Forgot my headphone at the hotel. They quickly contacted me to gather all the informations. I received my headphone a few days later. The reason i gave 3 stars is because i paid for extra protection... See more
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Company details
Written by the company
If you went on holiday and left something behind, don't worry, we can deliver it back to you in a secure, cheap and safe way.
Contact info
Leondos 4, 16452, Athens, Greece
- +302108907070
- gz@deliverback.com
- deliverback.com
Hasn’t replied to negative reviews
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Fast and reliable
First time user here. It was a simple and smooth process, fast and reliable.
I forgot a bag
I forgot a bag , and in the bag was my driverlicence and the papers of my car, so I am very happy I got everything back
Great service
Great service, nice online portal made it easy to use. Only quibble, our Hotel wasn't properly listed yet in their database. Took 2 days for our package to be delivered back to us on Canada. Highly recommend.
Easy retrieval of that precious »left-behind » item
Just the simple fact of being able to retrieve property left behind at an overseas hotel so easily and with little filling in of an excess of documentation. A call to the hotel to verify the item in question was there, their affirmation and referring me to Deliverback, a notification to Deliverback and soon after an acknowledgement of the items collection. Collection on 20 October and delivery to my home address 3 November, I might fault that as overlong a period for delivery, although there were updates as to estimated delivery date. Naturally this service comes with a cost but that has to be set off against the value of the item one wants to retrieve
We got everything back
We got all our clothes, that we had forgotten in the hotel, back. Thank you very much!
Knowing where my package was and…
Knowing where my package was and getting constant communication. Thank you
Heartbroken (and goods broken)
Heartbroken. I paid for breakable items 2 x handmade salad bowls at 80 euros each) to be delivered from Greece. I was assured they'd be properly wrapped and secured for safe sending. Upon arrival both handmade bowls were smashed to pieces. There was no additional packaging and they came in what the shop wrapped them in *one piece of bubble wrap and a piece of paper) plus a plastic bag.
I'm so upset.
Never again.
All went smoothly
Was very fast and easy to get back my item. Thanks to Deliverback and Van der Valk Antwerp Hotel.
Such an easy and seamless process
Such an easy and seamless process, very impressed, and grateful to have received our daughter’s priceless toy, in a matter of days too.
Return of spectacles left in Greece
Return of spectacles left in Greece. Excellent service easily accessed. Only disappointment was a UPS flight delay but still only cost a couple of days
sorry but I think it's a bad thing
sorry but I think it's a bad thing, it immediately started with delays and now you say it has been delivered. but I haven't received anything yet.
Recd package as promised and completely…
Recd package as promised and completely intact with numerous updates along the way.
Very helpful and solution-oriented…
Very helpful and solution-oriented staff, made home delivery easy. Many thanks to Deliveryback!
The online Forms are easy to handle.
The online Forms are easy to handle.
Much faster delivered than promised.
Handled with care, cheaper than expected.
Thank you
Always informed
Always informed! Great service. I would recommend if you leave something behind.
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