received an exceptional service from Aldrin who has talked me through various different flight/hotel options across different European countries. I was on the phone to Aldrin for almost 2 hours and just wanted to write this review as he has been very helpful.

April 28, 2023
Unprompted review
Rated 5 out of 5 stars

Great and helpful

April 28, 2023
Unprompted review
Delightholidays logo

Reply from Delightholidays

Dear Looby Smith,

Thank you so much for your lovely comments.

We do hope you have a wonderful time away and that you book with us again in the future.

Best Regards
Delight Holidays.

Rated 5 out of 5 stars

I can’t thank Lee Smith enough for his…

I can’t thank Lee Smith enough for his amazing effort and time spent searching for a better hotel after we booked the first one blindly for very cheap price on the spur of the moment. Trip Advisor reviews absolutely slated the hotel but I never read them until after tge booking, which was non refundable !! Lee made a very special effort for me and found the most amazing hotel for a replacement at the same times and dates. He spent over 2 hours on the phone sorting out the price and availability for our 5 passengers on a very limited (4 days till we go). I will always use this company in future and will follow Lee to whichever company he goes to after because he is the best ever !!!

April 27, 2023
Unprompted review
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Reply from Delightholidays

Dear Chris Peat,

Thank you so much for your lovely comments. Which will be passed on to Lee.

We do hope you have a wonderful time away and that you book with us again in the future.

Best Regards
Delight Holidays.

Rated 5 out of 5 stars

Absolutely excellent

Was the best experience dealing with aldrin I have not been away fir 15vyears threw ill health this man could not do enough to make sure thst all my needs where set in place I shall definitely recommend this company to anyone going to Europe or further afield

April 21, 2023
Unprompted review
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Reply from Delightholidays

Dear Michael Hutchinson,

Thank you so much for your lovely comments. Which will be passed on to Aldrin.

We do hope you have a wonderful time away and that you book with us again in the future.

Best Regards
Delight Holidays.

Rated 4 out of 5 stars

Holiday to Dublin

Had to ring quite a few times to sort out the finer details of booking but it has been sorted now thanks to Joseph.

April 17, 2023
Unprompted review
Rated 4 out of 5 stars

Great service.

Phone answered quickly and Joseph dealt with my enquiry as quick as possible. When my chosen hotel was fully booked he quickly came back to me with suitable alternatives at a cheaper price and taking my personal circumstances into consideration.
Would use them again to book. However my only criticism, is not being made aware of the £20 pp booking admin fee until checking all the holiday details via email before confirming the booking.

April 15, 2023
Unprompted review
Rated 5 out of 5 stars

Efficient and friendly

Joseph was very friendly and efficient he made the booking easy and it was easy to get hold of him when I wanted to ask a question. He replied promptly to emails.

April 11, 2023
Unprompted review
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Reply from Delightholidays

Dear Kim Sykes,

Thank you so much for your lovely comments. Which will be passed on to Joseph.

We do hope you have a wonderful time away and that you book with us again in the future.

Best Regards
Delight Holidays.

Rated 5 out of 5 stars

Joseph was very patient and…

Joseph was very patient and understanding during the booking. He was very professional and answered all our questions politely and professionally. Thanks Joseph for your assistance

April 14, 2023
Unprompted review
Delightholidays logo

Reply from Delightholidays

Dear Tina,

Thank you so much for your lovely comments. Which will be passed on to Joseph

We do hope you have a wonderful time away and that you book with us again in the future.

Best Regards
Delight Holidays.

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